Our go to for service and purchases. Excellent business. Never disappoints. Pricing is right there…read morewith the bigger competition.

Came out 3 times to fix my dishwasher that was apparently possessed by demons. He finally figured…read moreout the problem, thanks to Mike for his diligence and not thinking I was nuts.

My refrigerator quit overnight and, after calling two other appliance repair companies who could…read morenot look at it for over a week, I discussed repairing vs replacing my 15 year old refrigerator. The parts and labor would be half the cost of a new one, so I visited their store and 2 hours later had a new refrigerator and the old one hauled away.

Great job repairing our aging Kenmore washer/dryer combo! Dave quickly addressed our cracked…read morewasher basin, removed the whole unit from our home Saturday midday September 9th and had it back in our home and functioning by Monday September 11th! My folks and I were very pleased and will definitely go to Dave again for any future appliance needs/repairs!

Over the past 5 years, Gary has helped us make decisions on a fridge and an oven, both of which we…read moredecided to replace rather than repair. We appreciated his honesty and his reasonable fee for the service call.

Called when my dishwasher went on the fritz. I liked the 2 hour window instead of the 4. He was…read moreneat and clean and on time. The cost of the repair was as much as a new one so I (we) decided I should just buy a new one. Of course I had to pay for the call but that is to be expected. Definitely will call if something breaks!

Hard to put into words about the experience with Fred's today!…read more I used to dread appliance breakdowns, but now oddly kind of looking forward to the next one! Start with Helen who's such a delightful person. When we spoke on the phone while scheduling service on a washer machine at the cabin in Lake Summerset she went out of her way to accommodate us. Then Fred, the quintessential professional arrives reporting for duty! Super personable and talented individual, that knows exactly what and how to do to fix the equipment offering all if that at a very reasonable affordable price. The best home repair service experience EVER! If it's broken call Fred's and you will be gad that you did, I know I am!

I called in for help with my Samsung dryer. Turns out they don't work on Samsungs (at least dryers)…read morebut they were super nice and knowledgeable and gave me another business recommendation that could help me based on how old my unit was, and why that recommendation would help me best. Wish more businesses would treat people kindly like that! Couldn't use them this time but would love to in the future.

Everything is the customers fault with this company. The owner talks to you like you're beneath…read morethem when you question their work or judgment call. You are right I am not a expert in heating and cooling that is not my profession. I hired another company turns out there was a leak in the fiberglass tape that caused the issue. Ron's heating blamed the builders saying not enough insulation or etc. Well you're wrong. You guys come to my house for 10 minutes . Yes it's on camera you can say different but it shows when you stepped in the doors and drove off. Total 12 minutes. You guys want to charge me a diagnostic fee FOR WHAT? You guys didn't diagnostic the issue another company did within 30 minutes. Get a second opinion before hiring this company because they are a one sided company and that side only Benefits them. I have my newborn room with improper heat coming into the room. It's 61 degrees when the house is set to 70 degrees and they blame the builders when it was due to their issue that they didn't even diagnose another company did. JOKE of a company. I tried paying the diagnostic fee that I honestly shouldn't because they rushed and didn't even spend the time to figure out the cause. They wanted to charge me a 3% fee for a debit card. Then they tried to charging me for a visit the the prior owner did and never collected on me. The owner wife was trying to pull a fast one on me then said ohh sorry I didn't realize it was a different name. Luckily I asked my total before providing my debit card number

The technician, Dennis arrived right on time. He checked & cleaned my furnace preparing it for the…read morewinter. Dennis was kind enough, since I was a new homeowner to answer all my questions, make recommendations on filters and review my thermostat with me. He even provided & put in new batteries in the thermostat for me. Super experience, very affordable. I highly recommend Ron's Heating & Air of Sycamore.

In 2019 Chris Hull pulled off a miracle by repairing my central A/C that 3 other local companies…read moreinspected & told me I had to replace unit!! Saved me $5-10K at that time. Have recommended him to other ls who've all been pleased with his ability to get their repairs done quickly & more importantly done RIGHT. I've had a furnace that has needed repairs multiple times since 2007. It finally took it's last breath recently although Chris tried to his best to get it going. Chris helped me decide which new furnace to get ordered after I asked him which furnace would he get. He explained the choices & a decision was made. The furnace arrived in 2 days & was installed in an afternoon. Furnace works perfectly!! For a reasonable price too I might add!! You don't need ro look any further for a great HVAC contractor. His work ethic is rare. Thank you so much for all the help!

I recommend their services 100% Honest, Reliable Service,…read moreGreat Price Guarantee, and the job gets done fast and correctly the first time! Ive had several emergencies and they've been at my doorstep Very Fast! Explains things very well to avoid future problems. overall 10/10 service! Had my AC fixed years ago. then it was time to replace and they did an AMAZING job! I've also used their duct cleaning service and I totally recommend it! Thano You So Much Chris! we appreciate your service

We've been customers of Todd's since we moved into our house in 2013 and were faced with replacing…read more2 furnaces and a giant water heater. Todd advised us well on the replacement units and installed both very professionally. Since then, he's been advising us on the annual failures of our 1979 air conditioner, always managing to repair, rather than replace, up until this year when there really was no recovery. Again Todd advised on a cost and energy efficient unit (Bryant) with the work being done in the middle of a torrential downpour. Extremely responsive on both planned and emergency visits (his wife handles scheduling I believe) and an all around nice guy.

liars and scammers. They were sent out (and paid) by a Home warranty company i had a warranty…read morepolicy with. (First American Home Warranty = Scammers, do not ever use it) The HWC denied my claim. The contractor (apparently the OWNER of COOL OPERATOR) represented something to them that they wanted to hear but wasn't true so they cou;d delay the claim. The shady vendor said the opposite to my face when he came to my home. They are clearly in bed together to scam consumers. If COOL OPERATORS will assist in defrauding consumers they most certainly will do it to their own customers.

This review is overdue. About 3 weeks ago, we moved into our new home. Our first order of…read morebusiness was getting a washer and dryer installed. During installation, it was noted that the dryer vents were completely clogged--the pervious owners never cleaned the vents apparently and this was a major fire hazard. Within an hour of calling Rob, he was at our door and got our vents cleaned quickly. We then had Rob come a week later to clean all of our air ducts. He was here for several hours--I know it was a tough job because the air ducts were never cleaned as well. Rob was professional, friendly, and polite the whole time. Could not recommend more!!

I have used NDCI twice in two different residences. Robert is fantastic to work with and has…read morehelpful suggestions and tips as he evaluates and cleans the house ducts. He charges a reasonable rate and performs the duct cleaning as it should be with access points in the duct system. This is by no means one of the fly-by-night operators who offer a cheap price up front only to pile on additional charges as the job progresses. Have confidence in choosing them for your home. This is a professional company who performs an excellent service. I will definitely use them again and I HIGHLY recommend them for your own home.