Excellent doctors! They spend the time to examine your child with care & answer your questions too!…read moreThe nurses are fantastic too!

Terrible service. Unpleasant front desk people…read more Rude. Had a morning appointment for 8:45. I was made sure to pay the copay right as I walked in..... by 9:30 no doctor.....It seems she / he just came in.......otherwise, How backed up can you be this early......???? Will take my medical needs somewhere else..... Not one apology, one remark......only "what do you want.....we are VERY busy...." Completely unacceptable!!!!

My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

Be prepared to wait- very very slow office. The doctors are nice but you will be there for a…read moreminimum of 2 hours.

I strongly disagree with the previous review. I have been going here for 2 years with my daughter…read moreand there is a short wait thanks to smart scheduling. The doctors are wonderful, great with kids, address all concerns and never rush you. Couldn't be happier.

If you love waiting then this is the place for you…read more They never run to schedule - you can expect to be seen at least 1 hour after your appointment time.

I've had my two kids at Valley Peds for 10+ years and it has gone SO downhill…read more.. No one answers the phones EVER!! There is a LONG-WINDED message, encouraging to leave a voicemail for an appt???....then you are on HOLD forever!!! I need to stop by to ask for my kids records to switch somewhere else. So sad....no longer recommend this practice to anyone.

I bring both of my children here Dr. Levine is amazing she…read moretakes her time and goes over everything with you. This is a beautiful location with nice staff and great Doctors Moved here from NYC and I felt right at home here. Clean location and they are up with technology

The doctors are very good. But since they became part of a bigger company, Boston . Since this new…read morepartnership the care has become more political and corporate. It feels like the $'s and bottom line are more important than personal medical care. Pushing unjustified vaccines for infants and others. The practice has become more controversial & unnecessary "recommended" care. I will be removing my child soon.

Dr. M has been my primary care doctor for many years and I can't put into words how much I…read moreappreciate her care. She's thoughtful, patient, and incredibly attentive. She's always understanding of my many questions and concerns about my ever-changing health. There is no other primary care doctor I'd rather have.

Best Pediatricians! Great and friendly staff! Always on time and same day sick patients! Absolutely…read morethe best!

As a first time Mom, single mom, I have to say that the staff and doctors are fantastic, they…read morereassure you that everything is going the way it should, inform you so you can make the best decisions possible and don't dictate how you should manage your child's health care. My cousins have been going to this practice for years. When my son was born in California with a birth condition, they immediately gave our family recommendations for treatment and what specialist to see when we moved back to NJ. That put my mind at ease right away, they knew and understood his condition and followed it every step of the way. We have seen 3 out of the 4 doctors in the practice and have been seen at both locations. We tend to see Dr Rothenberg, the doctor who suggested the specialist, and Dr Hages the most but we have also experience Dr Fishkind when our other 2 doctors were on vacation, we love them all. What I love the most is that they highly recommend vaccines for your child and recommend that you follow the CDC's schedule but they don't shove it down your throat like other practices. That meant a lot to me as I broke up the shot so that they weren't all at one time. I later learned that it was best this way as my son had surgery with a blood transfusion and I learned that you needed to wait to give the MMR a year after that, because they were flexible we were able to wait that extra year. The nurses are always available to answer questions. They are open 7 days a week and can be reached 24 hours a day.

Non existent front desk. Been taking my 3 boys there for 28 YEARS. My youngest finally aged out…read more The last few years since they switched from Pedimedica to Riverside to Optum is awful. The doctors are fine. Always feel taken care of by them. But now there is a switchboard that you have to go through to get anything done. Anything!! They will NOT let you speak to the front desk. I needed immunization records. It's been 3 weeks!! Glad I don't have any babies.

Good medical practice. Doctor was very attentive. Problem is one hour wait before entering…read moreexamination room. Plenty of parking.