Sam was so skillful and professional. I also appreciate his enthusiasm and honesty throughout the…read moresmooth repair process with him. I had a camera lens broken and he was able to offer a good price and a speedy service. Not to mention, there were other places that offered a service for 3x more for a whole back plate removal for one lens repair! (Please do your own research and ask Sam!) I hope to not break my camera lenses again but I highly recommend Sam for any future iphone repair needs. You won't be disappointed!

I had my daughter's iPad screen repaired. Done in 30 minutes and price was comparable to other…read moreplaces. Customer service was excellent.

This is one of the best stores for cell phone repairs, purchases, accessories, and just great…read morecustomer support anywhere around. They use to be a Verizon store, but have changed names and still retain the same management. I have been coming here for over 5 years. The store manager is Anu. Super nice guy and extremely knowledgeable with new products coming out, cases, and helping diagnose problems. One time he helped with the transferring of all my data from one phone to another after hours. It took over 30 minutes, and he was very patient. Outstanding support. I highly recommend coming here for purchasing cell phones, accessories, or just for general questions. The staff here as well have always been nice and helpful.

I waited to do this review: Had a great repair experience…read morefor a pretty shattered iPad. The pricing was decent compared to what Ubreak,ifix down the street quoted. Several months in, we haven't had issues with our son's iPad- which he uses everyday. The repair man (I believe his name is Johnson) , was a big help. Because of the extent of the "injury", he couldn't make any promises but was confident he could fix it. And fix it he did. Satisfied customer.

I had a Samsung Galaxy Book that suddenly displayed a "Secure Boot Violation - Invalid signature…read moredetected" error and would not boot into Windows. I was worried it would require a major repair. I was greeted by Johnson, and he immediately knew what to check, diagnosed the problem within minutes, and fixed it quickly. What impressed me most was Johnson's expertise, honesty, and transparency. He didn't try to sell me unnecessary services or make the problem sound more complicated than it was. He explained the issue, resolved it efficiently, and charged a very fair price. It's refreshing to find a repair shop that is knowledgeable, trustworthy, and genuinely focused on helping the customer. I highly recommend this place and Johnson for computer and laptop repairs, in addition to phones!

This location is in the shoppes Plaza area. Easy to access and very convenient setting…read more We have taken my wives phone here for two repairs, both done extremely well, for the right price and in a timely manner. The gentleman who usually greets us is friendly and very well spoken. First time they replaced my wives a camera glass on her galaxy phone. It took about an hour. Job well done. Then we came in for a second repair for the back glass which needed full replacement. It took a couple days for them to receive the part but when it came to fixing it, it was done fast and proper. We will continue to recommend any friends who need their phones repaired to this location. Prices are fair, and service is quick and professional.

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

thank you to joseph for saving my camera!…read more my canon powershot sd450 broke and couldn't toggle between camera/video/image display and i wasn't sure of what to do. thankfully i found joseph through yelp and im so grateful he was able to fix the camera since its an older model and hard to find nowadays. joseph is very knowledgeable and diligent in explaining his diagnosis to me. he showed me the broken parts and made sure i left knowing how to take better care of the camera :) my experience with him was awesome since he was able to fix my camera in less than a day, communication was great as he kept me updated through text/phone and even made sure i have a case for the camera now. overall, he took care of my camera and i felt very safe leaving it with him. highly recommend him, you'd be in very good hands!!

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

Took my phone to Jerry he got the job done quickly. Great service, great pricing. Would recommend…read moreto anyone!

I had an old tablet that wouldn't turn on and would've been more expensive to repair than buy a new…read moreone so I wanted to erase the hard drive. I brought it here and he said they'd take care of it. I appreciate the help.

I had my iPads charge port replaced due to it not charging, he diagnosed it replaced it, and…read moreeverything has been working well. Only thing I would say was I found a few specs of dust under my camera but it doesn't affect the camera so I'll leave it be but overall would recommend.

I've been slacking when it comes to writing reviews lately, but my amazing interaction with one…read moreparticular employee at CIR named Freddy compelled me to write a review for the first time in a while. I went to CIR today for two reasons. First, I dropped my son's Kindle, and of course it didn't have the case on it when I did so the back cover in the corner near where the lock button is dislodged and I couldn't lock/unlock the Kindle or access the volume buttons. I actually thought that the buttons flew off when I dropped it. Then, a while back I noticed a faint scratch on my iPhone 13 screen and when I messaged CIR on Yelp, they gave me the best price for an OLED screen so I said might as well kill two birds with one stone and go to CIR. When I came in on a Saturday afternoon, Freddy was working alone and told me they don't work on Kindles, which makes sense since they're so cheap and you might as well just buy a new one instead of pay to repair it. He agreed to take a quick look at it and with a tool I didn't have at home was able to quickly snap the back cover back into place and the Kindle works again! It turns out the buttons didn't fall off, they were just blocked by the dislodged screen so that fix took a minute or less. Then it was time for the iPhone. Freddy told me the scratch was on a screen protector which -- as hilarious as this may sound -- I had no idea I had because I bought the phone used. So instead of a $159 screen repair, he stopped what he was working on and quickly installed a new, better-quality screen protector which cost me $15. I was out in less than five minutes. Again, big thanks to Freddy for his honesty and going above and beyond to help me out! I'm truly grateful and will be back to CIR the next time I need a phone or tablet repair.

very nice guy! helped me out real good for good pricing and super fast ! I recommend everybody to…read morecome this place if you need any type of phone service !!!!!

The proprietor is a kind gentleman who I am sure can fix anything! He's inside the grocery…read morestore...for those of you like me who orbited the place for 10 minutes looking for a sign. Mine was a simple problem--the charger would not go all the way in the port. No problem for Mr. Market Tech! 10 minutes later I had a better-than-brand-new phone.

The Man with a Plan! Took my Limited Edition Xbox One S that I handed down to my son in for a…read morerepair.. after diagnostic he found out the motherboard was fried due to liquid damage along with other existing issues that had happened due to the console being 11 years old.. after his hard work of fixing all the issues and shorts with the motherboard and console he got it back up and running saving my console and all my games and data so my son can enjoy the games I used to play. Best service and he is definitely a Tech Genius, glad I found this spot!

Thank you!! My phone frame was fixed and got a good quality screen in good timing. I got the best…read morevalue here because the customer service and the pricing is always the best. Thank you again. I also got a screen protector!

Sam is excellent at finding my phone problem and fixing it quickly and at a fair price…read more Have been using him for many years, never disappointed. Also, I have purchased previously used Apple cell phones from him and was pleased with my purchase.

Horrible attitude, horrible customer service, charges up the ass and there are many better places…read morenear hear that will do better go somewhere else these people are scammers!