i don't usually give reviews but this time i make a exception my sister told about this place ,i…read morethink they are affiliated with small engine repair business there waiting time is not accurate,yes one staff members says one thing the other says another they dont open on weekends wish is busy most of the time and they lak on communication, i would think twice before dropping your lawnmower here bad karma

I've used them twice now for the repair/annual tuneup of my mower. They were easy to deal with,…read morepleasant, professional, and their prices were comparable to other mower repair places. I would recommend them to my friends and neighbors.

Always professional and very reasonable. He does great work. He's always available so it makes it…read morevery convenient to do business with him.

I took a polesaw to this guy, he didn't really seem enthusiastic to fix it for me. Numerous times…read morehe said you sure you want me to fix it. I gave him the go ahead, he ordered parts then I didn't hear from him till he sent me a picture of some 30 day pick up and threatened to sell my equipment. He never called or messaged to say it was done. I scheduled to pick it up ,then day of he was busy and not at the shop till 4. I'm a homeowner so I dont use my saw alot, I went to use it the other day amd it only ran for about 10mins before shutting off and not working again. Then he tells me there is only a 30 day warranty which again he never told me or had me sign anything. I explained to him he never told me that or I would have tried to use it a month ago. He offered to check the carb on Wednesday that he's open from 9 till 7. I wrote to go out there and now he has an appointment he didn't know the day before when I was asking to have my saw fixed correctly. Now he refuses to make things right, he's a thief, has poor communication skills, and will do anything to make a quick buck and then tell you there's nothing he can do. Shifty business practices.

just came for the first time today and they will have my business for the rest of my days!! super…read morequick, helpful, and reasonable!!! I was about to buy a new mower and they saved me! they were extremely nice!!

Purchased brand new mower / dropped old mower off to be fixed , new mower broke within 4 mows Has…read morebeen over 2 months and have not received first mower dropped off, dropped off second mower to be fixed . requested first one be given back, would not give back mower . now i have no mower and am out 700$ I wouldn't recommend Big T to my worst enemy . After finally fixing the first mower , Now i am waiting for the new one to be fixed , He did what i asked . But this has all been a huge headache and i wish i went elsewhere .

These guys were great! Husband and wife operation. I was mowing my lawn with my riding mower and…read moreran into a curb which dented my deck and wouldn't allow the blades to spin. I tried hammering it out but had no luck. They came the next morning and got the dent out and helped me reinstall the deck as well. I was skeptical because they only had 1 review but I had a great experience!

Came to me. Fixed problem quickly and for a good price. Excellent service and would call again.read more

Great initial contact with part recommendations and obvious knowledge, but indefinite scheduling…read more Waiting a week now for a day to come out.

Danny was very responsive when I reached out to him. Although it's a busy time for lawnmower fixes,…read morehe scheduled me for the next day. When an opening came up on the same day, he contacted me and squeezed me in same day. He knows his lawnmowers and fixed mine in about 30 minutes. He also helped with tips on how to avoid it stalling again. I would highly recommend Danny!

I have a 22 year old Honda lawnmower that was sorely in need of attention. No longer the one pull…read morestart darling it had been for years. And for some reason, it kept blowing the air cleaner cover off. I called Mr. Raine and described my issues. He assured me he could fix it. I hopped in my truck and drove up to his home shop in Leander. He greeted me right away and told me you can pick it up later today. Sure enough, he was true to his word. When I arrived, he described what he did to the lawnmower. Replacing the carburetor, sharpening the blades, draining the fuel tank. An overall check up. I cut my grass yesterday. With absolutely no issues. He did recommend that I replace the blade. And of course Amazon had something delivered the next day. Honda makes such a great product and it's rare in this day and age when something can actually be repaired. Mr. Raine is a solid, stand-up guy. True to his word. And he even gave me a guarantee/warranty till the end of the year. Said if anything comes up, just bring it back and we'll get you fixed up. I had previously tried a neighborhood lawn mower repair shop. It was money down the drain. If you have any issues with your lawnmower. Give Mr. Raine a call. He will get you set up. With a smile and a generous, genuine attitude. He's a solid dude.

He wouldn't honor my warranty after a few months and lied about telling me not to use regular gas…read moreand said I voided it. The warranty said nothing about that and he didn't tell me that anyways. I drove all the way out to Leander before he told me he wouldn't honor it and at that point was stuck paying a ton.

So far so good. Called on a Saturday morning and the scheduler, Dolores, picked up, explained…read moreeverything and got me scheduled for Tuesday. I read the reviews and feel like I've called the right guy. Will leave a review after Ralph's done. Expecting that he'll be the hardworking kind of guy who earns his money honestly.

He came the same day, worked until the mower was running again and did a great job. I had called…read moresomeone else and they said three weeks and they still haven't called me to follow up a month later.