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    Teravest Jerry DDS

    5.0 (1 review)

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    14 years ago

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    Triangle Implant Center

    Triangle Implant Center

    3.0(43 reviews)
    0.9 mi

    4:45 " App Store '…read moreReviews Triangle Implant Center ... 1 year ago I recently had my teeth removed for dentures and I was referred here by my dentist because I was on blood thinners. The office management is very poor, I was scheduled for the surgery months out but they called me less than a week before the appointment and said that they had to cancel because they had not received information from my cardiologist they needed. After some begging on my part they agreed to keep the appointment if my cardiologist sent the info, which he said he already did but he sent it again immediately. When I arrived I was treated okay by the staff at first until I was in the chair. When the surgeons came in NEITHER ONE OF THEM SAID A WORD TO ME. Instead one of them grabbed my chin and pulled it up and back, applying painful pressure underneath my jaw. My attempts to say something to her was ignored and she held me there until the drugs kicked in. When I woke up I was already outside of the clinic being bundled into the car with my mouth stuffed with gauze. I waited for months only to be treated like this because of a mistake that the office manager had made!! I don't recommend this facility at all and I have let my dentist know about the treatment and hopefully they will stop referring patients there. Update!!! One year after getting my dentures I have to have a piece of tooth removed that was left in my gums!! I can't bite down on that side because it is too painful. I am reporting this to the medical board. This place needs to be closed down!!

    Extremely friendly, accommodating, prompt surgery scheduling, and *empathetic*. The Practice…read moreManager was very friendly and responsive. The surgeon's (Medical) Assistant was super friendly, professional and was super fast completing paperwork required by my employer for me to have the time off work approved.

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    Jeffrey S Jelic,  MD

    Jeffrey S Jelic, MD

    4.7(23 reviews)
    2.9 mi

    I want to start by saying I have no doubt that Dr. Jelic is a great surgeon. However, please do not…read morestart a consultation or treatment here with him if you're needing orthognathic/jaw surgery. My grammar isn't the best and I know I'm wordy, but here is my story. I went to Dr. Jelic because he definitely has experience and expertise with surgical procedures. What I didn't know was that he has a strong stance against vaccines. There's a lot to unpack there but that's not the crux of what happened or why I'm upset. Due to his vaccination status, he isn't authorized to work in a hospital and cannot perform double jaw surgery. However- he does not tell you this until as late into the process as possible. This is after you have already invested thousands on the surgical pre-planning. For me, it was also after I had already been in braces for months. His lobby (which, honestly, is very nice and cozy) has jaw surgery pamphlets and his website as of today still features it as an option. They're able to collect quite a bit of money upfront with no intention of actually performing the surgery, then leave you hanging. I do not believe it is an honest way to conduct a business. At the time, I was told instead we can do one jaw at a time (several weeks in between) in his office. We decided to go forwards with this and scheduled to meet in 3 months. On the morning of my scheduled follow up, I got a call saying they would need to do both jaws at the same time and they can't treat me. I asked if there was anyone they could refer me to but they offered no help or sympathy. They did not respond to any emails or calls from me afterwards. I wanted to thank Siri because her review gave me the courage to say something when the rest of their reviews are so positive. I finally finished my braces journey and found out from my orthodontist that I'm not the first person this happened to. He was not aware of Dr. Jelic's inability to operate in a hospital until recently, with the other patient. This is someone he works with and he intentionally kept this information from. The first patient had gone through the entire process required to prepare for jaw surgery, only to be dropped last minute as well. I lost time, money, and peace of mind for months, not being able to get clear answers from his office. I ended up needing to change and redo my entire braces plan.I feel like the situation was extremely unethical and I wanted to put it out there, and hopefully help even at least one person out there who is looking into their options. This review shouldn't impact you much if you're looking to get a more routine procedure, like an extraction. Jaw surgery and the preparation required is a hard enough process on its own, place your trust and resources with an honest doctor.

