"I'm happy to do a service call but it's gotta wait because I've got people with working no air"…read more That's everything you need to know about John's ethics. I called him because my Lennox machine wasn't blowing cold air. Over the phone, he let me know that Lennox has an issue with evaporator coils and I likely have a leak. I have him come to my house less than 24 hours later and he takes a look at the unit. The unit went into protection mode due to a power surge. John told me over the phone that we would be looking at a major repair because I failed to mention the power surge, so he didn't know. But he looked at the unit and explained to me that a power surge will turn ACs into fan systems, and that all I have to do next time is wait an hour and turn the unit back on. No upsell, just 99 dollars for his time and expertise. I was prepare to spend thousands. At that point, I felt very comfortable with John's ethics. It's a good thing to have. I asked him to do a service on the machines (clean, etc, yearly maintenance) and he told me he was happy to. However, his priority was to get customers with no working AC up and running. I'm okay with that. It's a sign of good principles. Also, he told me he's proud of his install work. I know my machines will break again, and when they do I hope he'll be around to help.

Here is a factual timeline of my HVAC service experiences:…read more June 2, 2024: Hired Texas Air Care A/C & Heating for a non-functional HVAC. Paid $394.00. Invoice states "Replced t-stat and fuse. Found short at t-stat, repaired. T-stat old, christmas lights sound, and wire bent in wall to mount properly." An Emerson 1F78-144 thermostat was installed. June 3, 2024: Had Temperature Pro Katy-Cypress perform a system evaluation. July 5, 2024: AC experienced issues. Excel Air LLC replaced a dual run capacitor. July 11, 2024: AC stopped working again. Contacted Texas Air Care A/C & Heating. Paid an additional $228.95. Invoice states "Found small short in low volt wire under Cougs - Have spot on wire stripped back wire & re-connected. Con Vactor seems ok - monitor," and a fuse was replaced. December 27, 2024: The same HVAC issue recurred. Excel Air LLC was called. They replaced the Emerson 1F78-144 thermostat that Texas Air Care A/C & Heating had installed on June 2nd. The HVAC system has functioned since this thermostat replacement by Excel Air LLC.

June 24, 2026 ( 94 deg C)- Pro Attic came to my house and removed all my insulation, sealed all the…read moregaps , removed old ducts, installed new ducts, sealed all the gaps and finally blew in new insulation (r38). My house is a relatively small home (1500 sqft). Pro Attic (Amy ) helped me to get a very competetive quote; (Joe) helped me understand what are some of my issues and their solutions which aligned with my research. Then there was the installation crew who wrestled excellent (Stevan, Rolando, Johnny, William, Jose and Roberto). These guys were friendly, hard working, through - bottom line they did a quality job. At multiple phases of the job they stopped and allowed me to review the job. I am no expert but the guys would take the time to explain things to me. When I realized my garage was not going to be insulated the entire team went out of their way to get me more insulation to ensure the job is completed to my needs. I would highly recommend them for your home.

We called Pro Attic to check out our attic as we were having issues with high electricity bills!…read moreThey inspected and gave us a plan to remove and replace blown-in insulation. They replaced ductwork and attic fans along with sanitized and sealed the registers and light fixtures. They were efficient and completed the job in one day! They covered furniture and cleaned up after their work. We would highly recommend using Pro Attic!

North Houston, I-45 @ FM 1960. A/C had stopped cooling. Outside temp was high 80's. Called on…read moreMonday morning, 06/03/24. Mike (owner?) answered and said he would send out Stephan that afternoon at 2:00 p.m.. I left to take a return to the USPS on Red Oak but couldn't get away in time for the appointment. Stephan called as I was leaving the Post Office and he agreed to wait until I got home. Stephan quickly diagnosed the problem (failed capacitor) and had a replacement in hand. He explained the cost, which was more than fair. Stephan quickly installed the replacement and tested to insure it was working properly. He went inside and checked and adjusted the thermostat at no additional charge. High quality work at a more than fair price. I'll definitely use this provider in the future.

