HORRIBLE customer service and an unacceptable business practice. Customers should be aware that this business places a one-year expiration date on its gift cards, despite California law generally prohibiting expiration dates on gift cards. When I brought this issue to their attention, there was no effort to correct it, honor the gift card, or provide a satisfactory resolution. Instead of standing behind their customers, they chose to enforce a policy that appears to conflict with state law. They were extremely rude. Buyer beware : read the fine print before spending your money here. I expected far better customer service, accountability, and compliance with consumer protection laws. Based on my experience, I would not recommend this business This review would have NO stars. There are plenty other massage places around I should've looked into before purchasing here. read more

I decided to pay a VISIT to Temecula Rose Massage because I had SEVERE BACK PAIN. It was so severe that I could not STRAIGHTEN my BACK and I was a HUNCH BACK of TEMECULA for 2 whole days!... SONG of the DAY to play along to this YELP REVIEW: HERO by MARIAH CAREY... BECAUSE THANKS to CINDY: She was a HERO to my rescue. I did the SWEDISH MASSAGE with HOT STONES and I was 90% percent better... I still felt a bit SORE afterwards but, I was so grateful for her hard work and help. I was able to straighten my back and walk a bit more normally afterwards... I also felt more ENERGETIC. She massaged my whole body and really focused on my PAINFUL spot which was my lower back and tail bone. She also massaged my FACE and EARS. She got a lot of KNOTS out of my upper BACK and NECK... FYI: I am a thin and tall built so I felt everything even if it was on the gentle side. I've had Thai massages that were so rough that my bones felt like it might break afterwards. This is NOT a rough massage it's more of a gentle and deep tissue massage and it works for my body. SERVICE: A++++++++++++++++++++++++++++++++++ PARKING: PLENTY ROCK ON TEMECULA ROSE MASSAGE!!! I will definitely be back and I'll invite my mom to come too :) read more

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I want to start off by saying that I was one of the first patrons to visit this establishment and when they started they were good. I would call for appointments and confirm costs but my last visit was disappointing to say the least. I called and confirmed time and was not told about the price increase of $10 per service. I made an appt for 3 people and brought enough cash for service + 20% tip for a $50 service. Upon my arrival I paid for all 3 upfront. I asked for Option 1, 60 mins body and foot which is $50, and was told to get this other one i usually get (with $10 price increase) because they couldn't do the $50 one for 3 people at the same time. My sister and I were shown to our rooms where our masseuses started. My mum waited for 15 minutes for her masseuse to even show and start. My sisters masseuse started to walk on her back. She immediately told them no as she has back issues in which case she just pushed and pressed on her back, no real massage was done. We were very disappointed and let down. When leaving I handed all the cash I had left for tips and the lady started yelling and demanding $20 per person for tip. $20 on a $60 dollar massage is 33 % tip. It's safe to say we will not be coming back. read more

We went on a Sunday morning and it was not too busy. The 60 mins reflexology massage was very good, nothing spectacular. The massage room for two was private, but there was a gap between the wall to the ceiling so not completely audibly private. The place seemed clean and the therapists were friendly. The cost was very reasonable and they do charge $1 if paying by card. The only thing I did not like was the therapist had to answer a few phone calls during the service. She kept them quiet and brief though. Otherwise, based on the value and quality, I would recommend this place. read more

The foot massage is awesome! Highly recommend! They first soak your feet, massage your scalp and it is soooo relaxing!

I've been here twice and had very different experiences. The massages themselves are excellent and the prices are reasonable, plus they accept card payments which is convenient. There is a small charge to use your card though. The atmosphere leaves a lot to be desired. The walls don't go all the way up, so you hear everything from check-ins to phone calls, and people in other rooms. During my first visit, the lady's phone went off several times, and at one point a man walked in to hand her a phone, which she answered and used to book an appointment while I was still on the table face down with my legs all out in the open. Definitely not relaxing and really inappropriate. On my second visit, I went right before closing and was the only client there. That time, the environment was quiet and peaceful, and overall much better. If you're looking for a spa-like, relaxing escape, this probably isn't the place. But if you want a solid, reasonably priced massage, it gets the job done. I'll probably be back, but my first visit was kind of crazy. read more