    The duress caused by Dr. Jelic's office administration throughout my 17-month journey toward BSSO…read moreand chin advancement surgery has negatively affected my life. This may not be because of Dr. Jelic himself, as my appointments with him were all timely and straightforward. I have been fortunate to encounter many positive experiences in the realm of medicine. I was fully prepared for this experience to have joined those ranks. This surgery was for the healing of my physical pain. The experience with my orthodontist on this case has been outstanding. I have been wearing metal bracket braces for 21 months as a 44-year-old mother of three young children. Because of the way Dr. Jelic's administration has handled my case, I have now been in braces for several additional and unneeded months, each with their usual cost of $275/month. After roughly 16 months as a patient of Dr. Jelic's office, a process that included imaging, surgical planning, and bi-monthly appointments, a nurse at my last appointment directed me to request two itemized listings for the two upcoming surgeries at check-out so I could understand the cost differences if I opted to separate the procedures. The office administrator dismissed the nurse's request for separate pricing and seemed unconcerned about our questions that resulted from another all-encompassing listing that I did receive. The listing sent to us exceeded the cost range of the surgeries given to us at the start of my treatment. The administrator even misspelled their own name in their last email sent to me, causing me to wonder if my case was being taken seriously at all. Weeks later after I submitted another email asking whether or not a BSSO involves any short-term or long-term pressure applied to the turbinates--while this question never received a response, my husband did open a Dear John letter stating that because I had expressed dissatisfaction from not being able to acquire answers to the questions raised by my nurse, that I was free to pursue a BSSO elsewhere. It was also cited that I could pursue surgery elsewhere because I had been emailed as a follow-up to *my own question asked to the administrator during the phone call*. but that I had not responded promptly. The letter stated that because I did not reply promptly to this email, that this was interrupted as a lack of teamwork. I initiated treatment for my facial pain. I had paid the bills, gone through with large braces and experienced 17 months of responsiveness, during which time the administrator contacted me through text messages and phone calls. The point of the response I received pertained to my own request to speak directly with the doctor-- wouldn't it require a viewpoint of teamwork from Dr. Jelic's office to perform the due diligence of "This patient has never not responded before. There are multiple ways to follow-up with her via text or phone call as I have in the past?" Instead, it was determined that the best next step for the patient is restart their BSSO journey, in spite of their current pain level, in spite of the last 16 months they have already spent in braces. If you have questions about my experience and/or the road to a BSSO, I am happy to provide any additional information. If you are reading this because you also navigated hindrances that stem from significant malocclusion, then I hope some of this context has helped your own journey and that you find a successful reparation soon.

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    Jeffrey S Jelic,  MD
    Jeffrey S Jelic,  MD
    Jeffrey S Jelic,  MD

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    Sunrise Dental - Interior of waiting room

    Sunrise Dental

    3.7(30 reviews)
    3.7 mi

    COULD NOT SAY ENOUGH GOOD THINGS ABOUT DR. VICE. She is a delightful person, she is extremely…read moreskilled, and she is HONEST. She will NOT try to talk you into having work done that is not necessary or doesn't have to be done now. I am 68, my husband is 79. We moved to Durham from S. Francisco 2 years ago and a friend enthusiastically recommended Sunrise Dental to us. These reviews are based on maybe 6 visits I've had and maybe 10 or 12 for my husband, who has had more complex work done. I am an honest person and had always assumed that my dentists were honest. Then, 15 years ago, I dated a man who taught dentistry at UCSF -- a highly respected man who actually ran an elite program with spots for just 8 post-docs. I was SHOCKED to hear how "flexible" his billing was -- charging people more if he thought they wouldn't notice or blink an eye at the high charges and it was common for his hot-shot dentist friends often did that, too. They would all sit around and compare how much money they'd made that month and what kind of expensive cars they were driving. It was a real (and very sad) revelation. EXAMPLES OF WHY I"VE GIVEN 5 STARS 1. SHE'S HONEST -- SHE WILL NOT PUSH YOU TO HAVE WORK DONE THAT YOU DON'T REALLY NEED -- OR BUY THINGS. SHE WILL SUGGEST THE MORE AFFORDABLE OPTION. I was told years ago that wear on my teeth shows that I clench my teeth. As I've never experienced any pain, I didn't get a night guard...but I noticed that my teeth are looking very flat. Dr. Vice had mentioned it --and when I came back, asked her about getting a plastic night guard. She said, of course, she could order one for me....but truthfully, you can order a kit on Amazon that costs about $12 and they seem to work very well for a lot of people so -- why don't I try that first and see if it works? Would save me a couple hundred bucks. I had also mentioned an old filling in a back took that seemed "low" -- and I was afraid maybe some of the tooth that was high around it could crack or something. She said yes, it was old. No hadn't fallen out...but a little low. Could build it up... didn't push. Two years later, I said "I'd like to have that built up" -- and she did. 2. SHE REALLY CARES & WILL BE AVAILABLE IF YOU NEED HER. I take good care of my teeth but one Friday, I suddenly had a tooth ache and though it could possibly be an infection or the first signs of needing a root canal -- I've had 2, so know how they start. I was able to get in that afternoon. Dr. Vice said "nope -- that tooth already has a root canal, so can't be the nerve -- I'm guessing it's a sinus issue." Well, I've never had sinus problems -- no allergies, no headaches, et. I trust her -- but it did seem odd. She said take antihistamine and to CALL HER OVER THE WEEKEND if it got worse. She said she could call in a prescription for an antibiotic, so it if got worse, I could get that filled. I said yeah, better be safe... As I said, sinus sounded weird but -- took an antihistamine and -- must've been what it was cuz it went away. SO appreciated her saying to please call on a WEEKEND if needed and she's see me. SHE IS A PERFECTIONIST ABOUT HER WORK. That's a good thing in a dentist! for example, my husband was having a crown done to close an annoying gap between 2 teeth that was always trapping food. The crown arrived -- but she said she didn't like the tolerance -- still too wide, she thought it would still tend to trap food. Instead of not saying anything and just putting it in his mouth -- whoosh! Back it went to redo it. Know this is long -- but I read reviews carefully and if someone says something good or bad, I want to know WHY. Might add that I've been lucky to have excellent dental care all my life. Grew up a mile from Stanford U., lived in S. Francisco all my adult life -- which has TWO dental schools -- top-rated UCSF and Univ. of the Pacific. So there is -- literally-- a dentist office with exceptional dentists every 2 blocks if not on every block The competition is so fierce that dentistry is actually one of the only things in SF that DOES NOT cost more than it does in other cities!

