I wish I could give more than 5 stars. A major competitor in the business of foundation repair had given me an estimate of $35,000 (after "veterans discount") to level the cracked concrete slab in my outbuilding. Colt from Ram Jack came out and meticulously measured the elevations and they all fell within 1/2" of each other. He advised that doing nothing was the best option. He even took the time to show me how he obtained each of the measurements to make sure I understood the situation. He also described what to look out for to detect future foundation issues. Colt and Ram Jack just saved me $35,000. Colt declined my offer to pay him for his time. Without a doubt, make sure you get Ram Jack to give you an estimate before you go ahead with anybody else's proposal for your foundation issues. In this crazy world, it is truly heartwarming to know there are still people and companies that have integrity and those people are worth supporting. read more

Eugene Ram Jak: Professional and HONEST ! Thank you for coming out today for a careful and thorough inspection, as well as for your suggestions on a garage floor read more

Alex showed up today and reiterated what a partner had said five years ago, which was that until things shifted considerably more in our house, "this does not get my blood flowing." He reminded us what to look for that would signal the need for intervention. Like "call us when it gets bad." Righteous! read more

An out garage wall had sagged badly over the summer causing a man door to stop closing and a large gap to develop under one corner of the garage door. We also had wall cracks at the corners of doors that had opened up nearly 1/8 inch. The team came out and lifted the wall, installing 5 helical piers. Concrete patches were put over the cut-outs and the garage floor was leveled to match. All doors now close properly and the level floor puts the garage door seal fully in contact. My only complaints have to do with the patching and clean-up. The patches did not receive the "brushed" look of the original and a saw cut was not filled in with mortar, Quite a bit of dirt from the digs was washed into my pathway gravel leaving me with areas that will need major refreshing. Overall, I am happy with the stabilized wall and doors that now fit as well as wall cracks that are completely close. read more

The crew that finally came to our home were awesome! They got right to work & finished up sooner than expected. Professional & knew their stuff. The owner & office people I would give one star to. HORRIBLE communication to say the least. We would call, leave a message - NO return call. Happened again & again. One time called Ken (owner) & got through to him, he quickly said he was in a "meeting " & would call back (a Friday morning about 9:30) & NEVER called. This was a common occurrence with this company. If there were any other company we would have been able to find would have done in a heartbeat. If you are not in a crunch time & don't mind lack of service then good to go read more

Alex came out to take a look at my uneven floors and foundation cracks. Ultimately he explained that the floors were not indicative of a bigger issue and that they were a normal part of living in an older house in south Eugene. As for the cracks, they were also not a major issue but he advised that they be filled. He went on to say that these were not issues that required Ram Jack's services, explained what I should look out for in the future as well as how to prevent further issues. I cannot say enough about the relief Alex provided. I appreciated the honest evaluation and helpful input from a knowledgeable, experienced and personable professional. I highly recommend Ram Jack if you need an honest opinion from a company that won't try to sell you something you don't need. Ask for Alex. He was a sincere, solid, honest, intelligent young man. Ram Jack is lucky to have him. read more

Our house sits on the edge of a Newport hillside that was involved in a major landslide 20 years ago. The hillside was rebuilt and has held very well. This spring when the house was empty after a long-term renter left, it became obvious that the sides of the house nearest the hillside had settled in those 20 years. There were major wall cracks in several rooms and the floor was clearly uneven--so we called Ram Jack West for an estimate. The estimator was very knowledgeable and explained in detail the serious work that was needed to restore stability to the foundation--10 helical piers to be drilled into the hillside until bedrock was reached. The $20,000 cost was over 1/3 less than another bid--and the work comes with a guarantee and low-interest financing was available through a Ram Jack connection. The foundation work was completed in only 4 days by a very competent crew who worked hard, explained the whole process very clearly, and showed me how the helical piers were drilled down 45 feet to be solidly fixed. When they finished the work, they restored the area around the foundation so that no one could tell that any work had been done. We are delighted and relieved to know that a company like Ram Jack is available in this area--we recommend them without reservation. If you need foundation work, this is the right place to come. read more

Listed in "Home Repairs and Services" https://www.yelp.com/collection/ZGesYkXEEGuJQexqJldggQ I'm finally getting around to writing a review, although the work happened awhile ago. When we noticed cracking in the walls at our house, we found three companies to call. I decided to hire the second company because they could do waterproofing in addition to structural repairs. I sure regret that decision! If I had called Ram Jack before hiring the other company, I would have been spared a two-year ordeal and the loss of thousands of dollars. Instead, I ended up calling Ram Jack for a second opinion, after problems developed with the other company. Curt and Ken (the owner) came to do an assessment of our house. They were thorough and looked at the whole picture to determine what issues needed to be addressed, rather than just trying to sell their products and services. Their only recommendations were to replace a rotting support post in the basement and to direct water away from the foundation. When I told Ken what the other company had recommended and that most of the work had already been completed, he seemed shocked but did not use this as an opportunity to trash his competitor. Other people who looked at our house were not as charitable! I think this says a lot about Ken's character. The one recommendation from the other company that I thought might be justified was to pier a corner of the house that had settled about two inches. I was ready to sign off on this work but Ken strongly discouraged me from doing it, explaining that it was purely a cosmetic issue and that future settling was extremely unlikely because the water issue had been taken care of. He told me to at least wait a year and reassess the situation, turning down what would have been a 15-20 thousand dollar job. What I did end up hiring Ram Jack to do, was to correct the problems caused by the other contractor and to get everything up to code. The City scrutinized all of the work done at our house because it was not up to code and the other company did not obtain the proper permits. Ken was willing to collaborate with an engineer and carpenter to get the job done at the lowest cost to me. Although some of the damage caused by the other company could not be remedied, I think he got the best results possible without doing more extensive repairs. Everyone I had contact with at Ram Jack was wonderful. They even offered to haul away debris left from a previous job. I sure appreciate Ken's willingness to take on a relatively small job and to step in and fix someone else's work; many companies are not willing to do that. If I ever have a need for structural repairs in the future, Ram Jack will be my FIRST phone call. I highly recommend this company. read more

