The food is delicious but it's really the service that makes the review everyone. There is so kind and polite. They're the #1 reason I keep coming back. read more

It's awful when a customer has to wait for the workers to finish their personal conversation before asking in an annoyed tone" what can we get you" The food was over salty,dried onion skins as well as green beans with stems and brown ends. Very disappointing service and food..,I threw the food away..,wasted money read more

Teriyaki House - Yucky green beans and onions - Japanese Near Me - El Cajon, California

Not even going to review the food because it was made so difficult to order that we left! Send your coworkers Lily included to some customer service training since they lack it. read more

We were looking for fast food and stumbled upon a Japanese restaurant, not realizing it was inside Parkway Mall! Luckily, we had parked near the food court. We ordered the Bento Chicken Teriyaki ($12.99), Bento Katsu ($13.99), Ramen ($9.49), Crunch Roll ($9.25), and water ($2.25). The food was tasty and the portions were huge, which was great. The only issue was the chicken teriyaki, it was a bit dry and could have used more sauce. She asked me if I want to pour the sauce but I said on the side, just to be safe, since my mom has a lot of allergies. The servers were really friendly and easy to talk to, and they even gave me free water! So nice! read more

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It was getting late and had to eat & didn't wanna wander far. Half the mall's food court was closed. Panda Express HAS teriyaki chicken, but I insisted to try something non-corporate if you can do so. But when placing an order for a couple sushi, teriyaki chicken, & teriyaki salmon, it came out to $70. Yikes. Was it worth it? Well, the salmon portion was unacceptable AND they deep-fried it. Plus, unlike the teriyaki chicken, which they pulled from container & chopped, & put together, they instead put their teriyaki sauce on the side. No big deal, but weird that they did that. The salmon portion was small, like Waba Grill small- that's why I don't go there again. How you gonna have a measly portion of salmon, deep-fry it, and then fill the rest of the tray with salad & rice? The service was ok- ladies were nice. The sushi wasn't bad either. Sushi probably worth the $13, but not the salmon. Do not order this - it doesn't look like it does on the menu and you'll be disappointed. Overpriced rubbish. Just do Panda or buy your own salmon at Costco for better bang for your buck! read more

Teriyaki House - Tiny portion of salmon, deep-fried, for $13; do not order! - Japanese Near Me - El Cajon, California

Great food and even greater service and the locals are friendly After you eat can always walk around the mall or go to the different stores and do some shopping read more

On par with the quality of sushi you'd expect to find in a food court - not very good. Except the one really bad thing was I found a piece of hair in my sushi and lost my appetite. read more

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The people here are nice. That's it. Showed up at 6:30 on a Wednesday and they told me they ran out of beef. Nothing is fresh soggy veggies extremely gross and chewy chicken that I could not finish, and the strangest California rolls known to man. Avoid. This is as low as it gets. read more

Teriyaki House - Dry chewy old chicken - Japanese Near Me - El Cajon, California

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It USED to be my go to place anytime I was in the mall, but I haven't been there in a while. And it'll be a VERY LONG TIME before I go back!!!! They USED to make the sushi FRESH when you ordered it. This time, it was already in styrofoam packs and the girl handed it to me which I thought was odd. But I didn't say anything. It was not cold like it usually is. It was kind of warmish and every bite fell apart. I was quite disappointed. I paid with my debit card and didn't even look at the Receipt until I got home and saw a service charge of $.55! So I called and asked about it. And the woman said, yes, we charge a service charge anytime you use a debit or credit card. I have never been charged before. And I can GUARANTEE you, I will not be charged again because I will not go back there! The once excellent service has gone downhill, and the once excellent food is far from excellent, and it is highly overpriced!!! read more

I wish I could give zero stars. I ordered the sunset roll, which was supposed to have spicy tuna and eel sauce on the top. The spicy tuna looked and smelled rancid. It looked like it was days past expiration. I showed the girl working and she said it was supposed to look like that and refused to give a refund. It is NOT supposed to look or smell like that. Never coming back and i'm telling anyone who asks to never go there either. read more

Teriyaki House - 49. Sunset Roll - Japanese Near Me - El Cajon, California

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My girls don't eat sea food but they like sushi rolls. This place has many options for them. We accidentally orders cucumber rolls instead of avocado rolls and the owner was sweet and gave then a serving of avocado rolls at no charge. That is going above and beyond for customer satisfaction. Both rolls were amazing, fresh and delicious . read more

