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    3 years ago

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    9 years ago

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    Mario Y.

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    8 years ago

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    Mario Y.

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    8 years ago

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    Mario Y.

    Thank you Clancy for your positive and helpful review.

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    8 years ago

    Mario was great! He came the same day to fix our air conditioner and was very thorough and knowledgeable. Thank you!

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    Mario Y.

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    9 years ago

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    Allen Heating And Cooling

    Allen Heating And Cooling

    (27 reviews)

    Let me start out by explaining that my husband has stage 4 COPD and is on oxygen 24/7, and I have…read moreMS, which does NOT do well in the heat. So, going without AC for 2 weeks was pure hell. Because of the Canadian fires/smoke, we could not even open the windows. Here is the kicker...the Trane HVAC unit is under warranty. Allen Heating and Cooling replaced the motherboard, then the blower motor, then the micro chip that talks to the motherboard and blower motor. Still wasn't working. The only thing left to replace was the wiring harness. The owner of Allen called the factory to explain everything they had done and asked for the wiring harness they had in the display model on their showroom floor. He was denied. He asked if they would send their top technician to repair it...he was denied. I purchased a portable unit to cool one room for $337.00. This at least gave us one room to escape the heat. We ended up buying a whole new Rheem unit to the tune of $4080.00 from Allen Heating. Allen Heating only handles emergency calls on weekends. However, they asked for volunteers to work Saturday and install the new unit because of the dire situation with our health issues. The technicians showed up Saturday morning at 8:15 a.m. to install the new unit, and by noontime, we had a working unit. They were polite and answered all of our questions. I highly recommend Allen Heating and Cooling!! I strongly suggest you purchase anything other than a Trane HVAC unit since they don't honor their warranty. We are planning on taking legal action against the manufacturer for not honoring the warranty, and for punitive damages, my husband and I suffered.

    Last week in the 90 degree heat, my air conditioner broke down. The tech from Allen Heating and…read moreAir Conditioning came on Tuesday and diagnosed the problem as a bad circuit board. The part was ordered and would arrive on Friday. At times during the week, the house temp reached over 91 degrees so I was happy when the repair was made Friday afternoon. However, when I returned Friday evening, the air conditioner was not running again. An on-call technician arrived and discovered the water sensor had activated and turned the system off. The drip pan had water in it and this was caused by a line that was not primed after restarting the unit. Allen has taken the position that I am responsible for an emergency call and a new sensor with installation. This will make the cost of the repairs over $1,000! I have asked to speak to the owner or someone managing the office but have been told the owner is out of town for several weeks. Repairing an AC unit means making sure it is running the way it should - NOT doing an incomplete job. This could have been avoided by making sure everything was working properly. The lack of accountability by Allen is unacceptable!

    312 Climate Control - hvac - Updated October 2026

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