Alex was so professional and after checking all of our home measurements he said we were just fine and didn't need their services. Such a relief for us but also a relief to find an honest company. read more

Unfortunately, I wish our family had gone with Terra Firma. Solved some issues but caused many more. Perhaps you will have better luck! They came highly recommended so I was hoping for better results for the money. read more

5-Stars for Ram Jack not trying to sell us something we didn't need. And much appreciation for the analysis, great information and sharing of knowledge, perspective on related things and what's going on in the area and the state. Glad they're building a business based on credibility and good reputation and not just trying to scare or hype people into unnecessary expenditures. I tend to be a bit mistrusting of industries like this, where it's all voodoo to the common person. Their commercials are great, and now I have a reason to actually respect the business side of their operation. The engineer came out and measured with state-of-the art equipment the level of every area of the house, inspected the foundation, got the house footprint, and analyzed every thing. Even discussed the cracks in the foundation, cracks in the ceiling and wall where an addition and the original house meet, and attributed it to the clay soil doing its normal expansion and contraction, and since the movement is minimal suggested a better way to compensate cosmetically. He said at the moment he didn't see anything to be concerned about, but if things move noticeably in 6 months when the soil dries, hardens and shrinks and we want to understand the dynamics better to call, and he can quickly re-measure, compare he can use that data to inform what's going on. We got lucky. Even with Ram Jack, solutions can range to the small, to the semi-ouch to the major ouch, depending on what's going on with the house. read more

My experience with Ram Jack West was EXCELLENT! after scare mongering from a different company, see review (Innovative Foundation Solutions LLC), Cory Myron came out and did actual measuring, and concluded that my foundation is fine no work needs to be done. I found him to be professional, and HONEST. I would use this company in the future, but i hope i don't need to, lol. Furthermore, i would recommend them. I don't recommend lightly. read more

I live in Portland and I found cracks in my foundation that seem to be growing over the past few months and a support post in the basement had started to crack and there were cracks in my upstairs wall near the issue below. I called Ram Jack and they were able to send someone the same day which was such a relief! The best was that Kirt did a few tests - spent about an hour here and this report was that our house had no issues. He suggested we replace the post and that any contractor could do that - If we had them do it we would be paying extra for no good reason. What a great guy! Very knowledge and honest. Good company. read more

I called Ram Jack to talk to the owner and the lady on the phone was very rude and unhelpful. I left a message asking for a call back and I am still waiting. read more

We highly recommend Ram Jack. The initial estimate/evaluation was quite thorough and clearly explained. The work was performed by two experienced, competent, and friendly employees, with great attention to detail. We liked the fact that an I-bar offered additional foundation support, something not offered in the estimate we received from another company. Everyone in the company with whom we had contact with was friendly, phone calls were returned on time, our schedule was accommodated, etc. We're very pleased with the work that was done. read more

My wife and I were concerned about foundation issues due to cracks and nail pops so we went online and found Ram Jack. They scheduled an appointment MUCH faster than the other company we looked at (we looked on Friday, RJ came out the following Wednesday, the 'other guys' have still not been out). After being nervous that there was something wrong with the house, it was a breath of fresh air when Graham Beattie arrived. Friendly with an awesome Scottish accent, Graham was prompt, professional and polite. He was scheduled at 2 and arrived about 15 minutes early, he conducted a thorough inspection of the entire house inside and out (crawl space as well). Explaining what he was doing and what he was looking for. He had me show him all the areas I was concerned about and let me know what he thought was causing the issues. In the end it doesn't appear we have too much to worry about but if the time comes, we will be reaching out to Graham and Ram Jack to help us solve the problem read more

"Colt Woodard came out and did a free inspection at my house today. He has solid knowledge on structural foundation. And always focus on Best Customer Service. I would definitely recommend him if you think you need your foundation assessed." read more

Best news of our day! Ram Jack came out, inspected our job and said the words we most wanted to hear, "yes we can do your job." After 4 different contractors getting our hopes up, and a month of hurry up and wait, we were thrilled. All my phone calls and emails with Brandy, Nora and others at the main office were always professional, friendly and understanding. Keith came out, set to work right away and got the job done within a week, not a small task for what he was up against. Due to years of water damage and some termites as well, the beams and posts under the house needed to be replaced along with the subfloor underneath the hardwood. Keith was prompt everyday, let me know about what was going on with our job, cleaned up the worksite everyday and was an all around fabulous contractor, giving us his full attention and expertise. I highly recommend Ram Jack for all your foundation needs, they are as good as it gets. read more