They came in on a Sunday morning of a holiday weekend and got me sorted. No surprises, full…read morediscussion before any work was done and they went above and beyond in supporting existing pipes in addition to repairing my old, clogged, and broken pipes. No excitement, just good, quick work.

I'm new to Rockford and bought a 10-year-old condo. I've been adding to my list of local…read morecontractors to do work and found Jason at Ideal Temp Control & Plumbing. Through a Yelp chat we arranged a time to do a fall clean and check of my 10-year-old furnace. He outlined what the service entailed and it was quite comprehensive compared to other services I used in my previous home. Prompt on our appointment. I enjoyed that through the service call he had no issue discussing what he was doing and any concerns I had with my system. We identified a couple of things that may have been out of calibration for years before I ever bought this place. He dialed them back in and it may save me money! Jason is a new businessman who has invested in his education for this industry and invested in the proper tools to get the job done right. I'm confident my furnace is in tip top shape and ready for winter. I suggest he can do the same for you.

We had Zach replace our kitchen faucet and install a water softener. He did a great job! Quick…read moreservice, reasonably priced

Great service with quick response. I had a leaking bath that Zach diagnosed and fixed within a few…read morehours and didn't break the bank. Highly recommend!

Noticed our water heater went out this afternoon. We called Nate and he brought us a new one…read moretoday! His customer service and attentiveness is spot on.

How was extremely helpful. He answered the phone message. I left by the end of the day, gave a firm…read moredate for coming to the house to repair some plumbing problems and was there at that date on time. His work was excellent, and his rates were reasonable.

I called and got a very polite guy who offered a quote and said they could help. He collected my…read moreaddress and said they do not service Freeport. I said I called because their website says they do. He then started asking what website and pretending I was a liar when it's clearly there (see the image), and I gave him the exact URL. Don't expect their website to be in any way accurate when they don't even know where they work. Very disappointed.

Freed plumbing did a fantastic job and was on time. Pricing was reasonable. Have used freed…read moreplumbing since we moved in our house in the late 90's

We've called Pearson twice for emergency calls. Last year after a bad storm took out our sump pump…read moreand this evening because our AC/HVAC system was leaking in the basement. Both times they've come to the rescue within only a few hours! Last year was 2 hours and someone was here and today our Pearson guy moved things around and was here within 30 minutes! It's worth every bit of the extra pay for being hours after the workday and I can't thank you guys enough for your above and beyond service! The guys we've had come out have been really professional, kind and knowledgeable! Thank you again Pearson!

Did a great job, however I have spent the last two months trying to get an INVOICE or a RECIPET and…read moreeven talked to the owner...I got a proposal and a credit card reciept but I need an actual reciept so I can submit this to my insurance...IT HAS BEEN TWO MONTHS AND ALL THEY HAVE TO DO IS CHANGE MY PROPOSAL TO RECIEPT!!! So as far as I am concered there qwork was great but customer service sucks and beleive me I am going to spread the word!!! I already contactedc the BBB...

If I could give 6 stars I would! Water heater was leaking water all over the basement. Called…read moreEvergreen and they were over within 30 minutes. Gave us a very reasonable and fair quote. They took out the old water heater and installed a new one in record time. Our service guy was informative, knowledgeable, and was a very nice guy. We will definitely be calling Evergreen in the future and hope you do too! You will be happy with their service.

Friendly, prompt, knowledgable. What more can you ask for? Great people to work with. Highly…read morerecommended. They remember my system from year to year, where the sprinkler heads are, everything.

The entire Pure Flo H2O team was outstanding! From start to finish, they were professional,…read moreknowledgeable, and efficient. Investing in clean water for our home was a big decision, and Kris, Steve, and Jeffrey made me feel confident every step of the way. They took the time to answer all of our questions, thoroughly explained how everything works, and made sure we were comfortable with the installation before they left. Most importantly, they made me feel valued as customer. We highly recommend Pure Flo H2O to anyone looking for quality workmanship and exceptional customer service!

