Very pleased with the work, from the beginning sales person visit to the ending follow-up chats, on…read morethe phone, about the work performed. We had a foundation in a corner of the house where the soil under the footing was washed out. The length was about 12 feet with a 4 inch gap between footing and ground. We called TerraFirma! Very soon we were meeting with our sales person after he inspected the outside of the home, the crawl space and measured elevations within the house. There was 1/2 inch drop in elevation where a crack was in the middle of the unsupported foundation wall. Plenty of photos were shown to us about the condition of the crawl space. We made a decision to support the crawlspace with a helical screws option. 4 piers would be needed to hold up the problem area. This was a guaranteed option where the other was to inject the polyLevel material. This later option might do the job just fine. But, could also allow sag, again, at a later time. We wanted the repair done once and for all time. Also, the inspection found two posts failing to support the floor beams. We would have those replaced, along with a sump pump installed, in the crawl space. We signed the contract and were placed in the work schedule which was a couple of months out. We were asked if we would like to be moved up in the schedule if there was an earlier opening made available due to cancelation or whatever. We said yes to that and as a result the work was able to be completed a month earlier than we expected. Great! The crew arrived, on time, and got right down to it, literally. All engineering, permits, inspections by third party engineer and county officials was taken care of without a hitch. 4 piers were in place in 1 day. The 1/2 inch drop was corrected by the helical screw piers. When we had questions about the work, our crew foreman guided us through the project process so we received good answers from him. Very satisfied! I rarely use this word but I gotta' say it was "Awesome" to watch the technical crew install those piers. Quite the combination of difficult, strenuous labor and technical expertise using high quality gear and materials. Thanks, again, for the good work!

This business did not explain to us what the situation would be after the foundation work was done…read more--- a gigantic mess. It will cost us at least an additional $2,000 to bring the house back to its normal appearance. The salesman never mentioned this.

Moving to Oregon after living in the desert Southwest brought issues I never realized were…read moresomething that was normal up here. We had a house inspected and he found there was some water in the crawl space. This freaked me out a bit but there was no other damage and they reassured me this was normal for this area where the water table was close to the surface. This was a condition to purchase the home so the previous owner called in Terra Firma to have the issue handled. Patrick came out and did a thorough inspection of his own. He said it would be good to have a system to route the water to a location and pump it out. The previous owner had the work done and we came to see what was being done. James, Josh and one other worker (that I missed his name) came out the day the work was being done. They came on time and were professional. They dug a drainage area around the outside of the crawl space, filled it with a trailer full of stone and installed two high-powered pumps to move the water out of the crawl space. We had the drain cover pop off after they were finished but they came back out and fixed it right away. The only slight negative is the vent they had the pipes come out from under the crawl space was left without coverage so any creature could get down there. We fixed it but it seems to me that they could have made the pipes go through the wire venting so it's protected-but maybe not. Terra Firma is definitely the company to chose when having this work completed. They keep you up on the problem, create a timeline to fix it and have professional staff on hand to get the job done right. They also send photos when the job is done. I would call them again if there is ever an issue. #ThankYouThursday

Pretty disappointed. We contacted them about needing an engineer to come look at a crack in the…read morefoundation to confirm if it came from a tree root and would need it in writing. They told us they would be happy to and would also give us a bid. Cool. We would have been happy to pay and they said no need. It was a complete WASTE of time. They came out, spent a little over two hours in the crawl space. We got an email saying they can't tell if a tree root cracked it or not but the foundation is lifted and here is $20k bid. Even though he told my significant other he couldn't even begin to give a bid as pulling the tree root out would cause more damage so there was no way to know. Totally came off as a used car sales man pitch. This is why we wanted to pay. Won't use their business for the repair and would never refer a friend or family member to this company. Update to owners response: -You did not send an engineer as promised when making the appointment. -a bid was not provided for the area we requested. The bid was on the rest of the foundation. -you failed to deliver what was promised as confirmed by your manager when he pulled the call from our initial conversation.

HRS did an excellent job repairing my foundation which had broken apart due to no rebar and…read moreexpansive clay. They drove pilings to bedrock then jacked up the foundation and attached the foundation supports to the pilings. They were a delight to work with and I enjoyed having them do the job. After the basic job was finished they worked with me to make sure the floor was solid throughout the house even though the plywood subfloor is old and tired.

