Lifeline Urgent care was amazing ! Everyone there was so nice including the reception and The…read moredoctor was very knowledgeable and thorough. The nurse practitioner was great as well. So much better than any other urgent care facility I have ever been to with my family . I highly recommend! I want to update this review to let you know that the Dr went out of her way to help me tonight when I called the office after hours with a painful earache. She is amazing and I thank Lifeline Urgent Care so much for helping me tonight!

Went for a COVID test on a Friday morning and was assured it would be ready Monday morning as it…read morewas sent STAT, for a surgical procedure Monday. Not only wasn't it ready, but again was promised Monday night. I called Wednesday as I still haven't heard from them. Even no t for the kind people at the endoscopy center I went too, I would have done a costly and uncomfortable bowel prep for nothing. When I called the manager, George, rather than being apologetic, he became indignant and blamed everything on the lab, even though he had the result Monday night. I'm a physician, I wouldn't send my dog to this place.

Excellent doctors! They spend the time to examine your child with care & answer your questions too!…read moreThe nurses are fantastic too!

Terrible service. Unpleasant front desk people…read more Rude. Had a morning appointment for 8:45. I was made sure to pay the copay right as I walked in..... by 9:30 no doctor.....It seems she / he just came in.......otherwise, How backed up can you be this early......???? Will take my medical needs somewhere else..... Not one apology, one remark......only "what do you want.....we are VERY busy...." Completely unacceptable!!!!

Be prepared to wait- very very slow office. The doctors are nice but you will be there for a…read moreminimum of 2 hours.

I strongly disagree with the previous review. I have been going here for 2 years with my daughter…read moreand there is a short wait thanks to smart scheduling. The doctors are wonderful, great with kids, address all concerns and never rush you. Couldn't be happier.

worst experience of my life. she induced me 12 days before my due date because she was going to go…read moreon vacation. and my son ended up in nicu. i got trama because of her. she doesn't have good bedside manner

Dr Vikner is a godsend! When I first came to her, I had never been to a gyno and I was in the…read moreprocess of going through a miscarriage. She was great through it all and has now delivered my first baby with another one on the way. I love her so much my mom now goes to her as well. I've been with her for 5 years now and I don't know what I would have done without her. I'm not a fan of doctors but she always made me feel so comfortable. I was so scared of childbirth and she made it all a breeze. If I could give her 10 stars I would!!

I bring both of my children here Dr. Levine is amazing she…read moretakes her time and goes over everything with you. This is a beautiful location with nice staff and great Doctors Moved here from NYC and I felt right at home here. Clean location and they are up with technology

The doctors are very good. But since they became part of a bigger company, Boston . Since this new…read morepartnership the care has become more political and corporate. It feels like the $'s and bottom line are more important than personal medical care. Pushing unjustified vaccines for infants and others. The practice has become more controversial & unnecessary "recommended" care. I will be removing my child soon.

My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

Overall it was a great experience. My son fell off a chair and we were worried about either…read moredislocation or fracture. We were seen by Dr.Laddis who went above and beyond to take care of my son. He also patiently explained to me and my wife about what the differentials are and what we should do in different scenarios. I would definitely recommend visiting this urgent care for your child.

Wait time was minimal however while waiting my child had to use the bathroom. Once we walked in…read morethere was a very foul smell and bathroom was dirty looked like it hadn't been clean in a while . When I reached over to was my daughters hand I noticed something black hanging from the faucet. Grossed me out!!

Dr. Cindy Padre has been our pediatrician since my sons birth. We love her bedside manner and…read moreextensive experience. Her office is organized and friendly. Highly recommend!

She and her father are my son's pedia since he was born. Love them so much. Mary Ann the…read morereceptionist made you feel comfortable while waiting. Everyone in the office are friendly to all the tiny human patientss and their parents. If your looking forr the best care for your children. I strongly recommend Dr. Cindy Padre. Thank you for taking care of my kids and keep up the good work. God bless.