So I have mixed feelings. My masseuse, the owner/manager, I believe, gave me a wonderful chair massage. She def had power. She didn't hit any spots I was looking to make ache less, but her effort and strength were admirable. I will for sure definitely come again. Now for my mixed feelings. My husband got a female masseuse that could not do it hard enough, and the worst part was that she was texting while massaging. My husband was pissed. I heard him from inside my room telling his masseuse that if she's going to text, then she had better finish texting and then start the massage. That's very unprofessional, and my husband is not a shit taker kind of person. Hopefully, next time, my husband gets my masseuse! read more

Caress gave me extremely relaxing massage when I was more tense than I even realized . Soft but firm hands

The receptionist was extremely rude and bold. Both me and my husband had a great experience with our massage therapist but when we paid the $180 bill for 90 min I tipped $32 which was 18% . The receptionist laughed and said how about at least $20 a piece . I said what? I just tipped 18% that's not good enough for you . She then said our customers tip 30% and I said I highly doubt that and even if that's true a tip is a gesture of appreciation. No employee should tell any customer the tip is not enough . Then she tried to brush me off by saying ok ok ok a bunch. I said just so you know it's extremely rude of u to demand a tip amount. Never again !!!! Hope the owner explains to her she could be costing them business demanding 30% read more

Affordable, professional and very good massage. I Try to go once a week, very relaxing.

I didn't care much for this place, but it might be for you. First of all, this is one of those massage places where they walk on your back. I'm not a fan of that, and I didn't know before I got there, but if that's your thing maybe you'll like it. However, they seem to be inconsistent with it; I went for a couple's massage with my wife, and I received a walk on my back while she didn't. Secondly, their pressure was pretty hard. I personally like massages that are so relaxing I may fall asleep. You don't get that here. Here, they will work to get out all the kinks and tightness in your muscles. It can be borderline painful, so keep that in mind. Again, it's not my thing, but it might be yours. Lastly, they focused a majority of their time on my back and shoulders. I know this is typically what gets focused on the most, but I feel like that was a focus for almost 75% of the hour, which is huge. It meant there was little time left for any other areas. Their technique was also a bit repetitive; our masseuses kept doing the same motions over and over, to the point where I wanted them to just hurry up and move to the next thing. The walls don't reach the ceiling so you can hear the other rooms very clearly, which I didn't really like. All in all, I'd personally not go back, but this place will be a great choice for some. read more

One of the best massages I've gotten. I have really bad neck pain on my right side that hits me hard once a month, it's been like this for years. It gets really bad sometimes to where the pain doesn't let me sleep or focus on work or it's really hard to drive and I have a long commute daily to work. The massage I received today, was focused in my neck as I instructed, I got the 90mins because the prices here are honestly so good compared to other places I've been to. And I requested a guy because I need the extra pressure - I didn't get his name but he knew how to locate every knot I had in my neck and undid ALL of them. I was actually amazing. Usually it takes me days of massages to undo them all, but he did it in the first 20 mins, all my neck pack was gone!!!! I was so amazed. Better than a Chiro tbh! tysm!!! 1000% coming back! I will suggest this place to my family and friends in the area, so worth it. read more

Temecula Rose Massage - Massage room - Massage Therapy Near Me - Temecula, California

I received a horrible massage from one of the ladies there. I did not want to give a tip, but I'm not a horrible person. I have some knots around my neck so wanted to see if they could help me, but she absolutely made it 1000% worse. I've been in so much pain ever since. The first 3 nights after the massage I couldn't sleep at all and I couldn't drive either because I couldn't rotate my neck. It's been a week now and still feeling sore. BEWARE! DO NOT GO HERE!!! read more

Great massage. I came in with upper back pain from all the tension and my masseuse gave me a firm massage which was painful and I was sore the next day, but this is exactly what I needed to break up some of the muscle that was so tight. Great massage, kinda weird because you have to pay up front? read more

Just had a 90 minute massage with Cyndi. Honestly,the best massage I've had in years. I wasn't sure when I first arrived at this place of business but I'm glad I gave it a try. The first half of the massage was pretty intense for me but it felt like a necessary evil. I'm glad I stuck with it because that intensity really loosened me up and made the rest of the experience really relaxing. I never fall asleep during massages but I nearly did during this one. She seemed to find all of my areas of tension and was able to focus on them pretty intensely without causing me pain. Overall left feeling super relaxed and happy I gave this place a try. read more