We made the mistake of calling this company to inspect an issue with our AC unit. After evaluating…read morethe system, they told us the condenser might be the problem, so we agreed to have it replaced. Unfortunately, the condenser was not the issue, yet we were still charged $600 for the replacement. They then informed us that they were unable to clear the line and claimed the entire AC system would need to be replaced at a cost of $20,000. This estimate did not include the ductwork or the copper piping inside the walls, which they said they were unable to access. My husband and I discussed the situation and felt that $20,000 was an excessive amount for replacing a single unit in a two-story home. When we decided not to move forward and said we wanted to get a second opinion, they lowered the price to $14,000. We couldn't help but feel that the pricing and recommendations may have been influenced by the assumption that we could afford to pay more. While we cannot speak to their intentions, that was certainly how the situation felt to us, particularly given the significant price reduction from $20,000 to $14,000 once we declined the work and said we wanted to seek another estimate. We decided to hold off, and we are extremely grateful that we did. Another HVAC company came out, properly assessed the system, and was able to clear the line. They told us that our existing unit has approximately another 8-10 years of life remaining, and they did not charge us anything for the service. Unfortunately, we were still left paying $600 to Mr. Reliable for a condenser that ultimately did not need to be replaced. This experience was extremely disappointing and left us feeling that we were being overcharged rather than given an honest assessment of what our system actually needed. We strongly recommend getting a second opinion before agreeing to any major HVAC replacement, especially when the proposed repair comes with a significant price tag.

Our AC abruptly stopped working in early Sept in Houston. Which means summer humidity and temps…read morewere still in full effect. Mike, the friendliest wizard tech, came EARLIER than expected and not only quickly fixed our AC, checked both units, and showed us how washing the coils helped the compressors run more efficiently. This is the BEST AC service we have ever received and Mike epitomizes the BEST of TEXAS! We are new and now loyal Courtesy AC evangelists bc of Mike, thank you!!

I have been working with this company for a very long time and I can't say enough about how happy I…read moream with their service. I have two units so when I've having an issue with one they always check the other no charge. They take the time to explain what's wrong and they give you options as to how to fix your problems. When I call they honestly know who I am and always come sooner than later. I've never had to wait more than 24 hours for any service. If you want quality service courtesy air is the way to go.

Grace is awesome. She has been servicing my AC unit for the past 6+ years and she never…read moredisappoints. Recently our AC unit went out during the hot summer and the indoor temperature rose to 95 degrees Fahrenheit with my dog not being able to handle the heat and humidity. The Cool Dude AC & Heating are one of the better HVAC companies in the area. They bill a reasonable price and Grace also gives tips, suggestions and recommendations on the phone if you have experience maintaining your AC/Furnace unit on your own to save time and money. I would recommend them.

This place is legit and has good competitive prices. My compressor went out and I called someone…read moreelse first and they quoted me $3000 so then I called Cool Dude and they quoted me $1650. I took the offer and that's exactly how much we paid. And they were able to do it on the day of the call.

Very professional and caring staff. Ron and Jason were great to deal with and their response time…read morewas less than 24 hours during a very hot July and after an area power surge. We have 100% confidence and trust in this company.

I believe we have now used Bill Anderson Air for almost 10 years. They are fair, honest and will…read morenever try to upsell you anything. They will fix the issue and always guarantee their work. We have them replace our units and the pricing is amazing. Their team is professional and always on time. I trust them to do a great job. BTW they have a new phone number 281-769-9999.

I was recommended by a friend who had service done by Clean Air Pro. Anastacio "Stacey" came highly…read morerecommended for his expertise of our air conditioning issue. We were impressed his quality of work, the fair pricing and quoted time to complete the project. We definitely recommend Clean Air Pro

i can breathe again! my estimator was Stacey and he did a great h job. He provided a thorough…read moresystem inspection and took the time to show my key areas of concern regarding my vents and future maintenance. He was on time a s were him team who came out. I appreciate same day service at no extra cost. On less than an hour after the estimate, the guys were in the scene. They left my home in the same clean condition the found it without my having to ask. The walk through was as thorough as the estimate. I love when I can recommend good companies and Clean Air Pro is one of those companies I'm definitely going to use again.

Andreas, is an excellent AC technician. I always feel confident when he is checking our AC units…read more Very helpful and always informative and pleasant. LK

Simple people with no interest in customer satisfaction, just doing the minimum possible for the…read moremaximum cost and falsifying paperwork. My thermostat cut off. The first tech said it was fixed. The second tech two days later found the float switch and line clogged, used lung power to clear it. No response from management.