From the owner: We are prompt and reliable. Call us! We are your local Home Remodel Specialist.read more

Shannon and his team are responsive, professional, and technically competent. Have recommended to…read moreseveral clients and they never disappoint!! Alice Lema Principal Broker Home & Land Real Estate

From the owner: At Elite Foundation Repair, we're more than just a foundation repair company--we're your neighbors,…read morededicated to keeping homes safe and investments secure. Based in Southern Oregon, we proudly serve homeowners in Medford, Grants Pass, Ashland, and beyond, providing expert foundation repair solutions with honesty, quality, and a commitment to long-term stability. Our owner, a seasoned builder with decades of experience, fell in love with foundation repair after years of hands-on construction work. Recognizing the importance of proper foundation solutions, he became CHANCE® Certified and built a company that stands for integrity, craftsmanship, and no-nonsense pricing. We specialize in: Foundation Repair - Fixing settling, cracking, and failing foundations with advanced solutions Helical Piers & Anchors - CHANCE®-Certified installations backed by a 30-year transferable warranty Crawl Space & Basement Repairs - Moisture control, stabilization, and structural integrity solutions Concrete Leveling & Slab Repair - Cost-effective fixes for uneven or sunken surfaces At Elite Foundation Repair, we don't believe in high-pressure sales--just honest assessments, straightforward pricing, and work that stands the test of time. Whether you're seeing cracks in your walls, sloping floors, or sticking doors, we're here to help with professional, community-focused service you can trust.

Called their office today to inform them of a safety concern…read more As their crew left their HQ I noticed they were towing a trailer with a small backhoe... and that the trailer lights were not functioning at all. On top of that the right marker was completely missing. Figuring I'd save them the headache of a potential accident (that would clearly be their fault for failure to signal) I gave them a quick call, Cathy answered. She quickly told me that the lights just must be out. I tried to inform her it was more than that as the right marker was absent... no light at all. She proceeded to tell me they only needed a left and that the right was not required. What?!? That makes no sense... Here I am trying to help your business and you're getting defensive and snarky... wow. Upon further review, per Oregon Law she appears to be incorrect (as I guessed). Only needing a left signal and not needing a right makes no sense and is completely inaccurate. I'm sure your company can afford a huge payout due to negligence- your choice. Next time: "Don't shoot the messenger".

From the owner: R.A. Murphy Construction, Inc. is the Chance Foundation Systems authorized distributor in Oregon…read moreand we have installed their product in Southern Oregon for 26 years. The Chance product family has been the world's leading brand of foundation repair solutions since 1912.R.A. Murphy Construction, Inc. is the industry leader for foundation services and repair in Southern Oregon. The Chance products, by Hubbell Power Systems, are a proven engineered product and a reliable solution for foundation issues.

Purchased a new home and had several inspections of our crawl space: home inspector, general…read morecontractor, and Upfront Construction. Upfront Construction provided the most thorough explanation and visuals of the existing condition. What Zezar explained aligned with the first two inspections, however he provided three options on how to service the issue. During the installation of our drainage system, the foreman gave us a call everyday notifying us when they where 30min away. Everyday they arrived between 8-9am as planned. Additionally, at the end of each day we were provided an update on what was completed and what they would be working on next. I also asked for pictures of their daily progress which was provided. Melinda was also a great touch point and very timely in responding to questions and even calling ahead with updates for items such as delays in materials due to unavoidable COVID back orders. The result...our sump pump is probably the best in the neighborhood! Definitely see the most water drainage compared to our neighbors.

We are extremely happy with Upfront from the initial call, estimate and completion of work they…read morehandled our job ethically, professionally and with a smile! We had two other contractor come in with crazy estimates (one contractor didn't even look in our crawlspace) our estimator diagnosed our problem had a new pump ordered and installed within 72 hours! We highly recommend Upfront Construction and will most certainly call again should the need arise! Thank you!

Darrell and his crew fixed our crumbling mortar and put a New England style cap on our chimney. I…read moream confident that his work will out live us. You will most likely have to wait a bit before he can start but it's worth the wait. His attention to detail, friendly and knowledgeable staff and excellent service are the best I have experienced here in Eugene. Sarah

When I sought out a contractor for my home's crumbling chimney, Darrell responded quickly to my…read morerequest for an estimate and made me feel confident that Blackstone Masonry would do a great job. He and his team did not disappoint me. While I had to wait a few weeks for them to start the job (it's no surprise that they're in high demand!), it was worth the wait. From choosing the best colors for the bricks and mortar to coordinating the placement of the chimney's flashing with my roofing contractor, the communication was terrific. The construction crew arrived each day when they said they would, did a fantastic job, and cleaned up everything when they were finished. I'm incredibly happy with their work and wish I could give them 6 stars instead of five.