Reading through some of the other "comments" I wanted to jump in cause this place is not your "typical" massage where you spend $100 to have someone spray some lavender in the air and move your skin around for an hour. I've been coming here for 2 years. I started when I had a pinched nerve on my shoulder. I've only ever had Andy give me a massage. I do the same package every time. Coming here is intense. I leave sweating and sore but man oh man do I feel amazing in the following days. I love that I don't have to tell Andy anything. I lay down and I am amazed how he immediately is able to target my trouble areas (hips and shoulders). Is this relaxing? No. Does it hurt? Yes. Will you find your arm/shoulder/leg is feeling better a couple of days later? Yes. Will you feel like you've wasted $100s on "fancy" massages? I did. Since coming here, I've never gone back to message green, simply kneaded, or message envy. This is a talented family business that is different than what you're used to but they are very good at what they do. read more

Temecula Rose Massage is pure relaxation! The staff is kind, the atmosphere is calming, and the massages are amazing. I left feeling completely refreshed and stress-free. Highly recommend for anyone needing a reset! read more

The massage is great and if you haven't had the body scrub yet, I recommend it. Very invigorating.

Okay so if you work a lot, are active and need a massage this is intended to really get the knots out, a d release tension, this is the massage to go to. This isn't the American massages just to feel good, this is that Asian massage to really hear your body towards healing and recovery if you are active and also have soreness. For me I am used to massages and I need ones I can actually FEEL, or ones that go deep enough, and this did it. I would say if you want a more relaxed one, or are not use to getting massages a lot, definitely communicate you want it soft or softer, or let them know you do not want too much pressure. But I got the pressure I was looking for to help get these knots and tense areas on my back and legs out. I would say the neck was little harder for me, but it felt a lot was released. Anyways. Glad I went and feel a lot better from all the deep tension and soreness that needed to get messaged out. Definitely recommend if you want a massage that's going to help roll all those hard spots out. read more

The price and quality of massage cannot be beat. This is not a spa type environment but if you like therapeutic massages then this is a gray place. read more

My husband treated me for a Valentine's Day massage. What was supposed to have been 60 min reflexology and 20 mins chair. I came in for my appointment and the guy at reception changed it to a full body. He took me to a "room" which was complete open ceilings. I thought I was waiting for someone, but it ended up being him. He dry rubbed my back on top of the blanket for a solid 10+ mins, realizing, he just went straight from the front and didn't even wash his hands. I could hear what was going on in another room which was unsettling on top of it. He gave me a such a weird, aggressive massage. I can handle deep tissue! But that wasn't even that, it was like he was scrubbing dishes and wiping a table. Half way through, I hear someone cooking food in the microwave because then that's all I could smell. At the end, whatever oil he used and wet towel he used to "clean" off, again, it was like he was cleaning a table. Through the towel across from my back to my feet.. the whole experience was so unrelaxing. My poor husband was so disappointed. I can never go back. read more

I'm seriously confused at what happened to me tonight... First I came in because I've been struggling with terrible headaches, I usually goto relax zone and get a decent massage but this was down the street from my house and I didn't think id leave in way more pain. The man was so insanely rough that I'm literally in so much pain you can't even touch my neck without it hurting. My shoulders feel like they are on fire. During my "head" massage he literally karate chopped my head I'm not even kidding. I was literally thinking to myself WTF is going on. He also pulled my hair twice, and I don't mean on accident like a legit move in his massage. The pressure point he was doing have my skull sore. I'm not sure this could be a legal massage place but I wish I knew a more legit place to leave a complaint. I'm in serious pain after leaving this establishment I don't recommend you coming unless you want to send an enemy here. I've been getting massages for years never in my life have I paid to be put in more pain. Please do not come here I regret it so bad laying here in so much pain I can't sleep. I wanted to add my experience on day two. My head is so tender that I couldn't even apply pressure to wash my hair in the shower today. It hurts to even touch my neck or lay down. Honestly so painful? read more

