Love this place so much I don't really eat in much but I have studied here and me and my husband…read morehave gone and the ambiance is beautiful the service I've never had a bad time; always tipped well because of it, Food is great honestly can't complain. I wish it was a little cheaper; 1 roll for 19$ is a little steep but it never stops me honestly. Only complaint is the nigiri has way to much rice and when you ask for less rice they also slice the fish thinner which I hate.

This used to be me and my husband's favorite place in El Paso.... I should also preface this with…read morehow patient my husband and I are with service workers, it's hard work and we are very grateful for them. Even subpar service warrants a 20% tip from us. We used to be in and out of here in under an hour each time we would come. Unfortunately, the last 3 or 4 times we have been here have been AWFUL experiences. Nothing could compare to tonight... we were sat quickly, our appetizers came in a decent-ish amount of time. Shortly after finishing, we order 2 rolls each... we sat and waited for these rolls for over an HOUR!! It was insanity and I was so over it. Not once did the waiter come around to explain the delay. Our rolls finally come and 3/4 rolls are wrong. We come often, I know what I like and I know what my favorite rolls look like. My husband had to get up and hunt our waiter down to let him know. I was ready to just leave after paying our bill. The waiter comes by with attitude telling me that those are the rolls that we ordered and even after explaining to him how I knew those were not our rolls, he refused to take them back. We were faced with the hard decision of fighting this waiter and getting these off our bill or sucking it up and eating them. Not only were these not my rolls but they not good in the slightest. My husband had to take one for the team and help finish them. Going up to the front counter to pay for our bill, we encountered 3 other couples who had similar experiences and just wanted to get the heck out of there. Other than the ridiculously rude and clueless waiter, this establishment has the worst management (or lack thereof). There is one waiter I want to give a shoutout to. The tall, slim, bald gentleman has been working here since we started coming and he has always given the best service!! Better management would turn this place around but until then, will NOT be back...

Loved this place! The rolls I had were GREAT! I can't wait to come back and try more! Service…read morewas great and the place was super cute.

Disappointed Normally we like this place but our bill came…read morewith an included gratuity and we were a table of 4. To top it off there is a charge to use a card to pay, which we understand it happens nowadays everywhere but if they include the charge over the forced gratuity then that seems tricky. We didn't complain but it doesn't want to make me go back. Not sure if there is a rule to have gratuity included even if we don't sit in the teppa grill

Fast service and I love they have a drive thru. I love the teriyaki chicken. Staff is very friendly…read moreand they always remember my order when I come in for lunch.

We absolutely love this place! Wonderful customer service and the food was made fresh so we did…read morehave to wait 15 minutes, but it was well worth it. Look at all that avocado on the sushi!! Just amazing! The ribs were flavorful and super tender. And trust me, I had so many Kalbi ribs that were not tender, this place isn't one! The below plate was about $24. (Korean bbq box and sushi)

Me and my partner decided to try this spot today! Let's say, there are better options…read more For starters with atmosphere it was great! Very clean establishment and good vibes with shoji screens and lighting. Our service was very good too! We explained how we have never been here before and our waitress explained in full detail the how to and their menu. She came back at a good rate and was very nice. Me and my partner got the standard course for two. It was around $68. That's a lot in my opinion for not that much food compared to a Korean bbq. The galbi short ribs for example, they only gave us 3. They couldn't even give us 4? Two each? That in general is also crazy small. The rest of the meats were flat pieces like brisket and little steak bits. That's not a lot of food. It looks like a lot but when meat shrinks it's just tasters. I'm not impressed with the amount I'm spending with the amount of food. It's honestly not a lot when you really break it down. We did try the mochi and me and my partner agreed that was probably the best mochi ice cream we have had. Plenty of options, very delicious and tasty. If you want some sort of BBQ experience, I would not come here as my first option. You're just wasting money when you can go to an all you can eat and order practically everything. If you wanted Individual plates of soemthing, for example the galbi short ribs for a plate was around $14. Cmon now. We wouldn't come back here. It was decent, too expensive for what you're getting. There's just better options to try. Thank you.

