Be prepared to wait- very very slow office. The doctors are nice but you will be there for a…read moreminimum of 2 hours.

I strongly disagree with the previous review. I have been going here for 2 years with my daughter…read moreand there is a short wait thanks to smart scheduling. The doctors are wonderful, great with kids, address all concerns and never rush you. Couldn't be happier.

Non existent front desk. Been taking my 3 boys there for 28 YEARS. My youngest finally aged out…read more The last few years since they switched from Pedimedica to Riverside to Optum is awful. The doctors are fine. Always feel taken care of by them. But now there is a switchboard that you have to go through to get anything done. Anything!! They will NOT let you speak to the front desk. I needed immunization records. It's been 3 weeks!! Glad I don't have any babies.

Good medical practice. Doctor was very attentive. Problem is one hour wait before entering…read moreexamination room. Plenty of parking.

Overall it was a great experience. My son fell off a chair and we were worried about either…read moredislocation or fracture. We were seen by Dr.Laddis who went above and beyond to take care of my son. He also patiently explained to me and my wife about what the differentials are and what we should do in different scenarios. I would definitely recommend visiting this urgent care for your child.

Wait time was minimal however while waiting my child had to use the bathroom. Once we walked in…read morethere was a very foul smell and bathroom was dirty looked like it hadn't been clean in a while . When I reached over to was my daughters hand I noticed something black hanging from the faucet. Grossed me out!!

PROS: amazing facility that's friendly, clean, and good prices. They take you right away and can…read morealso write prescriptions. Parking lot is plentiful and located behind the facility CONS: their voicemail says they only do walk ins and not appointments OVERALL: as long as you don't mind not making an appointment this is a great place to go to

I am so grateful for Nurse Stefanie Sciacca who, in spite of mild symptoms, took the extra…read moreprecaution by having my blood work done there by revealing my elevated Troponin level. This resulted in my being admitted to Englewood hospital where I received the necessary emergency care. Thank you Nurse Sciacca. Philip Noberini

If you love waiting then this is the place for you…read more They never run to schedule - you can expect to be seen at least 1 hour after your appointment time.

I've had my two kids at Valley Peds for 10+ years and it has gone SO downhill…read more.. No one answers the phones EVER!! There is a LONG-WINDED message, encouraging to leave a voicemail for an appt???....then you are on HOLD forever!!! I need to stop by to ask for my kids records to switch somewhere else. So sad....no longer recommend this practice to anyone.

We had great experience at PM Pediatrics with Dr, Silbert and staff. My son had a breathing issue…read moreand they took us in immediately to start a breathing treatment and steroid. Dr Silbert was great with our son and the entire staff was super friendly.

Absolutely useless…read more Website says they treat wounds that require stitches. Brought our kid there for a split lip. They would not treat him and said we had to go to the hospital. Maybe update the website and include a disclaimer that actual injuries need actual doctors, which we've learned must not be employed by PMP.

My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

Was recommended by my sister in law and love this place from the moment I called to schedule first…read moreappointment. The staff is great and doctor is always available to answer my questions and/or discuss my concerns.

Very happy with my sons visit today . The staff was very…read morefriendly and the doctor was very helpful and sweet gave my son what He needed for his ear infection! Very happy As well that she takes Horizon NJ health!