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    Rivertowns Pediatrics

    5.0 (4 reviews)
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    2 years ago

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    Scarsdale Pediatric Assoc PC

    Scarsdale Pediatric Assoc PC

    3.3(24 reviews)
    3.6 mi

    We like all 4 doctors from Scarsdale Pediatric Ass. We've been going there since our older son was…read moreborn in May 2009. Although Dr. Halpern is my 10 year old's main doctor and Dr. Bookner is my 7 year old's, but they see Dr. Lee and Dr. Menco as well whenever we need to make a same day (emergency) appointment and the other two doctors are not in that day. We used quite a few on call service when kids were little - we were inexperienced parents at the time. And we can't always find and trust the info we search online. There's always a doctor is on call during off hours there. Last December when we took kids to visit their Grandpa, my 10 year old had an asthma attack and I didn't pack his inhaler. I called the service agent and asked to have the doctor to contact my husband directly while he was on his way to a local pharmacy with our son. Dr. Halpern happened to be the one on call that day. After she spoke with the pharmacist over the phone, my husband was able to get the prescribed inhaler and a spacer. We're so thankful! After all these years, we know the office is closed from 1 to 2 pm for an hour lunch break. Luckily, we haven't had any emergency situation that my kids need to see a doctor happened to be that lunch break. I think if it does happen, I would just take my kids to the ER at White Plains Hospital. Hey, doctors need a break, too! It's 9 o'clock, gotta go schedule an annual checkup...

    All doctors and staff are dedicated in their job of taking care sick children. Front desk personnel…read moreare knowledgeable friendly and accommodating including sick visits. The accounting the back office is very helpful in resolving and helping me with my issues in billing with my insurance company. Altogether is a great and very busy pediatric office.

    Central Avenue Pediatrics - Store front

    Central Avenue Pediatrics

    2.4(35 reviews)
    2.9 mi

    I can understand why their review average is 2.5 starts. I brought my kids here because a close…read morefamily friend recommended them. Let's just start off with the receptionist (specifically the one who sits directly in front). This lady is rude, barely can understand her and the $5 every time I need paperwork done is funny and sad at the same time. But let's get to the doctor or PA my daughter saw (2nd time there). Let me give you a bit of a background with my daughter and doctors. She was born with Bilateral Hip Dysplasia, so lots of doctor visits, X-rays and sonograms from the moment she was born. She also developed a bad toe infections that required 2 biopsy's at the age of 2, again a lot of doctor visits, she also banged her head on the floor face first and bit a small hole through her lower lip which required surgery, and finally add in prior doctor visits for shots, physicals etc. So my daughter DOES NOT LIKE going to the doctor's office, she loses her mind once she knows the setting she's in, especially when she see the Doctor, MA or PA. At this physical appointment, this Doctor or PA that saw my daughter asked developmental questions about my daughter while my daughter tried to escape. I answered everything honestly, yet it's like she didn't believe me. She was more focused on how my daughter was acting (again she hates doctors, she has PTSD), and concerned my daughter was exhibiting Autistic Traits. She asked if my daughter spoke (she does, she's just not where she needs to be), I was trying to get my daughter to say her colors (which she knows) and said person "NO, can she say it herself?!" She can, sometimes you just have to get the ball rolling with her and she'll start pointing out all the different colors. The energy this doctor was giving dismissive and she already made up her mind my daughter might be Autistic and was focusing on that, wanting her to be evaluated for a bunch of things. Let's not talk about the HIPPA violation when she came into the waiting area where I was with my daughter and people were around, and she brought up my son's Autism in front of other patients. Which she was unaware of when we were in the room, so this means after we left, she checked her chart and then his and realized he was, which is why she approached me in the waiting room. Again fixated that she believed my daughter was autistic because she was screaming her life away in the room (AGAIN she had PTSD with doctors and if she would have asked why she was acting that way, she'd understand, but she didn't care). Now here's the kicker, we got her evaluated, and guess what? NOT AUTISTIC! She passed her educational evaluation with flying colors, and the evaluator was very impressed that at the turning age of 3 she potty trained herself in 2 weeks, and holds her urine through the night and gets up in the middle of the night to use it, if needed. Just because one child is autistic, it does not mean the other is, and the way she was trying to push that narrative is crazy. Now the last thing I'd sad is my daughter's iron levels came back extremely low, heavily low, and was told to get blood work done ASAP. We did that same day, this was over 6-8 weeks ago, and have yet to receive a phone call for the results or a game plan. Now one would say I could call, but one would also think with levels as low as hers, there would be som urgency from their end. Luckily we dealt with this issue with my son, and got his numbers back up quickly, so we know what needs to be done. Safe to say, we'll be changing pediatricians, only took 3 visits.

    Every time I come here they're confused about something. Dropped off a form a week ago, come to…read morepick it up and act like they have no idea what I'm talking about. Then instead of saying, "Well we're dumb as shit or we lost it," they give me the wrong form. So I have to come back with a new one and wait for them to complete it. I don't know what kind of business they're running but if I don't do my paperwork I get a traffic cone shoved up my ass.

    Photos
    Central Avenue Pediatrics - The store front

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    The store front

    River Valley Pediatrics - Waiting area.  Lots of toys and the room on the left is the "contagious room" so that really sick kids are separated.

    River Valley Pediatrics

    3.6(8 reviews)
    3.0 mi

    5 stars for Dr. Haberman, she is an excellent doctor and my sister and I have been bringing our…read morekids to her since they've been born. They switched over to Boston Children's Hospital about a year and a half ago and it was a slow and brutal process for them in terms of ironing out many kinks- but I feel they finally are getting better in terms of scheduling, billing and finding the right office staff. They are much more pleasing to deal with then their previous office staff. I'm also happy that Dr. Frederick is no longer a part of this office. She saw my daughter a couple times and it was torture dealing with her undermining and condescending attitude. They brought a new pediatrician to the practice-Dr. Hwang, who is much more pleasant and professional to deal with... Sometimes you have to just deal with certain nuances in order for your children to get the best care. No place is perfect but when push comes to shove, this pediatric office has always come through for me and my family in times of great need.

    Nope nope and nope. This office is way understaffed and clearly staff are stressed. I called the…read moredoctor one night three different times about my sick newborn and I did not get a call back at all. The "answering service" couldn't advise me on what to do and essentially keep calling the doctor who was no where to be found. This is just one of three reasons why we switched to a different practice. I'm not going to write them on here because I think I just caught the doctors on off days but trust me, they were unprofessional. I'm just glad we switched out of there before my kids are misdiagnosed due to the office being understaffed all around. This office needs to hire a nurse, another two doctors and another receptionist ASAP. Oh, and the doctors often let you know how busy they are when they do call you back making the off hours call even more uncomfortable. One of them said to me on the phone, " I haven't even eaten dinner and I'm about to see my 10th patient, how can I help you?" Great patient experience NOT.

    Photos
    River Valley Pediatrics - Main check-in desk.

    Main check-in desk.

    River Valley Pediatrics - Waiting area.

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    Waiting area.

    Rivertowns Pediatrics - pediatricians - Updated May 2026

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