OMG! We did not have hot water! [[HIGHLIGHT]]The very morning that they got our request, they sent the most pleasant gentleman... Ezekiel, to fix it.[[ENDHIGHLIGHT]] He knew the problem immediately and had our water heater fixed in less than an hour. I can't say enough praise for Tech Plumbing! read more

Called Tech plumbing about backed-up septic line in my house. Got somebody to come out the same day and fixed the issue . Technician they sent out ,Curtis , was professional ,courteous and expierienced. There prices are reasonable and they are a pleasure to do business with. Wiil definitely be my go-to plumber for any future issues ! read more

Billing double what should have been !! We had knocking in the plumbing. We suspected the pressure regulator needed replacing and stated that in our initial request. The first tech came out as scheduled did a few diagnostics and agreed that the first line of resolution was to replace the regulator BUT he was too large to get under the house and do the job. [[HIGHLIGHT]]so we had to take up time to reschedule the job.[[ENDHIGHLIGHT]] several weeks later the second tech arrived and took time on the clock to reassess what had already been assessed and then "wouldn't you know it" he didn't have a needed part on the truck... so he was gone for (suspiciously) exactly one- on the clock- hour when home depot is about 1 mile from here. came back and did the job. we were billed for double the time that this job should have taken we asked for an itemized invoice but the company was either unwilling or unable to provide one. Sr Discount at least ???.. no idea cause nothing is in writing. Watch your back ! read more

I needed a kitchen faucet replaced. [[HIGHLIGHT]]They came out the day after i requested service.[[ENDHIGHLIGHT]] They did a great job. I have been using Tech Plumbing for maybe 10 years now. I will not call anyone else. read more

[[HIGHLIGHT]]The Staff are really nice, professional, and very knowledgeable.[[ENDHIGHLIGHT]] We had our new faucet worked on as it kept coming loose. Now it's installed properly read more

We bought a new washer and when it was delivered they couldn't install because our water lines were old and corroded. [[HIGHLIGHT]]We called Tech Plumbing and they sent someone out within 2 hours.[[ENDHIGHLIGHT]] Cory put in a new valve very quickly. He was personable, professional and clearly knew his stuff! We were very impressed! read more

[[HIGHLIGHT]]I had a hard time communicating with them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Never got phone calls returned until I decided to terminate with them.[[ENDHIGHLIGHT]] Could not get them to come back out to finish the job. [[HIGHLIGHT]]When I got the service guy on the phone he said that he "might get out there on Monday or Tuesday--I'll let you know."[[ENDHIGHLIGHT]] He really didn't seem interested. read more

I have been using Tech Plumbing for many years. They are awesome, professional, and always get the job done even if you have trouble on a weekend (yes it is more expensive but worth it). I want to thank them for taking care of my most recent problem with speedy service. The gentleman that came out did a fast and professional job. He knew right away what was wrong and corrected it fast. I would highly recommend them if you need plumbing help. read more

Tech Plumbing and Heating is our go-to company for all our plumbing needs. They get us on the calendar very quickly, and the plumbers are friendly and efficient. And [[HIGHLIGHT]]the front office ladies are always very helpful.[[ENDHIGHLIGHT]] Highly recommend! read more

[[HIGHLIGHT]]Billy communicated when he'd be here and arrived on time.[[ENDHIGHLIGHT]] Extremely professional, careful, methodical, with diagnostics and assessment of our AC problem. He dug right in and alleviated most of the concern using pure skill and knowledge, even though some isssues will require replacement due purely to age of unit, which was expected. I highly recommend Tech Plumbing & Heating based on Billy's visit today. read more

I have used Tech Plumbing continuously since I purchased an older home in Washoe Valley. I have used their plumbing and heating repair services including installing some field hydrants for the Alpacas and Apricots. What I like about Tech Plumbing is they answer the phone, and if they say someone will be out there tomorrow, someone is out there tomorrow. They basically remodeled one of my bathrooms, semi annual service for the furnace, insulated all the water lines under the house and the pump house, upgraded numerous plumbing fixtures in all the bathrooms and the kitchen, dealt with a water heater issue and went under the house to deal with the furnace ducts and water lines. All of the technicians that have come to the property have been courteous, professional and knowledgeable. I have no reservations giving them my highest recommendation. Thomas W Johnson read more

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I had a bad leak in my master shower. I called Tech and [[HIGHLIGHT]]Sierra in the office was so helpful, she was able to schedule a same day service appointment.[[ENDHIGHLIGHT]] Paul came out, found the problem and had it fixed quickly. The cost was surprisingly reasonable. I will use this company again for sure! read more

