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    19 days ago

    they did a great job installing my water softener I'm 100% satisfied with them now i have soft water

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    1 day ago

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    9 months ago

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    312 Climate Control - Servicing Chicago and Rockford IL

    312 Climate Control

    (6 reviews)

    This is a frustrating review to write because I've used Mario for 3+ years for regular HVAC tune…read moreups with no issue. He's always been responsive, helpful, and did a great job. However, I recently had a horrible experience with him and his team. Our HVAC unit wasn't working and we called Mario and his team to repair. They charged us $2,350 for a few pounds of refrigerant, sealant and 3-4 hours of labor. When the work was done, they claimed that they'd used gauges and detected that the leak was sealed. We sent a $545 payment on June 3 for the refrigerant and labor, a $350 payment on June 5 for the sealant and labor a $1,500 payment on June 12 for the repair of the leak. I asked for detailed receipts of the work four separate times and the detailed receipts were never sent over. On top of that, a few weeks later we had the same exact issue with our HVAC unit. When we called a different repair person, the refrigerant had dropped significantly AGAIN and we were told that the unit was still leaking. We reached out to Mario various times asking for receipts and explaining our frustration. As of today, we've gotten no response, no refund, and no promise to return and look into why the leak that they claimed that they'd fixed was not fixed. All in all we're out almost $2,400 with no true fix to the HVAC issue that we called Mario & his team for to begin with. I'm willing to remove this review or bump up my ratings if I get some sort of response. But at this point we've been waiting for a response and requesting receipts for over a month with no action.

    Mario is THE guy to call. Was there promptly and equipped to begin the job ASAP. Very knowledgeable…read moreand passed down some advice to troubleshoot the furnace I was having issues with. Took care of it in a very reasonable amount of time, haven't had an issue at all since. He also made sure to reach out and see if everything was still operating as well as he had left it and the temp was at a comfortable level for myself and daughter. HIGHLY recommended, I will continue to reach out to him if the need ever arises. Thx Mario!

    Dee's Plumbing & Construction

    Dee's Plumbing & Construction

    (8 reviews)

    First visit: FABULOUS!…read more We purchased our home about 7-8mos back. In that time, we had a spigot pipe "pimple" but not burst, thankfully. And I discovered a bathroom sink without shut off valves. So, I needed those two items rectified. Further, I'm pretty well versed in plumbing as I would have/should have been 4th generation plumber... but I digress. This plumbing, effing weird. Shut off valves like everywhere. I mean, TWO main lines. Who does that?! And the water softener only goes to the hot water, again... who does that?! I suppose previous owners didn't want soft water to utility supplies, such as spigots and the basement cement sink. Which I get, as that is expensive and a waste. Okay, I'm off topic. I needed someone to walk me through the guts of my house to ensure I wasn't going mad. Nope, it's the house. But, Joe took the time to walk all the plumbing with me and much like GI JOE always said... KNOWING IS HALF THE BATTLE. At least I know where to crank things should shhhh hit the fan. Ya just never know out here; I've learned--tornado anyone? All in all for 2hrs of work and parts, about $330. ($165/hr plus cost of parts for anyone wondering.) They take card, but you'll be hit with that 4% charge. They also take cash and check, like it's 1980. Who didn't like the 80s?! FABULOUS JOB OUT THE GATE AND TO THE FINISH LINE. Dee's Plumbing is my official go-to. Bar none.

    Dee came and gave an estimate and a thorough description of what was needed. The two men who came…read morewere very hard workers and also very polite. They had to come in and make many trips down the basement and always made sure the door was closed properly. They put drop cloths down and it was done with minimal mess. They had to dig outside and everything was put back in order. Fixed the problem and we were pleased with the results. We'll use them again if ever needed.

    Pure Flo H2O - waterheaterinstallrepair - Updated May 2026

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