Very pleased with the work, from the beginning sales person visit to the ending follow-up chats, on the phone, about the work performed. We had a foundation in a corner of the house where the soil under the footing was washed out. The length was about 12 feet with a 4 inch gap between footing and ground. We called TerraFirma! Very soon we were meeting with our sales person after he inspected the outside of the home, the crawl space and measured elevations within the house. There was 1/2 inch drop in elevation where a crack was in the middle of the unsupported foundation wall. Plenty of photos were shown to us about the condition of the crawl space. We made a decision to support the crawlspace with a helical screws option. 4 piers would be needed to hold up the problem area. This was a guaranteed option where the other was to inject the polyLevel material. This later option might do the job just fine. But, could also allow sag, again, at a later time. We wanted the repair done once and for all time. Also, the inspection found two posts failing to support the floor beams. We would have those replaced, along with a sump pump installed, in the crawl space. We signed the contract and were placed in the work schedule which was a couple of months out. We were asked if we would like to be moved up in the schedule if there was an earlier opening made available due to cancelation or whatever. We said yes to that and as a result the work was able to be completed a month earlier than we expected. Great!
The crew arrived, on time, and got right down to it, literally. All engineering, permits, inspections by third party engineer and county officials was taken care of without a hitch. 4 piers were in place in 1 day. The 1/2 inch drop was corrected by the helical screw piers. When we had questions about the work, our crew foreman guided us through the project process so we received good answers from him. Very satisfied!
I rarely use this word but I gotta' say it was "Awesome" to watch the technical crew install those piers. Quite the combination of difficult, strenuous labor and technical expertise using high quality gear and materials. Thanks, again, for the good work! read more