Andy's Repairs has great customer service. Customer service was on point. Had to bring my lawn mower here for a question about it not starting. Tried everything and it could of been user error. Or one off for not starting. But whatever the rep did, the lawn mower started right up. Location is in New Braunfels. Not a bad drive from San Marcos. Andy's Repairs do handle warranty issues with your lawn care machines. Which is great when you really need assistant with whatever might be wrong with your lawn machine. There is a service fee based on your lawn machine. Which makes total sense for them to see what is going on. Overall found a great place to go for serving lawn mowers or any other lawn care machine . The service is great and very helpful. read more

Great service timely repair. Awesome customer communication experience was magnificent from start to finish. Couldn't ask for much more.

Professional, on time, great communication!! Will be back next year for my yearly tune up.

Awesome work on my pressure washer. Fixed the carburator and changed the oil. This works like it is brand new. Also gave me great advice on fuel and usage of the machine. Will be back. I hope I don't have to, but if something breaks, Andy's is my go to. I'll make the trip from San Antonio. Nice to see there are still business like this. read more

First class operation. Fast, friendly and reasonable. A delightful find, in a locale often bent on profit and mediocrity. These guys are the real deal. read more

Went to Andy's Repair in New Braunfels, my hat is off to the repair shop!!! Brought in my Craftsman leaf blower. I told the repair man that it will not start. Told him I was using TrueFuel. He tried to start it, nega results. He said he'll be right back. About 10 minutes later, he returned. He told me the TrueFuel I was using, was straight gas, no gas/oil mix. He recommend I use Stihl MotoMix. I was impressed with the fast fix. No charge...even though my blower was under warranty...I highly recommend Andy's Repair Shop!!!! read more

They serviced my old echo 360t chainsaw and they did an Amazing job! I was really impressed with their patience with me since I'm older and actually forgot how to start it. Old school honest mechanics are really hard to find these day's and I'm recommending this to all my Old Folk friends. I Rate them a Super Great if it was possible, Jesus read more

They will charge you for things you really don't need. They charged me to sharpen a brand new saw blade

After 3 hard years of mowing, my lawnmower blade needed some help (see photo). After looking for a LOCAL shop, I tried Andy's Repairs for a solution. My options were to have them sharpen my old blade or see if they could help me find a compatible replacement. The Lowe's and Home Depot didn't have the correct size, so I was not overly optimistic. Instead, when I walked into the shop, I was greeted with a friendly offer to help. After showing the clerk my original blade and discussing potential options, he went into the back and came out with a brand-new twin to my mower blade! Fast, friendly service at the same price as the big-box stores, except this was a perfect match to mine! Guess where I'll be coming next time I have an issue with my lawn equipment? Yep...Andy's! read more

Andy's Repairs - My original mower blade (about 3-4 years old) - Outdoor Power Equipment Services Near Me - New Braunfels, Texas

After three weeks I was charged for repairs plus parts then the mower worked for three minutes then died again, never to start. I was told the the work was not warrantied and that if I bring it back they will start over I guess. Very disappointed and feel ripped off. read more

Treated me very fairly. Was helped as soon as walked into business . They sell quality products and can look up parts on equipment they don't even carry. read more

Amazing that you have to have the part number to get one from these folks. What happened to customer service? Used to be the customer just had to call, answer a few questions, and the counter clerk would give them availability and price. Not these days!! WE all have to be the expert on everything to make sure these companies do their job. and then you have to hand all the info to them with part number, etc. to them. Because why?????? read more

These guys are awesome! I have been a customer for over 15 years and have always found them to be friendly, knowledgeable, and always on time with repairs. I would not hesitate to recommend their services to anyone. read more

We heard amazing things about this place. Took our riding lawn mower in to be fixed and picked it up a few day's later. We were overjoyed it cost less than $200 to fix it. Went to turn it on a few days after we got it back--doesn't even turn over. Called Andy's and they told us we could bring it back in but they would have to charge us again--it never worked. You can tell we never cut any grass with it or really used it since we got it back but, they didn't care. So what we thought was a great deal was actually just $150 down the drain. Will have to look for another place to take the mower. read more

This place is awesome. They fix things for me in 5 minutes when it would take me 4 days by the time I googled it, ordered it and troubleshooting fixing myself. All the staff is helpful and really knows there stuff. read more

Bad experience on push trimmer did work I did not request charged $100 per hour labor. Will not go back.

I wish every business I dealt with had the same customer service and know-how as Andy's repairs. Both my Father and I have been buying our lawn mowers, weedeaters, chainsaws etc. from Andy's for years as well as having them serviced there. Every experience has been a good one. They are extremely knowledgeable and always get our stuff back to us in a timely manner. I've been in there twice in the last year or so and they've fixed my problem on the spot for no charge, once for my chain saw and once for lawnmower. If I was a little handier I would've known what to do cause they were easy fixes but they could have charged me and I would've understood. It's this customer service and integrity alone that will keep me coming back here. I'd much rather give my business to a local company than a big box plus I like having a personal relationship with the folks working on my equipment. Keep up the great work Andy's and I will happily and confidently recommend y'all to anyone. read more

always friendly, honest to the point that they have told me when things were "past fixing"... they don't work for free, but I get back a working machine with no problems... my go to guys... read more

This is the place to go for your lawnmower repairs. They knew what was wrong. They gave me the cost upfront. They fixed my lawnmower. Oh and they picked it up and delivered it. All around a good lawnmower repair experience. read more