Lost heat Sunday after Thanksgiving and called 4 different HVAC services to diagnose problem…read more Assured was only one that responded. Jason with Assured stopped out and discovered our computer board on our 22 year old furnace was not working. He tried to get furnace running again and even went back to his shop to find a donor board. After discussing the age and shape of furnace it made sense to replace. Assured showed up Monday morning at 7:00am removed old furnace and installed new high efficiency furnace. Crew did a fantastic job, super clean and respectful of our home. Wonderful job Assure!

We had to replace our furnace and air conditioner unit. Jason and his team did a fantastic job…read more When they found mold they came back another day so I could take care of it. They answered any questions I had.

Our go to for service and purchases. Excellent business. Never disappoints. Pricing is right there…read morewith the bigger competition.

Came out 3 times to fix my dishwasher that was apparently possessed by demons. He finally figured…read moreout the problem, thanks to Mike for his diligence and not thinking I was nuts.

I called Syd about our screeching dryer and was lucky he had afternoon availability the same day…read more He gave me a 4 hour window and called when he was 15-20 minutes out. Syd arrived and quickly opened the dryer up to diagnose the issue and provide a cost for the repair. He had all the parts needed on hand and was in and out in less than an hour. Pricing seemed fair considering our dryer should last quite a bit longer. Syd came highly recommended by a good friend and provided some help over the phone in the past. I was glad to meet him in person and support his business. Syd is very friendly, knowledgeable and loves what he does. He did a great job for us and we will definitely call him again for any appliance repair needs.

Syd is an awesome honest technician that I just met. I initially spoke to him regarding a Samsung…read morewasher needing all 4 suspension rods. He provided his honest opinion on appliance & cost to repair. I decided to purchase a new LG top load washer. I then asked about my Kenmore refrigerator ice maker not working. He sent me the links to purchase the parts from Amazon at a cheaper price. I made appointment with him to install new parts for the Kenmore refrigerator. He came replaced parts & now it works perfectly. Great Service Technician I will definitely recommend Cobalt Appliance Repair.

We purchased a "commercial washer" from this store 1/2/2023. When i arrived at the store I…read morerequested to Mr. Paulsen that I needed a commercial washer. The speed queen had been HIGHLY recommended by an employee. Mr. Paulsen sold me a washer. A basically regular washer as it turns out. There were more than 5 repair calls to this washer within the first year. The repair men were always very nice. 1/2/2023 From the beginning they told me that this washer was a "lemon" and should be replaced. It started with shredding the plastic in the wash tub into little pieces. Mr. Paulsen blamed it on the fact we had picked up the washer and installed it ourselves, (They would not have been able to deliver for several weeks.) He blamed it that the feet were on incorrectly. Which they were on as directed. Then repairman then came a week or two later and replaced the feet with rubber feet. The white plastic liner in the washer tub then started to shred, another repair the plastic ring was then replaced. 8/3/2022 the washer would not finish a cycle and had to be frequently restarted there was also a loud grating noise. More repairs .3/19/2024 Then the "jet engine" noises and intensifies grating sounds began. I called them, to inquire about that and if it was ok to continue to use the machine? I was told they checked with Mr. Paulsen, and it was fine to continue to use the machine, this will not damage the machine will be ok until we can get a repairman out. The repair man could not come for a while. When he did come out for repairs, he told me the machine needed to be taken into the shop to try to repair all these issues 3/22/2024 An additional loud noise was added to the symphony of machine noises. I called Paulsen's left a message and there was never a response. I called again and was informed Mr. Paulsen will send a loaner machine to take our machine into his shop to repair all these perpetuating issues. In the meantime, I was verbally threatened (more than once) that speed queen will inactivate our warranty as we are using it at work. If Mr. Paulsen "turned in these repairs, we would lose our COMPLETE warranty. Intimidation attempts were not appreciated! 3/26/2024 Two servicemen from Paulsen's came to remove our machine for repair and give us a loaner. They were very enlightening! When they arrived, they started the machine for about 90 seconds and stated, "The machine just needs to be replaced due to all these issues." The machine was more than half full of water as now it also did not empty nor spin. One of them opened the front of the machine. These are just some of what they told me the found, the belt was shredding, the transmission was not working, and the pump was failed. They proceed to dump the water from the machine loaded it and took it away to the business repair shop. They did leave a loaner ,used machine also a different less expensive model than ours. Also, with no warranty left on that model. THIS IS NOT GREAT SEFVICE NOR IS IT LEAVING THIS CUSTOMER WITH A SMILE. SPEED QUEEN SHOULD REVOKE THEIR ABLILITY TO SELL THEIR PRODUCTS. ASAP!! Liz

Bought a standup deep freezer from them when I moved out to Sycamore. It was definitely a no…read morepressure sale and the sales staff were more than friendly and helpful. My freezer was on sale so I got it for a fair price. Overall I would recommend them if you need any appliances in the area.

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

I have relied on KS Computers for years. I have an old Lenovo Yoga 2 computer that is a dinosaur…read morelike me and Kevin keeps it going! So great to have a computer expert that is trustworthy and gets my laptop up and running quickly.

Horrible experience with Huntington from the beginning to the end. This because the receptionist…read moreanswering the phone was very curt and unhelpful. The technician was polite when coming to the home, but he did not know how to work on ventless dryers and actually damaged the dryer more. They did get it running while he was here, but when I called them later that day they said I needed to file another warranty claim rather than fix the problem. The receptionist was very rude and refused to help. I DO NOT recommend their service at all.