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    Terminix

    3.0 (2 reviews)
    Closed 7:30 am - 5:30 pm

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    Ask the Community - Terminix

    Catchy Pest Solutions

    Catchy Pest Solutions

    3.7
    (3 reviews)

    I was in need of a prebuild termite treatment to satisfy local building code…read more Daniel was great in helping make that happen, Daniel worked with the concrete company to be at the location when needed so the project could continue on schedule. The rates of service were the best that I had found .I will use Catchy Pests Solutions again! Thank you!

    We hired Catchy Pest Solutions with the hope of resolving a persistent pest issue -- but our…read moreexperience was frustrating, unprofessional, and ultimately a waste of time and money. They repeatedly "guaranteed" their work, but offered no meaningful actions to back that up. We were told again and again that the situation was "under control," yet nothing ever improved. Communication was poor, and there was no clear plan or accountability between visits. Each technician seemed unaware of what the last had done. One of the most frustrating issues was how they handled the traps. Despite our repeated requests, the traps were rarely cleaned or reset properly. Rotting bait was often left untouched on the traps for days or even dumped into our garden beds -- creating an even bigger mess and drawing in more animals. It felt like no one was taking basic precautions or showing professional care. To top it off, on day one they caught a groundhog -- and then lost it due to a faulty trap. After that failure, they offered us a kill trap as a solution, but we no longer trusted them with humane or lethal methods. If they couldn't handle live trapping responsibly, there was no way we felt safe letting them escalate to kill traps. Honestly, I could have done a better job myself -- and ultimately had to. I rarely write negative reviews, but I hope this helps someone else avoid the same wasted time, stress, and money.

    Orkin

    Orkin

    3.8
    (5 reviews)

    Ethan was a great help at our home. great communicator and problem solver…read more Had to take a star off because Orkin is very expensive.

    Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

    Pisgah Pest Control

    Pisgah Pest Control

    2.3
    (3 reviews)

    DO NOT USE THESE SCUMBAGS !! GET WOKE AND GO BROKE !!…read more I have been a loyal customer for years. They started using the "Terminix" model which means they poison your house at nauseum without a care at all for the environment - or if the method is good for you and your family. They are doubling the work load of the service people and cutting the time of scheduled visits in half. Is there anyone out there who doesn't want to be a greedy scumbag...? Anyone ?? I overlooked all of this until I just had someone just come here and lie that he did the job. He left without doing anything - because my friend was watching - and they still billed me $107.00 (for zero work). I was furious and complained that this is the same as theft -- and this morning they just called to tell me to find another company. SERIOUSLY ?! THEY SEND THEIR TRUCKS OUT WITHOUT EQUIPMENT EVERY SINGLE VISIT AND ALWAYS SAY IT WAS BECAUSE SOMEONE ELSE HAD THE TRUCK THE NIGHT BEFORE. Very nice people answering the phones with no brains. Wish them all the best. DO NOT RECOMMEND!

    Talk about a fall from grace. I used to like this company, but they've turned into a big biz wanna…read morebe. They change your appt at will. They want the customer to wait at home from 8-5. They do a lousy job. I'm finding spiders all over my house. And they make you sign a contract with a credit card. So I'm having to pay $114 to get rid of them. I'm switching to Gibson who remember what good customer service means!!

    Valley River Wildlife Services

    Valley River Wildlife Services

    2.0
    (1 review)

    Started off good, Gabriel responded quickly, communicated well and made a trip to the home to check…read moreit out so he could provide an estimate. Then communication stopped. No replies to texts. Though many texts were sent directly to him the same way we communicated previously, it just went silent. He told me via yelp messages that he emailed an estimate, I didn't receive it and asked him to send it again. He said he would send it again that day. Over a week later and still nothing. We went with someone else who was prompt and communicated well. I wont chase after someone so I can pay them. Way too much competition.

    From the owner: Wildlife Damage Control, Servicing the mountain region of North Carolina. If you are facing…read morewildlife-related issues due to species like Raccoons, Opossums, Skunks, Groundhogs, and other nuisance species, contact us today for a complimentary inspection by a licensed local Wildlife Control Agent. We are here to serve you with expertise and dedication. As an ethical wildlife control company we always offer Free Inspections, allowing us to confirm the target species and damages caused prior to performing any services. Species: Moles | Voles | Raccoons | Snakes | Opossums | Skunks | Groundhogs | Beavers | Squirrels | Bats | Rats | Mice | Birds | More! Poultry Pest Control: Protect your livestock from pests such as flies, mites, lice, ticks, beetles & rodents. We have eco-friendly solutions to poultry pests that cause millions in property damage yearly. Also offering insulation replacement and mold remedy for attics, crawlspaces, and basements! Servicing Counties: Cherokee | Graham | Clay | Swain | Macon | Jackson | Haywood | Buncombe | Hendersonville 828-680-2273 ValleyRiverPest@gmail.com Valleyriverwildlife.com

    Terminix - pest_control - Updated August 2026

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