    My family relocated recently to the Durham area and I needed a dentist who could repair bonds on…read morethe front of my teeth that had worn off and are causing excruciating pain. My in-network dentist does not do bonding so I sought a provider who could, and would also submit to my insurance on my behalf, and then bill us after services, which is what our dentist in California did. Sunrise claimed to do this. So I went in for an estimate in November 2024. It is now over 3 months later. I have contacted Sunrise by email and phone at least 10 times asking for updates. My teeth are in pain. Not only have they not provided an estimate, but they claim it is now my responsibility to call my insurance company. Again, I clarified before going to them that they provided submitted on patients' behalves. (I did call Metlife and they say they never received anything from Sunrise over the last 3 months other than a reimbursement bill.) What is more, Sunrise is now trying to charge me $80 for services rendered during my visit to have an estimate, after billing my insurance, even though they have not provided the agreed service, which was just supposed to be an estimate to fix painful teeth. They continue to send me this bill by text and USPS. What is going on? I get no answers, no returned calls. I spoke 2 days in a row with a new front desk person who continually interrupted me. I reminded her that I have been in chronic pain due to my teeth for 3 months. She did not listen. She accused me of being rude and also implied that she added this to my chart. I really don't even know what to say. I have never encountered a medical operation with such poor procedural follow- through, and a completely callous and unprofessional approach to patient pain and care. I just told this story to my local primary care physician and she was baffled. Update: A lady who appears to be involved in company management called me to try to help. She waived my $80 fee and promised to address the rudeness and insurance issues as soon as possible. Great customer care and goodwill re-established! But then all this new happiness disappeared because later the same day another woman (who appears to be the office manager) contacted me by email. She wrote that the insurance company had actually pre-authorized my treatment over 3 months ago. When I asked her why the office had not followed up with the insurance when they (they say) never received the pre-authorization for treatment--especially since I called a number of times asking for it--she said in writing that as she sees it, it was my fault for not following up with the insurance and also the insurance company's fault for not making sure their office had received the pre-authorization. I don't even know what to say here. Every doctor I have ever been to in my life tells me how much I owe after insurance coverage. No doctor has ever told me it's my responsibility to know all of their treatment codes and find out myself how much insurance will pay them. Moreover, I came into this place for an estimate after insurance. This is the service they offered. A day previously, she had said that I could go ahead and get the dental work without insurance. This is a bit insane because the reason I came in the 1st place was for an estimate after insurance coverage, which we already pay for because dental work is expensive. My family needs to budget for treatment costs. Honestly, the office staff of this company gives the impression that this company doesn't want to deal with patient insurance AT ALL, and so makes the process of filing extremely difficult for patients so maybe they forgo insurance. This extraordinarily upsetting and stressful experience has eclipsed the very pleasant experience I had with the actual dentist. I am hoping that the other nice lady calls me back.

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    Sunrise Dental
    Sunrise Dental

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    Teravest Jerry DDS - oralsurgeons - Updated May 2026

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