Great customer service I would recommend this company to anyone needing water treatment services…read more They do great work on an honest pricing.

i recently called Bob's Heating and Refrigeration to get a quote on a new Goodman Central A/C unit…read more After receiving two quotes from other companies that wanted to conduct an extensive amount of work to install the Central A/C, I called Bob's. Bob took his time in explaining what I needed and did not need and then provided me with a quote. I was extremely impressed that he sold me what I needed, and did not try to up sell me for his benefit. I highly recommend Bob's Refrigeration Heating and Air Conditioning as a very reliable and reputable company to deal with in Rockford, Illinois.

From the owner: At Bob's HVAC and Refrigeration we are experts committed to getting things done for you. We provide…read morethe Rockford area with sales, installations, and service on all makes and models. Bob's HVAC has been in business for over 40 years. Let our experienced technicians help you with all your HVAC needs. Residential Commercial HVAC sales and service Appliance repair for all makes and models Home air purifiers and humidifiers Duct cleaning Sheet metal work Free estimates Our products and services are backed by one of the strongest warranty providers in the industry, and we guarantee 100% customer satisfaction with every product or service. Give us a call for your free estimate today. We look forward to hearing from you.

Charlie arrived right on time, just as scheduled. He has a warm and friendly personality that…read moreimmediately puts you at ease, and it's clear from the way he speaks that he's both passionate and highly knowledgeable about his trade. I had several plumbing projects lined up, along with many questions. Charlie took the time to explain everything thoroughly, breaking it down in a simple way that was easy to understand. While I didn't literally hover over him, I did observe how he worked--and I was genuinely impressed. His movements were confident and efficient, like someone who's been doing this for a lifetime. Everything just seemed to click into place effortlessly. He kept each work area clean while he was working, and left it spotless afterward. What really stood out to me was that he went above and beyond--he proactively inspected other plumbing areas around the house, gave thoughtful recommendations, and even told me when something didn't need to be done, helping me save money. I highly recommend Charlie of Charlie O's Plumbing Service. It's rare to find a professional this skilled, honest, and personable. Definitely a solid 5-star experience!

Charlie O's Plumbing has done several projects/repairs for me in the past few years. Install a new…read moreWell water tank, repaired and/or replaced Piping, installed Toilets and a Sink, and Shower head. They are very dependable and professional, knowledgeable and very skilled, with fair pricing, and the Job will be done right! Oh, and integrity, too.

This is a frustrating review to write because I've used Mario for 3+ years for regular HVAC tune…read moreups with no issue. He's always been responsive, helpful, and did a great job. However, I recently had a horrible experience with him and his team. Our HVAC unit wasn't working and we called Mario and his team to repair. They charged us $2,350 for a few pounds of refrigerant, sealant and 3-4 hours of labor. When the work was done, they claimed that they'd used gauges and detected that the leak was sealed. We sent a $545 payment on June 3 for the refrigerant and labor, a $350 payment on June 5 for the sealant and labor a $1,500 payment on June 12 for the repair of the leak. I asked for detailed receipts of the work four separate times and the detailed receipts were never sent over. On top of that, a few weeks later we had the same exact issue with our HVAC unit. When we called a different repair person, the refrigerant had dropped significantly AGAIN and we were told that the unit was still leaking. We reached out to Mario various times asking for receipts and explaining our frustration. As of today, we've gotten no response, no refund, and no promise to return and look into why the leak that they claimed that they'd fixed was not fixed. All in all we're out almost $2,400 with no true fix to the HVAC issue that we called Mario & his team for to begin with. I'm willing to remove this review or bump up my ratings if I get some sort of response. But at this point we've been waiting for a response and requesting receipts for over a month with no action.

Mario is THE guy to call. Was there promptly and equipped to begin the job ASAP. Very knowledgeable…read moreand passed down some advice to troubleshoot the furnace I was having issues with. Took care of it in a very reasonable amount of time, haven't had an issue at all since. He also made sure to reach out and see if everything was still operating as well as he had left it and the temp was at a comfortable level for myself and daughter. HIGHLY recommended, I will continue to reach out to him if the need ever arises. Thx Mario!