Fast, fair, and fixed it right Brought in my iPhone with a…read moreshattered screen. They quoted 45-50 minutes and had it done in 30. Price was lower than the Apple Store and other shops I called. Screen works perfectly, and they even installed a glass protector for free. Friendly service and a 90-day warranty. Highly recommend !

Clay is open, dependable and does a good job of communicating…read more The fix for our phone was explained and a price quoted. Happy with the service and no problems with pricing. Megatronic is a small local business. it is important that we support local business, this is one that is worthy of our support.

I am writing to express my appreciation for the very personal attention I received on March 26,…read more2025 in your Tsawwassen Mills location. My problem with the top-up for my Talk and Text 100 Plan was resolved quickly and efficiently by your agent, Shagun. He was welcoming and patient in listening to my concerns, answering my questions and making me feel valued and respected. His professional manner speaks clearly of his character and reflects the priority Telus places on customer service. As an 80-year-old, the rare courtesy and consideration I received, lowered my anxiety and lifted my spirits. He "made my day"! Darlene Harris.

Just wanted to say a big shout out to Owen at the T Mills location. Friendly great service…read more Assisted me with all my phone needs and went above and beyond what was needed. Thank you - Chris

Jason and the rest of the staff were very helpful, fast, and courteous. I needed an old Iphone…read moreactivated and they did it while I waited FOR FREE! So I promised a good review. Have used this service now for over 2 years and highly recommend!

Went to this location to do a hardware upgrade and transfer over an account from telus to rogers…read more Started with porting over the account from telus to rogers. Their staff member "Wes" kept making mistakes (lying to us), first he told us the credit we would receive wound bring the overall price to $80. Then when it came time to pay the visa machine asked for $380. He then said he had to call rogers. He called rogers and then said he made a mistake. Fair enough, we left and went to Apple. They gave us the correct credit and we purchased the phone for $80. Went back to best buy to check their price on the hardware upgrade for our other line. WES tells me it's $179.99 and shows it to me on paper. I tell him I'll be right back because I need the company card as its a business account. I come back 5 minutes later and he tells me the price is $229.99 now, and because I bought the other phone from apple I should leave and just go back to apple. (His words). I asked to speak to his manager. Turns out she was standing next to him the entire time. Her name is "Vivian". She was actually less helpful than expected as she just kept repeating "the phone is $229.99". When I asked her why her staff member quoted me $179.99 minutes ago, she said that it was because he was quoting for a different account type. When I asked why they quoted me for the personal account price when they knew it was a business account. (Had been mentioned several times, and they had confirmed they knew that it was a business account. In summary, I would make sure that if you do have to go to this location make sure you don't get stuck with either Vivian or Wes helping you, as they are not trustworthy.

Always a great experience. I have bought my last three iPhones from here on the day of release or…read morenear. Always the best experience. Vivian and company are uber informative and helpful. They are amazing in dealing with my service provider and have scored me a service plan that rocks every time. Also have a good a great supply of accessories such as cases. It beats having to stand in line at the Apple Store.

Phones purchased : Samsung S25 & iPhone 16 Pro Max…read more Being a consumer nowadays can be challenging! With prices going only higher everywhere it is certainly a great experience when you not only get a great deal but also with outstanding & friendly customer service! Patrick helped us select our phones, showed us the various plans in details and even helped with setting up the new phones! Since one of our phone is quite beaten up and unable to transfer datas to the new phone, the staffs chipped in to help so that we can complete the transfer! While Patrick was helping me with my new phone. Thats what we call "Team Work"!! I highly recommend TBooth when you are shopping for your next mobile phone and or accessories!

Came here for some phone accessories…read more Staff were very friendly and helpful. Even let me open some phone cases to take a look and test fit on my phone. Prices in line / slightly lower than similar phone places in the mall. Selection is also somewhat better than other places in the mall.

=== 1. VERDICT/VALUE If you have a need for Koodo service,…read morethis is a good place to go: - Lots of parking in the Richmond Centre lot. - Good service. - Telus retail service next door. - In-store specials (not seen on the website) often cheaper. === 2. PRODUCTS As of 2022, with Telus/Bell having the best cellular speed and coverage across Canada, they and their flanker/discount brands Koodo and Virgin Mobile respectively) are worth your consideration. Reasons to consider Koodo? - Cheaper than Telus - 4G LTE speed of Koodo is 100Mbps or 200Mbps; faster in reality than the base 5G service in Metro Vancouver (but not the 5G+ service). - Month-to-month service: no contract. Reasons to stick with Telus? - Constant connectivity to cell towers (I get drop-outs occasionally with Koodo which forces one to wait to get Internet access). - You need greater amounts of monthly data. - You want to get access to phone-based customer service (it's a pain with Koodo). As mentioned, the in-store specials (written on a whiteboard facing inward into the booth) are often cheaper/better than anything on the corporate website. === 3. SERVICE The staff here seem to always be younger personnel, male and female, offering service in English, Cantonese, and Mandarin. It's always been professional and reasonably quick, yet I've never felt rushed. I've never had to wait more than 5 minutes for service even when other patrons are being served. The only disadvantage may be for any patrons who are looking for a place to sit while waiting or being served; you'll be standing the whole time.

A few weeks ago, my usually perfectly running laptop suddenly crashed and refused to boot up. I was…read moreespecially upset because I hadn't backed up any of my important data since July. As a longtime Geek Squad member, I was used to relying on them to fix my laptop and at least retrieve my files -- so I was shocked when I was told they wouldn't even look at it because it was "too old" (purchased in 2020!) for their technicians to bother with. Desperate, we contacted OnSite Geeks and spoke with Sam, the owner. Over the phone, he immediately reassured me -- not only would he do everything possible to get the laptop running, but he was confident he could recover my data. Because I live quite a distance from their shop, Sam even arranged for a technician to meet us at a mutually convenient location. Incredible service! Within a week, my laptop was fully repaired, running perfectly, and every bit of my data was restored. The price was very reasonable--and most notably it was the price quoted--not sudden fees added. And remarkably, Sam personally delivered the laptop back to me at the same meeting point, saving me the extra driving time once again. I truly cannot recommend OnSite Geeks enough. Honest communication, professional, reliable, and willing to go the extra mile -- literally! LysaD

My iMac needed a hinge repair and was very dusty. The OnSite Geeks tech picked it up and took it…read moreaway for servicing and then brought it back. The repair was affordable and my computer is working great now. The only problem was that it took a while to get my computer back - about 3 weeks. The delay wasn't their fault though. It took a long time for 2 parts to come from China due to the Golden Week holiday in that country. I would definitely call them again.

I just walked into easycell to buy the new LG G3, I wanted to see the available colours so I can…read moredecide on whether I like the gold colour. The clerk just told me they cannot show me because boxes are sealed, and walked away. I have never posted a review for any establishment before, "great attitude " from sales clerk, which explains the empty store in a busy mall.

Glad I had a good experience here considering the other reviews, given the other reviews are old…read more I got a dual sim S8. Had to make a 3 trips cause it wasn't in stock and when I picked it up. Then they forgot to include the North American plug adapter. Which is the only reason I didn't leave 5 stars. But the best part of the purchase was the great service I got after. The girl at the store helped me set it up and throughout the next few days there were some glitches that had to do with the APN settings. She was super prompt in replies and friendly throughout. Such a relief to know there's support not just during but after the purchase.