I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

Have been here for events and also went for dinner. First stop was the bar, so much fun and a great…read moreplace to people watch. The restaurant is impressive and the food is delicious. The staff is always superb and always friendly! I would recommend this place again and again.

This review is for the 'Top of the Hay at Hay-Adam's' which is a terrace located on the ninth…read morefloor. I attended a dinner at the Terrace which had great views of the White House and the surrounding Neighborhood. The food was great and the service was good although I had a hard time getting an Uber back out of that location.

From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

The food and atmosphere were fabulous. Our server was great and the whole staff at the hotel was…read morekind and very helpful.

You cannot expect anything less than five stars from the Jefferson. Went for drinks one night and…read morebreakfast a different day And of course it's a 10 on 10 overall. The drink menu reflected the Sakura season and I enjoyed my milkshake looking drink. Bartenders are friendly and attentive. The bar vibe is nice and cozy. The encorouterements were delicious...nuts, pickled veggies, olives...

We came to have dinner one night and had such an amazing time…read more Very beautiful inside and great service. We had one employee who really stood out to us. His name is Sam and he was so patient with us and took so many photos for us. We really had the best conversation with him. He gave us the history of the hotel as well as recommendations for other places around the city Whenever we needed anything he was right there and beyond accommodating. We will definitely be back and will make a point to ask for him next time. It's pretty rare now to get a server who is hard at work but also will stop and take the time to answer your questions and make genuine conversation.

Checked into the Hotel Washington and found it to be an awesome hotel while attending a conference…read moreat the JW Marriott. The room was very clean and the common areas of the hotel were very clean as well, especially since as busy as they were I found that to be nice. Each employee I encountered was very polite and courteous. I'd highly recommend staying here and will do so again when I'm back in Washington.

An absolutely incredible experience from the moment we arrived. The attention to detail and…read morecommitment to service is evident with every staff member you encounter. Karim at the front door started off the experience, all smiles and never let me open my own door. The hotel itself is immaculate, very beautifully decorated and very well located. The staff at Estuary absolutely stole the show though, we must say. We are a family of 4 and were celebrating my daughters 8th birthday trip. From the second we met Asia and Shawnae at the host stand we were made to feel like family! Their warmth, love for the children and willingness to do anything to make their stay enjoyable was so genuine and greatly appreciated! Asia in particular went above in beyond any way she possibly could. She spent time with us, offered suggestions, and left us feeling like we have family here at the Conrad. Cory and Will made great drinks, always smiled, always remembered us and for that we are thankful. At breakfast we had the team of Kevin and Sandra and they also were amazing. Very attentive, did anything they could to make the kids smile, the service was always on point. Crystal at the front desk came up to the room and decorated for our daughters birthday, brought her a gift bag and absolutely made her feel special on her special day! In totality, we came with no expectations and left with every one of them being exceeded! This Conrad is amazing, the best one we've stayed at and honestly a hotel is only as good as the people that make it what it is. The staff here is remarkable, they deserve the regnition and offer their genuine touch openly and willingly any time they can.

Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

Came for the Cherry Blossom Afternoon Tea to kick off my birthday with friends and I couldn't have…read morebeen happier with the experience! We all ordered the seasonal cherry blossom tea and it was such a good choice! This was my first time having afternoon tea in America vs. the UK so the food and desserts were hit or miss but there were a few that we enjoyed. Overall, the presentation was amazing and the service of course met every expectation. I'd recommend for a special occasion high tea experience!

This review is for the St. Regis Bar!…read more The space is intimate and cozy - dark red velvet curtains and dark wood, with a very luxe feel. We picked a cozy couch. They still had holiday decor up but it made the space feel extra cozy. Wow, these DC prices are no joke - and the St. Regis prices are astronomical. We met friends here for a happy hour, and our eyes bulged out of our heads at the drink prices. Cheapest cocktail is $25 Sparkling starting at $24 Wine $22-35+ I opted for a NA drink that was $14, that was delish. I like that they bring a little snack bowl out complimentary! We ordered fries as well which were delish - I loved the housemade ketchup. We didn't realize this, but at the St. Regis, they do a daily champagne sabering in the lobby EVERY DAY?! It's at 6pm here - don't miss it. Everyone around gathers, and then you get a complimentary flute of champagne! Our service was attentive and very professional. Very high priced, but how fun to enjoy the luxe atmosphere and complimentary elements!

We had the privilege of being invited to an event in DC and needed to stay walking distance to the…read moreWhite House due to clothes/shoes/weather/time. This hotel is an 8 min walk to the White House. We arrived late on a Sunday and they have valet parking ($70/night). You could park yourself in a lot right across the street for only $30 but who knew? The room was small with 1 king bed, desk, ottoman type "chair/stool" BUT! It met our needs. The bathroom was spacious and the water was hot. It had a closet for our coats and a hallway which we utilized for luggage. The free coffee was Godsend and the free breakfast 6am-10am was perfect! Cereal, breads, scrambled and hard boiled eggs, sausage patties, oatmeal, fruit, yogurt, waffles, juice and probably more. They had a lot of of options for even picky eaters. The buffet was clean and well stocked. When we came back from our event, we were harried to check out but the front desk staff was patience and gracious. We were able to sit in the nice lobby, with free wifi, and have a hot coffee. I highly recommend this hotel for its location, amenities and excellent customer service.

The location of this hotel is amazing. You're in walking distance of so many things. There's even a…read moreMcDonald's around the corner for a late night snack. The staff was super friendly and I was able to check in early when I arrived super early in the morning. I stayed here for about a week and had no issues. I love the variety of our breakfast options for all types of eaters. The beds were super comfy along with the pillows. I would totally stay here again.

The Mr and I recently spent four nights at the Hilton Garden Inn. The highlights for me were the…read morefabulous location (across the street from the McPherson Square Metro) and the excellent service. Shout out to ANTHONY, DONNIE, and STELLA for going above and beyond for me. I always send postcards to my grandkids, and they went out of their way to find stamps for me, so that I could mail them that day. Thank you for going above and beyond for me!!

A nice and clean hotel in a great location. This was a quick and pleasant stay!…read more Rooms are spacious and the bed was comfortable. Everything seems like it's been updated fairly recently which is nice. The lobby is bright and inviting and they have a cute bar area with lots of seating and a fireplace. Our stay came with drink tickets, so it was nice to sit at the bar and relax with a drink. This is in the heart of downtown so you can easily walk to all of the sights. The hotel offers valet parking, but for a much cheaper option you can book a nearby parking garage. Overall this is a solid option if you need somewhere to stay in downtown DC that won't break the bank, but is also nice and comfortable.

We can't say enough about how wonderful our stay was. The staff went out of their way to make sure…read morethat we had a wonderful anniversary. They surprised us twice with desserts, a room upgrade and impeccable service. We will definitely be back.

Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!