What was a highly respected and high quality locally owned service has unfortunately gone down hill…read moresince being purchased by east link. Numerous outages. Very slow and challenging to coordinate customer serve. I have cancelled my service but need to keep my email. In order to keep my email they insist that i pay for full services.

no explanation 24 hours no service. when I call they tell me within the hour service will be back…read moreup. they offered me a days worth of credit. brutal communication with their customers. if they were just honest and let me know what really is going on I might be forgiving. they've lost me to Telus at this point.

WiBand Communications is a boutique Enterprise Internet Service Provider working with clients to…read moreprovide them the most effective networks to run their businesses. Excellent customer service and creative solutions to provide them maximum value for their budgets.

From the owner: Our business specializes in business Internet service.read more

I recently visited Vancouver with family and wanted to avoid the hassle and potential high costs…read morewith international plan with ATT so I decided to look into renting portable WIFI hotspots. Since I am a techie myself I researched many different companies offering this service. I ended up with WIFICube because it was the easiest to deal with in terms of being able to pick up and drop off directly at the Vancouver airport with a kiosk versus dealing with paying for shipping and waiting for the device to arrive at our residence prior to the trip and then mailing it back after the trip. The whole process was pretty painless, except for this. I purchased the Canada PLUS plan for unlimited data for 6 days. When I got the hotspot device from the airport, I noticed that it shows 10GB limit and was on ROGERS network. I figured maybe the limit is a soft limit, and once we have reached the 10GB it might throttle our speed down to a slower speed or something. I read the disclosure about data limits and no where did it indicate a CAP or limit for data usage, but 4 days into my trip we had hit 10GB/10GB and that's where the problem hit. The connection stopped working altogether. The hotspot itself still on and working, our devices still connect to it via WIFI, but the Internet connection from the hotspot to ROGERS stopped completely. I finally drove by a Starbucks so that I can email the WIFICube support about the problem. Never got a reply while we were still in Vancouver. That was a week ago, still not a peep from the company about my question to them why it was NOT UNLIMITED as advertised. Hence this bad review ... if you don't expect to hit the 10GB limit with the Unlimited Plan, it will be fine for you, but otherwise, prepare for the worst. Very disappointed about their false advertising.

Purchased a Canada Plus plan and stopped working this morning…read more Emailed them 1 hour ago and still no reply. Can't really call them because I have no phone service here in Vancouver. I'll change the rating if they reply back and solve the problem. ------- Update: DAVID was able to come all the way to DT and help to reset the device! I really appreciate the help. I would suggest you guys to have some kind of instant message platform for customer service. Customers would get a much faster support. Thanks to David again!

Reliable high speed Internet Services at about 30%~40% off compare to Shaw Cable's regular monthly…read morefee.

From the owner: Affordable Home Internet Service for Everyone! Alldaytalk…read moreCable Internet service (Affordable + Quality) Our cable network is directly connected to Netflix and Google which allows our customers get super fast video streaming and internet browsing speed. All of our Internet Service Plans include unlimited data, you don't need to worry about data overage.

Tarun at tsawwassen Open Connection was so helpful in explaining current COVID deals, compared to…read moremy old plan, and now saving 50$ a month on my family plan, while getting new phone. Tarun was very patient for this gen X mom. I really appreciated him setting up the new phone / backing up without any complications. Tarun was very professional, personable and laughed at all my Mom jokes. Lol. Store was safe and clean for social distancing. Thank you!!

This was not a good experience. It was a very long appointment we did not get a proper transfer of…read moremy phone data or information. I was charged $150 extra for the service and did not receive it. I was told I'd receive a follow up call because of email problems and did not receive it either from open connection or Telus. Overall a very unsatisfactory experience.

I am writing to express my appreciation for the very personal attention I received on March 26,…read more2025 in your Tsawwassen Mills location. My problem with the top-up for my Talk and Text 100 Plan was resolved quickly and efficiently by your agent, Shagun. He was welcoming and patient in listening to my concerns, answering my questions and making me feel valued and respected. His professional manner speaks clearly of his character and reflects the priority Telus places on customer service. As an 80-year-old, the rare courtesy and consideration I received, lowered my anxiety and lifted my spirits. He "made my day"! Darlene Harris.

Just wanted to say a big shout out to Owen at the T Mills location. Friendly great service…read more Assisted me with all my phone needs and went above and beyond what was needed. Thank you - Chris

Visited sea to sky on a rainy day and to be honest, it really added to the beautiness of the…read moresurrounding nature. We got a cable car all to ourselves and was able to really take in all the views. Once you're at the top, you can walk around and explore. There was a restaurant and souvenir shop up top, and a beautiful bridge that you can take pictures at!

Been here a handful of times and it's just something that you must see. Add it to your itinerary!…read moreIt's just breathtaking, when you're at the top overlooking the surroundings, the mountains, the trees, just the entire landscape. The hike up was brutal but if you're not up for it just take the gondola ride up!

I just began hosting a web site with Island Hosting in Victoria, BC. The staff I have had the…read morepleasure interacting with on the phone have provided such outstanding service. Their professional manner, patience and plethora of knowledge has been beyond helpful. Really pleased to have been referred to this company. Lorraine

From the owner: cPanel Web Hosting, Web Design, VPS Solutions, SSL Certificates, Domain Registrationsread more

I was attracted to this provider due to their competitive rates. Setting up the account was a bit…read moreawkward due to a number of communications problems with staff and a couple of mix-ups. Once the the connection was established however, I found that the service was excellent. Customer support was very good. I'm very pleased with this internet provider and would recommend it to others.

This place sucks! They send you no bills and then you get disconnected. How hard is it to email the…read moreperson a bill? Also the customer sign in on their website is the pits. Recently I gave them my new credit card number and they disconnected my internet again. Just tons of bogus hassle.