They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

San Diego Broadband seems to be one of those local companies really trying to do right by their…read morecommunity. I've seen how committed the team is to helping people stay connected, especially in areas where other providers fall short. It's clear they care about service and take customer concerns seriously. That kind of effort deserves recognition. Cheers to the folks behind the scenes making it happen.

Outstanding reliability and customer service. They provide solid internet for a great price. Very…read morehappy with San Diego Broadband!

I wish Google Fiber was available for single family homes. I used Webpass in our condo and it was…read morethe best internet provider I've used in SD and at a great price point. I now have to live with another provider and while service has so far been good, it's almost double what I was paying.

GFiber sucks. It's constantly under maintenance. Seems like every day I have an email about a…read moreknown issue that is being addressed. Also, don't pay for the year up front. If you have to move, they don't pause your service. I'm paying for service that I'm not getting...

You can tell what their wesk link is;The service techs do not walk into your place with lots of…read moreelectrical tools;just a modem.

I had Telnor for 12 years in La Salina.For the most part, it worked okay. The biggest problem I had…read morewith the company had to do with their customer service, when something went wrong. Ostensibly, one can interact with customer service online or by telephone. I speak Spanish relatively well, but could never conduct business with Telnor except face-to-face at their office. Typically, this takes one half day at the office, plus any travel time involved. My experience is not unique, but common to all my neighbors.

I had a great experience working with Rich from Wyyerd Internet. He provided outstanding customer…read moreservice from start to finish. He was professional, knowledgeable, and took the time to clearly explain everything, making the whole process smooth and stress-free. What really stood out was his responsiveness and willingness to go the extra mile to make sure everything was set up correctly and working perfectly. It's not often you come across someone who genuinely cares about the customer experience, but Rich absolutely does. Highly recommend working with him if you have the chance.

I was happy to get my internet service from a local small company that wasnt Cox or ATT, but…read moreunfortunately had a very bad experience with this company. Their salesman, Christian, came to my home to offer their internet services and I told him i currently pay $50.00 for 300 mbps with cox, and if they could at least match that, then i'd switch to them. He called me a month after letting me know they had a plan for $35.00 dollars for 300mbps, so I agreed to set up an installation. Today the installer, Miguel (he did a great job), came and drilled a hole in the wall, set everything up, and when it came time to the speed test, I was only getting 150 mbps, half of what I discussed with the salesman. The installer called the supervisor, and the supervisor told him that the plan i got was indeed only for 150 mbps. So I call Christian and let him know what the installer and the supervisor are saying and trying to figure out what we can do to honor the service he offered me, and he tells me, that he thought it was for 300 mbps, but i guess not, and if i dont want it, to just tell the service technician to uninstall. I didn't ask anyone for this deal, I had it offered to me. And now the installation technician has done his job, my home has a new hole in it, and I've cancelled my old internet service. The solution they give me is to just tell the technician to take their modem and router back because I dont want the services anymore. Terrible experience, i feel like i was bait and switch'd and hopefully I would just accept what they were giving me. Do not recommend.

Excelente servicio el que prestan a las comunidad. Respuesta inmediata. 100% recomendadosread more

From the owner: Servicio de Internet alto velocidad, nueva tecnología, Wireless, Simetrico, Ilimitado…read more Tijuana y alrededores más lejanos. Llegamos donde otros proveedores no pueden llegar

Could not be happier with my service with Alex and Fred. First time using Western Broadband and I…read moream up and running quickly! They were friendly , professional and helpful! Highly recommend!

Fred is amazing! My parents had never had the internet. I needed a connection to work when I stay…read morewith them. Fred came out, assessed the site for signal strength from his tower and quickly got us up and running just a few days after Christmas. The connection works beautifully and we couldn't be happier. Major kudos to Fred and his team at Western Broadband. Would give 10 stars if it was available.