Highly recommend. I had a "worse nightmare" for a homeowner type of situation with the main sewer line back flowing into the house. Another plumber was unable to fix the issue and was saying I needed huge amounts of work done. Tech Plumbing was recommended by a restoration company. I called them for a second opinion. So glad I did! Bill and Paul arrived when they said they would and got the job done. They were able to problem solve and get us flowing again. Both seemed highly knowledgeable and did a top notch job. [[HIGHLIGHT]]Communication with the office and technicians were the best I've experienced with a plumbing service.[[ENDHIGHLIGHT]] read more

I called my home warranty to schedule the heater service for the winter. Josh was the technician. The office dispatch kept in contact with me regarding my appointment. Josh called the morning Of my appointment to advise the estimated arrival time. When he arrived he was very professional and knowledgeable. He kept me informed on they type of heater I have (the manufacturer is no longer in business). Josh advised what to look for and how to change the furnace filter. I appreciate his knowledge! I would recommend this company! read more

Pro's: Their work has turned out excellent. Con's: Took a long time for our parts to come in...not their fault. Go back?: Yes We live in a high-rise condo with a 40 year old HVAC system. That dog was screaming in pain when we turned on the a/c this summer. After seeking advise from a fellow resident who is a pro in HVAC, he told us what needed to be done. Josh came out at assessed what we needed and set forth to order the parts. Well, this old building's parts are hard to ge and we waited several weeks but managed ok without the a/c. (Bedroom a/c worked fine...just living room a/c was the problem.) Then, when the weather started to cool, we were anxious to get the repair done. Just in time, the parts arrived. The entire quote came in a couple hundred higher than originally quoted, but we understand the nature of getting parts for this old system. It has been 3 weeks now...everthing is working perfectly. In fact, in 6 years of living in this condo, I have never heard this system function so effortlessly. read more

Water heater went out on Sunday. Home warranty referred us. They were fantastic to work with! Reuben and Kato came out and evaluated the situation, and were clean, friendly, and compassionate with our situation. The office staff got everything filed and kept me in the loop. Install was a breeze - Reuben left the area cleaner than he found it. Very organized and professional! Awesome!! read more

Be careful what you are being charged for . Make sure the new parts are needed to fix problem. Very expensive. Was shocked when Insurance company said it was $2,000 plus to replace our water heater. Our service man Roberto was on time and had excellent customer service. read more

Tech Plumbing & Heating recently did warranty work on our water heater, as well as, AC maintenance at our home. The tech's showed up on time, with masks and completed their jobs to our satisfaction. Great customer service in the field and with office staff. Thank you! read more

We were having trouble with getting error codes on our tankless hot water heater. They sent a person out that looked at it for 10 minutes. Did not open the unit up. Did not put a gas pressure meter on the supply line to the heater. Yet told me in his greater knowledge that we needed a dedicated gas line to the water heater. I called the water heater manufacturer and they said that was incorrect unless the gauge did not show We had the minimum pressure required. We called out a company that actually knew what they were doing and found the dips in the circuit board were set to sea level instead of 4500 feet above sea level. Also found a bad sensor on the unit. Called Tech plumbing and told them and asked for a refund they said to bad so sad. I learned to only call out union plumbers. read more

I would give this company no rating at all, but you have to give a rating to post. I have Fidelity Home warranty on my house and Tech Plumbing is their service provider. I have called Tech plumbing and so has Fidelity they have not responded to any calls. The leak under my house has gone on for days now. It is Friday afternoon. I'm disgusted with the whole situation!!!!!!! read more

We were having water flow issues in our kitchen and bathroom sinks. The plumber came out fixed it very quickly. He was super friendly. It can be hard to find someone who works on manufactured homes. I'm glad we found them. read more

My water heater went out Monday evening. Call Tech Plumbing and was immediately impressed with Kenna who I sent pictures of the water heater. She had someone at my house first thing Tuesday. Roberto was very informative and professional. Roberto told me the water heater was 20 years old. We discussed the best way to put in a new one and bring everything up to code. He came back Wednesday and within 3 hours my water heater was up and running. I have never had such satisfaction and professional installation by any company. The installation was a work of art! I will make sure when asked who should you call? Call Tech Plumbing and Heating!! Ask for Roberto. read more

The service techs explained what they were doing and were vey efficient in completing the work on our HVAC system. I would highly recommend Tech to anyone needing a service . We have also used Tech for Plumbing issues and they were on time and did everything we needed. read more

I needed my water heater repaired. Matt came to out and diagnosed the problem and fixed it fast. He was professional during his visit. He taught me about bladder expansion tanks and tankless water heaters. He is a credit to his company and represents it very well. I will definitely call them again for future work. read more