I've been wanting a massage for awhile now and I'm glad I found this place. I got the combo full body massage with Andy and he didn't disappoint. I didn't expect that there would be hot stones included which I enjoy! He took his time and didn't rush. He removed all the knots and pains. I never got the other lady's name but she, was helpful and friendly as well. I will definitely be back! read more

Temecula Rose Massage - Card with business info on back - Massage Therapy Near Me - Temecula, California

Andy gives a perfect massage! I have enormous tension in my body from arthritis. He knows how to work out all problem areas to relive the pain. read more

Stopped by this place during a recent trip to Temecula. The massages were good and for the price I paid definitely worth it. The location and design of local I feel can be a bit better. There is still noise you can hear from other people in other rooms and the lobby area is really bright which I normally do not see in massage parlors. I would still recommend this place but make sure you do not come with real high expectations of say a pricier option because this is pretty much a "fast" massage place. The massage itself was good, at times they were not as even on both side as I have come to expect. read more

I've frequented this place for a while now. I live close by so convenience is awesome. This is not a spa. This is a rally good value massage place. Honest and hardworking people here. They are super efficiency and super sweet. And you can't beat the price. read more

I was in need of a foot massage, and found this spot on Yelp. The place was small, but clean. Most foot massages are done in a huge room, but the ones here are actually sectioned off. I got the 60 minute foot massage for $25, but I should've opted for a 90 minute massage. My masseuse was great and knew exactly where to work out my knots. I went with a few other people for the massage, and everyone said their massages were great. I will definitely stop by here again the next time I'm in Temecula. read more

It was my first time here. I called ahead to make an appointment. "Cindy" was my therapist. I was warmly greeted when I entered and they made me feel welcomed. A few interesting things happened during my massage. First, the good. This woman does amazing acrobatic techniques such as climbing on top of the table and massaging you with her feet! This consists of also massaging your butt using her knees to press down (she is essentially kneeling on top of your glutes, while her hands are working on your shoulders). This felt so amazing! Don't be shy, my friends! This is how they massage you at these Asian places. The room was nice and clean, dim, and there was pleasant music that was softly playing. The linens smelled fresh and clean. Their prices are very reasonable compared to others in the vicinity. Now the bad: The room was terribly cold, and it was noisy! The "rooms" are basically just cubicles, so you can hear every time someone walks through the front door, sneezes, grunts, farts, etc. I've been to many massage places and this was the noisiest environment I've experienced. You hear everything. Another thing; while Cindy had good technique, she was uneven on my body. For example, she spent considerably more time working on my back than when I was laying face up, and some parts of the body were done rather quickly while others she spent more time. I also experienced unevenness in the pressure she was using. At times, she would go from a comfortable hard and firm (which I like) to bone-crushing hard! I had to tell her twice to please ease up because I was hurting. After seeing that she kept doing it despite my requests, I just gave up and bore with it. Aside from the excellent butt massage and friendly staff, there's not much else here that's motivating me to return. read more

The place is comfortable and clean.Andy and Cindy are amazing . after my first session I started to get massages every month they are so nice and good I will give them 10 stars if I could . read more

Pay before service. Huhh. Never Had this before. Tell them which part of your body that needed work? ehhh! they dont care. They will drag the time on an "elbow roll" on the back. Then there is the lady that will walk on your back all the way on to your calves and don't even ask you how much pressure she suppose to put. And of course it's Fckng! hurts. Then I told her that it hurts, she just fucking smile and a little giggle! What a f.u.c.k.i.n.g unprofessional! DO NOT WASTE YOUR TIME AND MONEY. DONT COME HERE. AND THEY WILL ASK YOU FOR A TIP! I always give tip ONLY if you deserve it! I AM NOT COMING BACK HERE AGAIN EVER! And If someone ask me where to go for a massage! I will tell them ANYWHERE EXCEPT with THIS S.H.I.T. HOLE! read more

Massage was horrible. I felt violated. The lady literally sat on my back. Don't go there it will be waste of time and money.