I ordered via Doordash. The beef udon was flavorless and covered in mush. The teriyaki beef was crunchy and dry with soggy rice and veggies covered with an over-abundance of white pepper. I wasn't expecting a lot, but none of this was edible. Maybe I just ordered on a bad day, but I can't expose myself to such an experience again. read more

Teriyaki House - This is just to show that I did get the food delivery from Teriyaki House. - Japanese Near Me - El Cajon, California

Wayyyy too much rice in the sushi rolls. I ended up just eating the center and even then, there was no flavor added soy sauce and Sriracha for it to be edible read more

The service is good. The food is made fresh with adequate to generous portions. I've come back several times with family. Delicious. The elder gentleman is a very kind soul. read more

Got food here for my son. It was inedible and smelled and tasted like burnt plastic. We tried the orange chicken before getting it. It was good but I went next door to get pizza for me while they were making fresh batches. I feel like they gave us the old stuff not what we tried. I know the noodles were fresh. The guy before me got the older noodles. His were good and didn't smell bad. I returned the food. They offered no refund. read more

This is a warning: very gross. Didn't expect much for it being food court Japanese food, but I definitely didn't expect that, even in El Cajon. Katsu is supposed to come with raw cabbage, not steamed and not tasting like cigarettes(probably because there wasn't any gloves on sight) . Katsu sauce didn't taste like Katsu sauce at all. Terrible miso. Also hidden charge in the receipt, not disclosed nor mentioned in the taxes. If you want to be adventurous at the food court , do not eat here, at some point it's got to be concerning. read more

This place was awful beef and veggies had a weird gel but food was hot not cold so don't know why it was like gel (sauce). Hope I'm explaining to understand but it was not good. Beef was awful with no flavor. Noodles were ok and rice was hard with no flavor. Customer service sucked young Hispanic girl was not helpful at all. I should have went to Panda Express food is always cooked the same. Just wanted to try something new. That's what I get! read more

I only go here for the caterpillar roll, however, it is the best caterpillar roll I've ever had. The eel skin is never too chewy and the rolls are gigantic. Food has always been fresh in my case. Really good place. read more

Been coming here for a few years now and it's still my favorite place to eat at the mall! My fiancé and I go here to eat for our mall dates! I usually order the sushi, and all of them have been pretty darn good! The staff always seem to be in a good mood too, at least whenever I've ordered here. For the price, this place just can't be beat. read more

It's mall food, but the unagi bowl was like snails. Missing any color, and the texture was horrid! Even the rice was bad. I gave it back to them with the feedback and was offered another food item. No thanks. I didn't request a refund since i did take a bite! read more

The food was terrible. The chicken tastes burned and the rice was hard. My Stomach hurt right after it, I don't recommend this place at all. Probably the worse food I ever had. If I was to compare it to something I would compare it to dog water. read more

Teriyaki House - Really bad food, don't recommend - Japanese Near Me - El Cajon, California

Teriyaki House is located inside the Parkway Plaza Mall. I needed a quick dinner so I asked them to serve me a bowl of the chicken curry over pan fried noodles for $8 and some change. The meal was okay. The best thing I liked were the noodles underneath. The tasted good and had a good texture. The chicken in the curry was good. It was all dark meat but was tender and tasty. The curry was alright. It definitely needed a better curry flavor. It was a little to mild for this dish. My main issue with the curry sauce was that it was to salty. It was strange because some spots had way to much salt and others were fine. Those overly salty areas were not very pleasing. Let's just say it was inconsistent. The curry also came with potatoes and they were good. The girls at the front were cool and had good senses of humor. read more

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I ordered a variety of sushi that I really enjoyed, some of the best. It also helped to get a good vibe from the workers there. Definitely coming back! read more

Bought for the first time and got a worst guest service ever the cashier Named Gio was very rude. I don't know what quality the manager saw on her to hire that girl read more

Beef teriyaki was excellent, not at all heavy handed with cloying sauce sauce. Miso soup was welcomed delight. But...shrimp tempura batter was too heavy, doubtful panko used . Delivery guy was great! read more

That was bad Japanese food.... I knew it wasn't gonna be authentic japanese cuisine in a food court in El Cajon... but wow. Never again. read more

I ordered their ramen soup and expected a ramen soup that was freshly made not a maruchan, the soup could have been better since I paid more than 5$ for it. read more

November 4th at approximately 8:00 p.m. So I'm waiting behind a couple to order. The couple seems undecided and told me "If you know what you want you can go ahead of us." I thanked them and obliged. When the server approached me I went to order and she rudely states "I'm not going to help you I'm going to help them, they were here first." And proceeds to try and take their order without asking any questions. I told her that they said I could go ahead of them and they collaborated my story. I told her that I would not support their restaurant any more and left. Very rude employee. Terrible service. I will never support this establishment. read more