A Tech Plumber was dispatched to my home to deal with a clogged line. Unfortunately they made it worse. So much do that it flooded my basement. Another plumber had to come out to repair. That plumbing put in writing that Tech screwed up. Tech has yet to respond to my complaint and request that they pay for repairs to a damaged floor. Do not use this plumbing company. They do not return calls. They are not customer service oriented. Perhaps this review will get me a call. LAME. read more

We had three issues and they fixed all three. The Tech, William T was nice, professional, very skilled and efficient. The bill was very reasonable. Tech Plumbing will be our plumbing company from now on. Thank you! read more

when you have no customer service, you have no business being in business. This company was selected by my home warranty company to repair a valve in my shower. The tech stated he could not go thru the tile but could cut a hole in my wall and replace the valve. He claimed the warranty company would repair the wall and there was no need to call the warranty company. The warranty company stated they had no one to do the repair but they would give me $100.00 Three bids indicated the least expensive $225. I've called this company numerous times and been told a responsible person would call back but they never have. I wrote a letter requesting some sort of response.....ll nothing. a company that lies about their job and won't respond when asked does not deserve your business read more

My AC was working great, keeping the house very cool, but I had a clogged condensation hose that was causing the condensation to back up and flood out of the HVAC closet. With everyone I spoke with at Tech, I explained that I simply needed the condensate hose cleared and/or replaced. I waited a week and a half for an appointment, they were a no-show for the service window but called me later that night, I explained again what I needed, and the "supervisor" promised they would have someone out on Monday. On Monday, I had to call them again, and they sent a guy who could not work on HVAC units! They promised to get someone out the next day, but I had to call again, and even though they promised they would call back within five minutes, they did not. I had to call twice more, insisting they prioritize my appointment because I am disabled nn was sick from two weeks without AC during nearly 100° heat. I again reiterated the repair needed. The next morning, that "supervisor" arrived, but he insisted I needed a new air conditioner. Once again I explained what I wanted him to do, what needed fixed, but he wouldn't pursue it. Though the office had promised a full appointment, with enough time to fix my problem, the guy left after about 30 minutes, telling me the office would call to schedule me for a (different) repair- - or a new AC - - and it wouldn't be able to be done for another week or two, so my problem went unresolved again. The office never did call me, which was fine--I had had enough of these guys' BS. I ENDED UP FIXING THE PROBLEM MYSELF, FOR FREE. IT WAS SIMPLER TO RECTIFY THAN I'D EVEN EXPECTED, AND IT WAS EXACTLY WHAT I'D TOLD THEM IT WAS: THE CONDENSATION HOSE WAS CLOGGED. UPDATE: 20 days after I posted this review, Tech sent me an apology letter which included a gift card to a nice local restaurant. I appreciated that, and I feel the apology was sincere and they are trying to improve their service and win back disgruntled customers. read more

I am an Interior Designer. My company is Lofty Expressions and I work with many trades people. I have very been satisfied with your technicians. They have always been reliable and dependable. We have a 114 yr. old Country Victorian home that can be difficult. We are renovating our bathroom and the cast iron tub and toilet needed to be removed before the floor could be installed. Shawn and Josh showed up on time and everything followed like clockwork. Shawn returned later after the floor was installed to install the toilet. The tub is being refinished and will be completed in a few days. Shawn has reassured me that they will be back to help with the tub that takes a crew to lift and install the plumbing. Thank You for having such knowledgeable and pleasant people to work with. read more

Tech Plumbing was referred to us through our home warranty company. We had to go through two previous plumbing companies to finally get someone who knew what was going on with our home. I don't have the patience for poorly run businesses. Some of the home service companies in Reno are getting a bit complacent about customer service because they have all the work they need. Matt, from Tech Plumbing came out and immediately knew our pressure from the street was a bit too high, resulting in wear and tear on all fixture cartridges. Matt also always gave a courtesy call when he was 20 minutes away. I greatly appreciated that! The company is very well run, and offers excellent customer service. read more

Tech Plumbing & Heating replaced our water heater under our home warranty and also came out to rebuild our HVAC unit after it was improperly installed by another vendor in town (A/C broke right before the warmest week this year and they were able to juggle some jobs around and come fix it, our dogs are so thankful for it). Both times the service was exceptional. Highly recommend using Tech Plumbing & Heating. Thank you! read more

