It's very concerning that I see almost the exact same experience I had at this store in another…read morereview. Do not sign up for any service or complete any sale at this store. Apparently it's store policy to deceptively sign you up for additional lines, and you'll be paying a higher plan bill as a result. I went in to replace a broken phone. I left with a new phone and a higher plan. It was my understanding that the higher cost was a payment plan for the new phone. Nope. I was originally paying $45/month for my plan. The sales rep signed me up for a second line, and a new plan that is $122 month. The phone is "free" for the second line. My bill increased $77 a month. The phone cost was $800. So after ~10 months I expected the phone to be nearly paid off. Nope. That $77/month was for the new service the store sales rep signed me up for without explaining what they were doing. And after almost a year of payments, there is still over $400 left on the cost of the phone as part of a 24 month agreement. So let's do that math. That extra $77 a month for 24 months for this new phone plan is $1,848. The phone outright cost $800. I am a senior citizen on a fixed income. I do not have a spare $1,000 to gift to T-Mobile. I recommend everyone who experienced this to file an FCC complaint against T-Mobile and this specific store.

Let me begin with this I will never in my life deal with T-Mobile ever again…read more It's a Money hungry and company and they do not care about their customers!! I regret regret being with T-Mobile. And I'm going to post my story every single day until my phone is finally unsuspended. Two weeks ago my phone was stolen, so I did what's only right. I reported my phone stolen. Four days after that, I retrieved my phone back. So I went to the T-Mobile store and I unsuspended my phone. The insurance company decided to not only suspend my phone again ( even though I told them I found my phone ) and I had to wait 2 to 3 business days. That's what I've been told for the past two weeks that I have to wait 2 to 3 business days for them to un suspend my phone. and then they proceeded to send me a new phone which I didn't authorize. So I had to hunt for a phone that I did not authorize to send back so they can unsuspended my phone.. Now we're on week two finally the phone is sent back. Do you think after all of that my phone can be unsuspended absolutely not now I have to wait another 24 to 48 hours for them to un suspend my phone because that has nothing to do with the insurance company for some strange reason that was told to me. I've been going back-and-forth with supervisors with T-Mobile customer service and nobody seems to help me.!!! After the 24 to 48 hours after two weeks of this, they still can't unsuspended my phone. Finally, I go into the T-mobile store after two weeks. The customer service people told the associate in the store and said my phone is suspended again. And I have to wait another 2 to 3 business days. I'm done with T-Mobile. I will never deal with this company ever again! They do not believe on helping nobody! I missed out on work. I haven't spoke to my family. I live in New York by myself. I don't have no other phone to use. Now I'm going on the third week of having my phone being suspended. I do not recommend this company. This company is a Money hungry company and they do not care for their customers. And I'm going to post my story every single day until my phone is unsuspended. They're so fast too, suspend your phone yes for safety purposes, but can't un suspend it. Never again will I deal with this company ever ever!!!!

Visit Date: December 13, 2024…read more I came to T-Mobile to drop off a trade in phone. UPS took too long to deliver the phone I ordered from T-Mobile, it was kind of a drawn out saga, for two days I had no idea what happened to this new phone until it was delivered. So I didn't really trust UPS to deliver the trade in. I was helped fairly quickly despite the fact that the store was crowded. Joshua helped me and he was amazing. He worked efficiently on inspecting the phone and accepting it. I'm very happy with T-Mobile and the help I've gotten whenever I've walked into a store for whatever reason. Not only that but even the phone delay was not their responsibility they made things right the best way they could by giving me a credit on my next bill. Even though it was UPS' fault and not theirs.

Every time I have visited T-Mobile in Valley Stream, the representatives have been highly…read moreunprofessional--one of my main reasons for leaving the company. I still needed to close out the account properly because I was getting charged. The T-Mobile online representative said I must be verified in-store to continue closing out the account. The store representative clearly did not want to help me and was absolutely rude. If you are still willing to do business with T-Mobile, please go to another location, such as Oceanside. It's a shame because this location is five minutes from my house.

Sal was quick to respond and easy to communicate with. He spent quality time getting everything…read moredone. I'm happy with the quality and price.

Had a cabling job that no one else would touch, Sal and his team were on-site and finished the job…read morequicker than I could have ever hoped for. Highly recommended and great work.

I use Alpha Computer Group for all my Technology and Computer needs. I recently used ACG when I had…read morelaptop issues. I stopped in and they were able to diagnose the problems and provided an accurate estimate for the repair. In addition, they cleaned up my laptop and offered suggestions for protecting it. They treated the computer as if it was their own. We are now discussing the benefits of computer controlled alarms and cameras for my home. I love working with companies that are educated in the latest technologies!

I have used Alpha Computer Group for over 4 years now and I can't believe it has taken me this long…read moreto write a review. Alpha Computer Group started with me when I was first setting up my own home office for my start up company. They helped me set up my computer with its own data network connecting me with the other founder of my company located in New York. Alpha Computer Group also designed my company's website when I did not have the bandwidth or manpower to do it myself. Now, our company has grown to 150 employees and Alpha Computer Group has been there every step of the way. The helped my partner and me move from our homes into a commercial office space. They set up our telephone network systems, the computer network infrastructure, and the business email for all of my employees. Alpha Computer Group is our IT hotline for when myself or any of my employees have issues. We simply go on their website, fill out a ticket request and someone responds within a day. They also come to my company once a week to work on any issues that cannot be resolved over the phone. This summer, they will be installing security cameras and an alarm system with remote access for all employees. I wouldn't entrust the job to anyone but Alpha Computer Group. I would recommend Alpha Computer Group to any small or medium sized business. They really cater to the needs of the individual client and are very responsive to any issues and problems your company may encounter.

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

This is by far the most unprofessional company I've have ever delt with. On top of that I have had…read moreto call 8 times in the past 3 weeks to have a replacement sim card and every time they have no info on the order. I would recommend this company and there products to every one I CANT stand. I HAVE NEVER felt like such a sucker, what an embarrassment and insult to the communication industry. My deepest condolences John Brinker

MaxSip was awarded the contract from a grant via Medicaid. Their sales people must be excellent…read more. The company promised functional up to date tablets for SNF facilities. Unfortunately not only are the tablets defective from day one the company never returns to do residents or staff training. This company needs to be investigated..

Amazing customer service, reliable, knowledgeable and extremely informative in regards to…read moreinstallation of my cameras. I'll Highly recommend and most definitely going to refer and use for future projects...most important they did a perfect and clean finish...

My experience with Phase One Cabling has been spectacular! Very professional and knowledgeable…read moreteam. They are up to date on the latest security technology and does an excellent job at explaining "techy" details to the average person. I recently got an extension to my wireless access point setup, Nest hello doorbell setup and google product installed and weeks later everything is still working without any issues! I would certainly recommend this team for any and all looking for optimal home security and other IT needs.

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

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