It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

So, two years ago, we had our windows replaced, on the second floor. A year after, only in the…read morewinter, water was seeping underneath the windows, all six. The tech came out and said it was humidity. So this winter, I got a dehumidifier and a hydrometer, and our humidity is consistently at 40 to 45%. For the second floor, that isn't bad. We not only have water seeping through, but the real cold days have ice forming. I believe this is a result of air leaking through. The caulk is already cracking. Not a happy customer at all. Zen hasn't contacted me back yet either. I don't even know if they are still in business which is worrisome. I don't recommend them. If you do go with them, and you are in ohio, good luck. Updated with a youtube video: https://youtu.be/TeX9oNy5BjQ

Zen windows is a great company to work with. Very efficient work and reasonable price for even just…read moreone single window. If I would ever replace any of my windows again, I would definitely come back to them.

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

Great company to work with, really a great experience from start to finish. Troy installed top…read morequality windows and undercut the competition by half. No BS with this company.

The Window Man of Ohio did a wonderful job installing the windows and have a really great product…read more I missed one window on the original install and now need to have it replaced. I have left voice mail messages and email message to no avail. No return call to see if he might schedule replacing the one window. I am not sure where the CA address came from. I live in Groveport, Ohio.

I had 7 windows and a front door replaced. All of the windows were casement windows except for one…read moredouble-hung window. One casement was a large picture window in our living room. We chose composite material for the outside and wood for the inside of each window. The door was a Provia custom fiberglass door. The salesperson was very professional. If I remember correctly, he had been working for RBA selling windows for a number of years. He was patient and even returned 2 or 3 extra times to discuss changes we wanted to make before we signed the contract. He worked with us until we figured out exactly what we wanted for each window and the door. The products were all top-quality, and installation was excellent. No issues or complaints with the product quality or installation. I would have rated them 5-stars except for one very important issue: they mis-represented the windows. We specifically told the salesman multiple times that we were going with RBA (even though they were more expensive) because we wanted casement windows that opened out enough that we could easily clean the outsides of each window without using an outside ladder, or without hanging dangerously outside the window to clean it. The salesman told us repeatedly that this would be the case. Once I even went to their showroom, and that same salesmen showed how the casement window opened wide to allow easy access for outside cleaning. Once the windows were installed, only one of those casement windows opened that way. All of the others opened the way casements have opened for years, with only an inch or two opening near the frame. When I brought this to the salesman's attention, he told me that this was legally the way they had to work for zoning rules so that the window would allow "easy-exit" (or some similar term) to allow people to escape easily if needed. He said that the one and only window that worked the way we had requested was actually a mistake, and he offered to replace it! When we complained, he told us that he didn't realize that the windows didn't open wide when he was selling us the windows, and only later learned about it. When we reminded him that we spent a very large amount of money for windows that were mis-represented, he apologized, but said that he had nothing else to say or do about it. To be fair, on installation day, once installation was completed, everything looked and worked fine. I signed their "Zero-Defect Form" saying everything was done correctly. It was only a few days later that I realized that they windows did not open they way was originally requested. We complained to the sale manager who told us that they had (just a few days ago) held a staff meeting on this very issue. He also gave us the same explanation about zoning rules, and apologized. He said he couldn't give us any sort of a refund, but he offered to send us a restaurant gift card in hopes that we would understand and send future business their way. (Yes, we received the Visa gift card a few weeks later.) We decided that it wasn't worth it to us to pursue the issue any further. In summary ... very high quality windows and door ... no installation issues. But beware of exactly what you are buying.

The door installation process has taken over 4 months and is still not finished or fixed.read more

Exterior One replaced our windows and we couldn't be happier. The communication was great…read morethroughout the process, and they were the best value by far! My wife loves that we can open both the top and bottom windows which is perfect for keeping our dog from being tempted to run through :). One surprise during the installation was that the installers laid drop cloths throughout the house to ensure our floor stayed clean. I hadn't thought of that but found it to be very nice. Would hire them again without hesitation. A+!

From the owner: Exterior One offers products and installation services to help you create a more beautiful and…read moreenergy-efficient home. Replacement Windows, Patio Doors, Entry Doors, Siding and More. We have everything you need to turn your dream into a reality at a fraction of the cost of our competitors.

Great service and quality work for a fair price. They replaced our floors and did some fantastic…read morerepairs in flooring in our bathroom. I am using them again!

From the owner: Allen Bryant Exteriors We’re more than contractors we’re your neighbors. We specialize in exterior…read moreand interior home projects, we handle everything from window installation and flooring to roofing, siding, gutter installation, and more. We deliver quality craftsmanship, reliable service, and lasting results. We treat every project like it’s our own! Call or text to schedule your free estimate.