The man that came to my house, Durell, the owner, was very nice. That's where the positive experience ended. I received his info from Home Advisor so I assumed he would be qualified to do the work his business advertises. When we spoke initially he so kindly agreed to hang 2 curtain rods for me as well, in addition to mounting my television of which I had already purchased the mounting bracket for. I also wanted the co axle cords shortened as needed so I wouldn't have all kinds of cords showing. He agreed to do all of this for $100. Durell arrived at 1:15. At that time I also had a floating shelf I asked him if he would hang in addition to the curtain rods. To make a long story short, he did not leave until 5:40 and that was actually to run to Lowe's to get replacement co axle cables for the ones he had "shortened" for me. He did that by hand because he forgot to bring the tool he needed to do it properly. When he left initially I was trying to arrange my modem and cable box bc it was such a mess and all of the cords were tangled up, when the back of one of the cords came out of the connector it was suppose to be attached to. It looked like he just shoved it in there. Every single thing he did for me would have been half a$$ed if I wasn't behind him saying "Um can we measure that to make sure it's centered?" It was 6 inches off. "Um can we make that bracket for the curtains secure? I want to be able to open and clothes the curtains." You could spin it around. I even had to let him know AFTER THE FACT that curtain brackets should be installed at the ends of the Windows, not 1 to 2 inches in bc if you do that, the curtains don't cover the whole window. When I expressed disappointment in how the cords he shortened looked, he informed me he "did it by hand." That was suppose to make me feel better about the cords not holding up if I so much as picked my cable box up? Just the tangled mess he left all of the cords in was disappointing enough. I am paying a "professional" to come in and hang my TV and that's what it looks like? To close, Durell is a very nice man but he needs to find another trade because I'm sorry to say, he is bad at this one. read more