Great Customer Service! They were able to upgrade and fix the problems i was dealing with for a…read morelong time. Would recommend you contact them if your PC is damaged.

He was really quick to answer my service request. he was punctual, friendly, respectful, and…read morehonest. I would definitely recommend and I will be coming back.

The POS world can be tricky when you look at costs and features - and do we really need ALL of…read morethose bells and whistles? Nick of Peninsula POS took the time to patiently and clearly explain their highly recommended POS system. Since we are a cafe, he is an expert in what cafes really need without being pushy. His Customer Service is what closes the deal. He truly understands what a restaurant needs and explains the operation of the software at your level - customized to our specific food service. A pizzeria (with all the options for a pizza) has different needs than a casual cafe. It's been over a year, and Nick has kept his watchful eye over us and helped us grow with the system, making updates as needed. He takes you from start to finish in setting up the right computer setup, with quality components; proper backup; software training; and, telling us that we don't need to spend the extra money on something that can be successfully accomplished with a lower priced piece of equipment. Nick also advises on the EDC which is required to run credit cards through the POS software and the Merchant Services that are compatible. We are food people - not IT people - and trust me, TAKE THIS ADVICE, that many have previously advised us on: get the Service Contract. It is reasonably priced and should be a MUST. We appreciate Nick's many years of software, food service, accounting experience and personality skills and would recommend him again and again.

Quetzal IT went above and beyond for my iPad screen repair. The service provided by Zuly was…read moreexceptional and her communication throughout my whole repair was timely, friendly, and professional. The location was easy to find, and the repair itself was quick and affordable! I called several iPad repair places in the city, and Quetzal IT was not only the most budget friendly, Zuly was nice to talk to! Rare these days. My iPad is fixed and I will absolutely be back in the future! Thank you!

My Microsoft Surface 5 laptop developed problems after the last software upgrade pushed out by MS,…read moremaking the computer unusable. I reached out on Yelp and several businesses responded. Quetzal IT was the first to reach out. I brought the computer in and was helped immediately. Within an hour, my problem was diagnosed and solved and I was charged a very fair price. I would highly recommend this business!

My phone screen cracked from my kid dropping it, 1/1/25 it got real bad. I browsed FB Marketplace…read morefor a bit and came across this listing, inquired and the price was within my budget! Highly satisfied with my mobile screen repair service provided by Logan! After inquiring, he replied quickly and within 2.5 hours he pulled up to my place, and repaired my phone in less than 30 mins! My kids were even impressed by the overall hustle. Thanks for the service, I'll definitely keep you locked in for if there's a next time ‍

I run a design agency in SOMA, San Francisco. There's no question that my company would not run as…read morewell as it does if it weren't for 24HourTek. I interviewed a number of tech-support companies and 24HourTek was, and still is, the only one I'm comfortable with. They do great work for us so that we can do great work for our clients. They take care of any tech issue we have; more than I had anticipated. They've rebuilt our server, wired the entire office, set up a new employees' workstations, created and manage an inventory of every machine and software license we have, set up everyone's machine to print correctly, put all our equipment in a server rack... the list goes on and on. They'll answer any question related to tech, even if it's really small, like "why are these keyboard shortcuts not working in Adobe Illustrator anymore". Time is our most valuable commodity and 24HourTek gets that. They work around my designers' schedules because they understand that we're doing billable work for our clients. They allow me and my team focus on what we do best; design, serve our clients, develop our team, and get new business. My company is an approved vendor of some Fortune 100 companies, including one of the biggest banks in the country, so we have very strict information-security requirements. I need a vendor that has the same stringent security policies and expectations of professionalism that I have. 24HourTek is the only company I interviewed that took it as seriously as I do.

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.

I have had the pleasure of working with the team at Jones IT for some time now, and it is so nice…read moreto know I can come to them with whatever issue I have and it will be resolved in a timely manner, and with a friendly interaction. Recently Daniel helped me with a persistent laptop issue that involved several moving pieces, troubleshooting, and shipping, all with interference from my schedule, needing the laptop free at specific times for my job. He followed up regularly, helped me understand what the next steps were, and was kind as I fumbled a bit with terminology (this is not my area of expertise!). Thanks to the whole team to the support, and particularly Daniel in making sure I got my ol' workhorse figured out so I could get back to full productivity.

This company only works with business clients so if you're looking for work that would be done in…read moreyour home go elsewhere.

My desktop PC for work kept mysteriously crashing. It was extremely difficult to re-create the…read moreissue. After spending hours trying to solve the issue on my own, and THEN sending it to another tech who could not solve the problem, Tech in SF was able to fix it. Mike was very communicative, kind, and thorough in his diagnosis of the problem. I would work with them again, and I highly recommend them !

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.