Something is wonky about multiple Ted's Appliance listings on Yelp. Be sure you have the right one…read more(#2243). I had a great experience, and something not found often - Integrity. It was refreshing to have someone with knowledge and efficiency. I had a dryer issue (lights came on, but it would not start). Scheduling was simple, follow up was perfect, the dryer was evaluated, the problem solved, and pricing was fair. I recommend this local Rockford company. Btw, I have no idea why it lists CA. I am in Rockford.

I had some work done with them and they charged me $300.00 unfortunately they weren't able it fix…read moreit .but they returned to me the $300.00 I paid them . they are a very honest company that stands behind there work. I would recommend for your appliance repairs. Dave

Leo, the repairman was honest & actually looked out for our best interest. Our fridge had 3 issues…read morewhich would have cost far too much to repair-- and he recommended the best affordable options for us, eve down to the brand and details to look out for. He also did not mind answering questions about other appliances we had minor issues with. Very impressed with the integrity of LT Repair!

I called with a request for a repair of a Whirlpool 4 door refrigerator/freezer. It was confirmed…read morefor a next day service call. Never showed up. Called left several vm and texts, never responded. I would not recommend. Used Ted's Appliance Repair. They were awesome.

Fast service and clear answers about costs. Did not overcharge or intentionally make things worse…read moreto charge for more replacement parts. Very honest tech. Friendly and professional.

STAY AWAY,spent 9 days trying to get in touch with office,sign on door said open 9 to noon and call…read morenumber after that until 5PM.Office was closed everyday so called over and over,finally got a call back after 5 days and scheduled a service call.Tech showed up and we told him furnace was intermittent running and house was cold.As he started checking wires it came on and he said it was fixed and gave me bill and told me to call him at number he called me at when he arrived if it quit again.5 minutes after he left it quit again,tried calling number he gave me over and over,tried everyday for next 12 days and tried office number and drove to officemstill no answer,Kept calling tech and he finally called me wondering who was calling him so much (no voicemail) and found out he gave me his personal number and gave me his work cell number and said he would come over Saturday morning on his own time to fix it and I told him to call me before coming over so i could be there to open house for him.He said about 10AM would work.Saturday morning I was listening for phone by 8AM,no call by 10AM,no call by 10:15 so I went to house to wait,called from house both numbers over and over til 5PM,no response ! Tried following week over and over but no response,finally had to call someone else to fix it and they came over in morning and found problem in less than a minute,bad air valve,cost me $37 in parts,works great now,Now they billed me and I refused to pay as they didn't do anything and explained I called office and tech more than 50 times in 2 1/2 weeks with no response,they now sent it to collection agency ! I have used them for new furnaces and A/C units in all my income properties and my house for over 30 years,but now seems they are out of business ? At least they act like thay are out of business ! Stay away,you could get screwed like we did !

Tim showed up last Monday to diagnose my wash machine after putting in a claim on May 31st with our…read morehome warranty (supposed to be out within 48 hours according to our home warranty company). Told me he'd order the parts and could hopefully install them on Friday afternoon if he got them. Reached out to him on Thursday, Friday and Saturday with no response. This morning I reached out to him again letting him know that the warranty company is asking why repair has not been completed. He told me that they hadn't approved the repairs yet (5 minutes later I received a text from my warranty company saying the claim was just submitted). Called the warranty company and the confirmed that this was true. When I let Tim know what they said he continued to lie about it. He also made the water valve leak as well. So now I'm getting a new repair person to do the job right!!! Definitely look for a different repair person if you're looking, lying is not a good thing!!!

Prompt, knowledgeable, did troubleshooting, pickup, delivery of freezer, installation, and…read morehaul-away all on the same day!! Did a great job for us!

I had my dryer vent cleaned out. it was 285.00. The guy was here for 40 minutes. He was nice…read moreand the owner was nice but 285 for 40 minutes to clean a dryer. That's 450 an hour labor rate. Let that sink in.

I requested air duct cleaning along with my dryer vent. Scheduling was easy and fast. Ayren came…read moreout, introduced himself, told me about the company he represented, and explained what he would be doing that day. Before showing him all the vents and returns, Ayren put on shoe covers and reassured me that my system would be thoroughly cleaned. Ayren was neat, clean, and gracious during his entire job. When he left, there was no debris or mess. I would highly recommend Dirty Ducks Duct Service.

Our old AC was getting "tired". Still working but had a tough time keeping up cooling wise. Also…read morenoisy. Got several bids and Keith was right with the others but Keith was by far the most professional and explained everything very thoroughly. Very neat install and he combined our humidifier drain with the AC drain hose into one...neatly installed. Only bummer here is that I could only give Keith and Co. 5 stars as they deserve 10 stars.

This company is great to work with. Keith and all of these men were professional from start to…read morefinish. We called them to look at our furnace, they were honest about the cost to repair and the cost of new. We chose to go new because the furnace was older and we knew we would have more problems. The costs were explained up front, we knew the start date, plans were made. On the day of the install, the men came in, put down plastic runners to protect my floors from their work boots, and did the job with a minimum of disruption to my day. Then they hauled all the old furnace and trash away. You couldn't tell that they had been there, except for the quiet hum of our new furnace. We highly recommend them!

i recently called Bob's Heating and Refrigeration to get a quote on a new Goodman Central A/C unit…read more After receiving two quotes from other companies that wanted to conduct an extensive amount of work to install the Central A/C, I called Bob's. Bob took his time in explaining what I needed and did not need and then provided me with a quote. I was extremely impressed that he sold me what I needed, and did not try to up sell me for his benefit. I highly recommend Bob's Refrigeration Heating and Air Conditioning as a very reliable and reputable company to deal with in Rockford, Illinois.

Nick did a great job from start to finish getting our Bosch Dishwasher back up and running. His…read morecommunication was strong....responded quickly, worked with us on appointment time to get the job done same day. Prices were reasonable and customer service excellent. I strongly recommend, Nick and Pro Appliance if you have an issue with any home appliance.

Nick came out for a diagnosis and we agreed the diagnosis fee would be rolled into the installation…read morefee if I proceeded. Install appointment #1: he didn't show up, later saying he forgot to pick up a tool/instrument he needed. We rescheduled. Install appointment #2 (a week later): he again didn't show up, said he was running behind, then never called back or followed up for a week. I had to hire someone else to get the job done. When I asked for the diagnosis fee to be refunded/credited as he never showed up for the installation and did not even call, he refused. Bottom line: unreliable scheduling, poor communication, and poor work ethic. Stay away.