It is about time we have a Yakiniku place in El Paso, and I'm happy it's GyuKaku!…read more The location is really nice and can suit one well for a birthday, dinner date, entertain the visiting executive from out of town, or just because you crave Yakiniku, which I often do. The menu is amazing! I ordered so much I forget what I even had specifically, I just know we started with Kalbi and ended with garlic chicken and had everything from crispy rice to spicy pork in between. The service was great! And we met the owners, Dennis and Ran, and expressed our gratitude for bringing such an establishment to the borderland! Can't wait to go back

The place has very delicious food and friendly service. They are nice to people with disabilities…read more They do their best to accommodate for gluten free. For a better experience go there in the low crowd times. Thank you for the food.

When I went I was not expecting it to be good when I went the employee was helping me the whole way…read moreto take my order and he was the goat he hooked it up with some extra food and it was really good

Funky Asian inspired atmosphere with revolving plates of sushi and desert were cool to watch go by…read moreas we grabbed what we wanted. Food was delicious and the service was great and very little wait for a lazy Sunday dinner. Very enjoyable dinner! Chicken teriyaki was very tasty also!

It was our first time here and we had a good experience. The sushi was good and reasonably priced…read more It was a fun experience and we will be back for more.

Pretty good for El Paso ramen. The wait was pretty long even though there were lots of seats…read moreavailable, felt like the service could be better / more efficient. Karage was pretty solid!

First time here and had a great experience! Food was quick and employees were friendly! The bowls…read morewe got were regular size. They also have large. The regular size looks small but it was enough to fill me up!

For a Friday evening, we were surprised that there was no wait and we got served so quickly for…read moresuch a nice place! The ambiance was great, lighting is nice, decor is also very nice! Our waitress was very attentive and informative. The food and drinks were delicious! We had the Parmesan crusted scallops, a cucumber martini, pineapple sake, the salmon, and the duck. Everything was outstanding! We will definitely return!

Came to Koze for the first time last week with my husband and his parents who were in town for the…read moreevening! My husband is a fan of hibachi style cuisine so we looked up a spot near our home and Koze was the first to pop up! They also had good reviews so we were all for it. When we first arrived the hostess asked if we wanted to be seated at the grill (for show) or the dining room. Since my husband does like watching the cook do his thing, we opted to wait the 15-20 minutes for a grill to become available. Next time we will definitely make note to call ahead and make a reservation though! Once we were seated we looked over the menu to see our options. I will say that the service at Koze was a bit lacking. Our waitress took quite a while to come around for our drink order, main course and then at the end of the evening for us to pay our bill. I'm not sure if she was serving a lot of other tables for the night but that was just our experience. It would have been nice if she came around more so we weren't looking for her. My husbands parents got the shrimp and scallop meal to split, my husband ordered the chicken and scallops. I, however, decided to try their sushi - so I got the California roll and the BBQ salmon roll. Once the chef came around to start cooking (which took quite a while) he started the show. I will also note that there was a bit of a language barrier between us and the chef. He tried asking us questions, such as if we were celebrating a birthday, but it was very hard for us to understand what he was saying. We could also tell he was a bit new at the job because certain "tricks" he'd mess up on or had to try a couple times before he got it right. For the food, I will say that I did enjoy my sushi. Both rolls were delicious! My husband ate mostly the protein on his plate. They give a huge portion of fried rice for the main courses, it's definitely enough for two people. I believe his parents said they thought the meal was good as well. I think it came down to the service we received which kind of left a bad impression. The food was good it was just the lack of service that left me wanting more. I know there are other hibachi restaurants in El Paso. I will probably try those with my husband. I wouldn't mind coming back to Koze, I understand maybe they were just having a bad day. But I would also try other places.