There was really no massaging involved. More like pressing down on your back, fast circular motions with their forearm and pinching. If you're looking to be shaken roughly to wake up, or to be more stressed/tense, this is the place. My husband and I had the worst massages. read more

I don't care what anyone says about this place. Everyone who works here is so nice. Andy gives THE best massage! He gets all my knots! I prefer a harder touch but he will adjusts to more sensitive areas. Like anyone else, he's human and not a mind reader. If you don't tell him he doesn't know. Anyways, I love this place and highly recommend it. Prices are fair too! read more

This was the worst massage ever! I am actually bruised. I bought an hour and a half which they have YOU pay AHEAD OF TIME so if you walk out, THEY still get paid. The guy who gave me a massage had NO idea what he was doing. I do not think he is a licensed massage therapist and intend to check. He was so rough, I still have red marks on my neck and the massage ended 5 hours ago. Consider yourself warned. It is a day later and my body is in MAJOR pain. I cannot believe I paid for the privilege of being in this kind of pain. Guys, do yourself a favor and go see someone who really cares about you and your body health. read more

First time here and it was AWESOME. I woke up with my back killing me and knowing I needed to get in somewhere quick...but I had a client call at 11am, so I needed someone that could see me early. Called around to quite a few different places and most don't open until 11am OR they are more expensive than what I was looking for. I called Temecula Rose Massage: they could see me at 10:15 for a 30 minute full body massage (which was only $25!)...SOLD! Upon arrival, they asked that I pay first - in my rush I only had my card and no cash so be warned that you will pay a $1 fee for using your card. They told me I could write the tip in after the massage. Walked in, since it was still a little early, I was the only person there so it was quiet, which was nice. You do get a semi-private room which is also nice, but open ceiling so you will hear other noises. I brought my headphones just in case, but didn't need to use them. Soft music was playing and the sheets/towels smelled and looked clean. My masseuse came in; she spoke quietly and asked if I wanted soft or hard pressure (I chose hard), and she was AWESOME. Super firm pressure and worked on my back for the majority of the 30 minutes which is exactly what I needed. I also got a nice surprise of a hot stone massage at the end!! I have to say that it felt like it was way longer than 30 minutes, she was so good. One thing to note is that although it is a 30 minute "full body" massage, it's not really. Like I said, about 20 minutes was on my back, and the last 10 was split between the stones, my arms, and then she just kind of rubbed the backs of my legs for a minute each. So it's not truly a full body massage like you would typically get, but 1,000% worth the $25+tip for an awesome 30 minute massage. I will definitely go back and get a longer session. My masseuse's name was Sydney/Cindy (I was in a massage fog when I asked and didn't ask her to repeat it lol). Left her a $7 tip, and I highly recommend requesting her! PROS: Great prices Early hours Walk-ins accepted Semi-private rooms Friendly staff Great massage Hot stones Clean CONS: $1 surcharge for card use Cold read more

Ended up going here because the place I usually go to wasn't open. Glad I did. I was driving to Murrieta and paying $50 an hour for mixed body massage. I paid $40 here and got hot stone treatment and a great massage. Fast and professional service!! I highly recommend. read more

Awesome! We were visiting from out of town and after a day of wine tasting we were trying to book massages and couldn't find anything so we tried this as they accept walk ins. It's an economical basic foot massage parlor with talented and experienced masseuse. I was surprised... don't let the strip mall fool you! Support local business. read more

Temecula Rose Massage - We were a party of 3 walk ins and they took us right away and they knew what they were doing, it was great! - Massage Therapy Near Me - Temecula, California

Cindy is just wonderful!! Thank you for a very relaxing and healing massage. I have really become a regular here. I always come out feeling completely rejuvenated! read more

I came here after hurting myself at the gym and knowing the chiro wasn't open on a Sunday. I ordered a full body massage since it was only $40 for 60 mins. He did a fantastic job especially after I pointed out that I had some lower back pain and he worked Really hard on the knots. I left expecting bruises, but I went in knowing I wanted him to work on my lower back so all is well. They took great care of me and the setting is very tranquil. KEEP IN MIND: Good etiquette in a massage parlor is to use a very low voice or even whisper. I had a family come in during the end of my massage and they were excited to be there but were a little rude and loud. My masseuse even "shhd" them while doing my massage haha. read more

My combination massage with Andy was amazing. I have a lot of back and neck problems and that was the main focus. Also they utilized the entire hour which I was happy with. Extremely pleased with my service. read more