These people are rude and over priced,only if noone I'd rather break a window out than deal with…read morethese f****** again

After recent automobile repair service one of my spare keys was rendered inoperable. When I called…read morePacific Coast Lock and Safe Jesse stated that he was not able to reprogram the key but he gave me a contact that could; the spare key issue was resolved. Earlier this year the techs at Pacific Coast Lock and Key reversed the door handle swing on an entry door lock for me and also supplied a spring for an antique lock box/internal door handle, both for free. I have been impressed with their customer service and highly recommend.

Very happy with A !. Good advice on "smart" lock and excellent job on installation. I guess I…read morecan't post without 85 characters. So I am happy happy happy happy

Professional and polite We needed 3-4 copies of ~12 keys,…read moreand no copies of about six mailbox keys. A-1 took our request and ran -- two employees made 47 copies in about 10 minutes. Not once did I detect a hint of exasperation with our kaleidoscopic request. They delivered the copies in an extremely organized fashion, making my task far easier than I was expecting. Highly recommended.

I called them for help with my car and the initial lady hung up on me and Every time I tried…read morecalling back I got sent to voicemail. When a guy finally answered he had nothing but attitude and told me if I was gonna be upset (about getting hung up on and ignored) that I should call someone else, and I so I did. Terrible service. Recommend J and L Pacific Lock and keys over this company to anybody in the Willamette Region, its like the owners don't care about having business, oh well they missed out on $.

Great service. Speedy reply. Didn't break or damage anything. The techs were super nice and showed…read moreup on time.

Quick, great, and honest work! Called at 8:30 and they were…read moreat my house in a half hour. Would highly recommend to anyone that needs locksmith work done.

Needed our door locks changed quickly. He responded to our request and did the work the same day!…read moreMade us exactly the number of keys we requested, on the spot and charged a fair price. All you could ask for...

I contacted Josh at Fort Knox NW during the state fair and discussed options for a new safe, Ended…read moreup buying a super nice safe from him. The delivery went great and the product is very superior to other brands. We had great communication during the purchase. I would highly recommend Fort Knox NW for your next purchase.

Verrrry pleased with these guys. They were quick,efficient and affordable. They moved my safe down…read morestairs when everyone else said it couldn't happen. They couldn't guarantee they could do it but were willing to look at it and were able to make it happen when the other place just said..not an option! Great guys and would highly recommend and use again!

These guys came and unlocked our car in record time. Months later, I needed a copy of my receipt…read morewhich was (to my understanding) not in their personal files anymore. They spent time locating the receipt from their bookkeeper. I am truly grateful. Good guys! Highly recommend them.

Thank you! Jeremy saved the day for my elderly Dad. Long story short - both his door locks were…read morescrewed up and we spent a long time trying to fix them until we thought of calling for help. Jeremy was so kind to my dad and fixed the problems right away!

Needed a simple key made that Home Depot messed up copying 3 times so I went to the local business…read moreand they did it in one shot! The guy was super friendly and it was very inexpensive! Made my small task quick and painless. They have lots of keys and safes in stock for purchase.

A great place with great service. I know the owners personally and they are wonderful trustworthy…read morepeople. They work hard and always service with a smile. They have helped many people with lock and safe needs and well as volunteer in the community. If you have any lock or safe needs, this is the place to come.

I have been using them for several years, always great work …read more Very knowledgeable on all locks !!

Jean and I are retired senior citizens in our 70's and we enjoy our summers along the beautiful…read moreOregon coast in our Tiffin Phaeton RV. This past evening we almost got locked out of our RV when the entry door lock malfunctione. So, this morning I drove over to Tom's lock & key and was at their shop when they opened at 9am. After explaining my situation they followed me back to Baypoint Landing, a 10 minute drive from their shop, and they carefully removed the inside access panel from my entry door to the RV and adjusted the connected mechanism so that the door works properly. They were courteous and polite and spent an hour on the repair and the total cost for the service call including the labor to adjust the entry lock was $245.50.