Teriyaki House - Rude server. Terrible service. Will not return. - Japanese Near Me - El Cajon, California

Was checking out the Plaza and this food joint offered thier Orange Chicken as a sample and it was very tasty. However, I ordered a Crunchy Crab Roll and 3 Egg Rolls. They were both ! The lady who assisted was very nice. The cook or cooks did a great job. The older man was cool, but wanted to try and give sriracha after asked for spicy mayo. He ended up making my wife . My family and I will definitely return when visiting the Plaza. read more

Teriyaki House - Crunchy Crab Roll and 3 Egg Rolls. - Japanese Near Me - El Cajon, California

I had the shrimp tempura roll and it was so so . It looked better than it taste put it that way . I expect better value for your dollar. They need to drop their prices or get better quality fish. read more

Teriyaki House - Shrimp tempura roll !! - Japanese Near Me - El Cajon, California

Worst service ever , the girls are super rude and they wanted to only give me 3 packets of chili sauce for 2 plates never coming back here again read more

Horrible service!!!!!! Wife ordered sushi for her and the kids worker calls her over to give her the order. My kids and wife ate the food and were about to finish when the owner points and signals to come back to the counter. No words just rude hand gestures then his rude ass said they had taken the wrong order after they were almost finished. First of all your worker gave her the wrong order after the worker called her for her order later on the owner said it was the wrong order to my wife and she paid for some elses order for the difference way to go your a horrible owner talk to your workers before making a family pay for your mistake dont be so tight with your money your line was long you lost customers and best believe we will spread the word on your greedy and rude place!!! read more

Love, love, love! Food is always great! I don't love Panda Express and personally think their food is greasy and sweet. Teriyaki House has more of a home made feel to it and always tastes fresh. I always get a plate with half and half, teriyaki chicken and salad! Oh that's another thing! Places like Panda don't offer Salads as an option! Is prefer to see and taste a little green on my plate! It's always a must stop when I'm in El Cajon city. Everything down to their sauces is excellent! I've brought friends with me and they've enjoyed the taste! Staff is excellent! Always with a smile and great service! Manager is almost always on duty and he's great! Try it! It won't let you down! And enjoy! read more

Teriyaki House - Japanese Near Me - El Cajon, California

I ordered here because I thought it would be "OK" but I was surprised to find the food was much better than I expected. I often get the "Bento Box - chkn.terky." because it's got a lil' of everything. But I freaking LOOOOVE the tempura shrimp, squash, mushroom, or whatever else they fry up for that dish. So, anyway,...in a nutshell...the food is delicious and fairly priced. And it's gotta be the best Japanese food in a 15mi. radius (Just be assertive when waiting in line. That food is so tasty that people will seriously cut you in line just to get to it quicker. Hahaha) ENJOY! read more

One of the best food court options at Parkway. They have excellent customer service and recommendations. The service was very quick and the outcome was delicious. I ordered the Sunset Roll. It had a variety of flavors and texture. Although, there are other options at the food court such as the chain franchises (Ex. Panda Express, McDonald's, etc...) if you're looking for something less greasy but ever so delicious try this place out! read more

Love this place they have amazing sushi rolls i have been here several times over the years. They have really good service too. read more

Teriyaki House - Japanese Near Me - El Cajon, California

They have the best noodles and the greatest service. People there remember you and are the sweetest! The teriyaki chicken is so good! I always go for the california bowl which comes with california rolls! read more

Today I felt like eating teriyaki, Parkway Plaza is a few minutes away. I went with the teriyaki meal.. It came with california rolls, rice, stir fry veggies, miso, shrimp and veg tempura, and teriyaki.. The place is clean, the seating area is pretty much clean too. I didn't need to wait for my order. My only problem was the chicken was a little undercooked. Other than that is was fine. read more

Teriyaki House would probably be the only best option you have in parkway plaza mall's food court. I stop by here once or twice a week. I can tell you that everything on the food bar is very Fresh becuz they are constantly selling and bringing new food trays to display. I love and again love the Curry Chicken.. its fresh and always fresh! Steam veggies are my second favorite.. I love the new Jalapeño Crunch Rolls they are almost an art:) I think in 2015 Teriyaki House really stepped up their game with new Signage and Cool self explanotory menu display! I am only giving them 4 stars becuz their prices are slightly too high for the food court standards:) read more

The worst experience I've ever had here. The rice was very dry and egg roll was burnt. I would not come here, the lady was also super rude.