Shawn is a great plumber. He is thorough and sees to it that your plumbing issues are fixed. He has always arrived on time or earlier and has let me know when he would arrive each time. Fast, efficient, and good, solid work was performed each of the 3 times he has come out to help me. My pipe leak has been temperamental so it's requiring several visits to finally get it fixed bu that's not his fault. The pipes don't always leak so if he can't see where the leak is coming from he can't diagnose it but he has been certainly willing to come back and fix whatever is necessary when it does leak. Hopefully tomorrow will be the last time he has to come out. Thanks Tech Plumbing and Shawn ! read more

STOP!! SEARCHING FOR AN AC HEATING AND PLUMBING COMPANY I GOT YOU FAM!!! This company, this company is the best ac and plumbing company in the US of A. Period. They not only came out when no one else would on a weekend they went to bat for us with our home warranty company. From the guy who came out to the receptionist this company is the bees knees, these people are amazing. They took a situation that sucked and made it their priority to make it better. Josh the tech was freaking awesome so in the words of Andre 3000 of outcast- what's colder then cold. My ac thanks to these amazing people.. read more

Received our estimate to move plumbing lines and install new water heater and washing machine hookup. The half bathroom was also looked at, but somehow didn't make it on the bid. The work was scheduled for March 29 and 30,2022, which was great as one of us had to leave on April 26th to bring an elderly family member back with us. The tech was ill so moved the schedule to March 30 and 31, 2022. On the 31st, Jack, the plumbing tech, was called to leave our job and go to another job. He had not finished our job, so he filled our water heater and did a temporary fix so we would have hot water. He was very nice, as was the receptionist. We called to see when he would be back to finish, as our washer had no water hookup to do wash and the water heater was in the middle of the room. We were given the date of April 20th, 2 1/2 weeks later. When the day arrived, no one showed. We called and were told he was ill and it would be another week before he had room on his schedule. They finished the job on April 29, 2022. Regardless of how much work was involved with the job, they should have finished before accepting another job. It made us feel like our job was not important. We will not use them again. read more

I woke up to water leak under my sink from a water filter system and couldn't turn the water valve off. I had never heard of Tech Plumbing but am so happy I used them. The young guy was wonderful. Presentable and neat, friendly, knowledgeable. I recommend this company and will call for all future service needs. Very satisfied! read more

Roberto came yesterday and he went above and beyond. What an amazing guy. Will request him next time! Ty Roberto!

A Tech Plumber came out to replace a O ring in the top of my water softener because of a small leak. The tech plumber removed the water line and replaced the O ring. After reattaching the water line and turning on the water, the water line was gushing to the point where we can no longer use our water softener. The plumber didn't apologize, he simply said when I got a new part, he would be happy to come out and charge me another $115 to try to put it back together again. We are now going to have to get a new water softener. I could have done as good a job rendering my softener useless myself!! read more

I'd like to preface with my house is older, my water heater was 31 years old when it finally went out, and I'd been looking into replacing it a couple months leading up to this. I Found these guys while trying to get a water heater replaced with a big box company. Tech plumbing came out as a third party installer for the company I purchased a water heater from originally. We discussed how the company suggested the incorrect size heater to me (also the whole installation set up with the company took 3 weeks because they can't communicate or sell installations properly), but Jack was extremely helpful, professional, sympathetic to our situation, and really pulled through for us in making a massive headache something I don't have to worry about anymore. During his initial visit he told me exactly what I needed, as well as the additional modification required to bring my older home to code. After a lot of back and forth with the big box company and still not having hot water after three weeks I went ahead with having Tech plumbing finish the job directly. The second visit went exactly as planned, with the new water heater in, old one out, drains going where they need to, and a much more reasonable cost compared what I was quoted by other plumbing companies. I couldn't be happier with the new one and the service I experienced with tech plumbing. read more

I've Had a really bad clogged kitchen sink for awhile, and could not get anyone to fix it because it is a mobile home. I was put in touch with Shalene at "Tech Plumbing". She had the technician at my house the very next day, and "Praise The Lord" It is now fixed and in only a couple of hours. They are the best as far as I'm concerned by far. Everyone that I talked to at Tech Plumbing was very nice and treated my problem as if it was "priority #1". You can not go wrong trusting your plumbing problem to "TECH PLUMBING" They Are The Best !!! Mrs. F. Matylinsky read more

Sierra was very nice on the phone and told me that they did not have any appointments available for the day I called and I called at about noon. She said she would call me if something opened up and she did at about 2pm, She sent Denton out right away. He was at my house in 15 minutes. Denton was Bitchen, Awesome young man and he took care of my clogged drain pipe and was done within one hour even with me talking his ear off. Great company great employees. In these crazy times were lots of people are rude and customer service seems to be gone these guys Rocked it. Thank You read more