Luke Eschen did a fantastic job replacing our shower valve. He is punctual, profesional and…read morepersonable. His work is that of a perfectionist. I intend to use him on future plumbing jobs. 908.00

I previously had a good experience with Hoffman Plumbing, so when I noticed a small leak from the…read moretemperature and pressure relief valve on my water heater, I called them out again. This time, something had clearly changed. They charged me $99 just to provide a quote and then tried to turn a simple, clearly diagnosed repair into a massive upsell, with multiple wildly inflated proposals that had little to do with the problem I called about. Before they arrived, I had already done my own troubleshooting and correctly determined that I needed a new T&P valve, a new expansion tank, and a whole‑house pressure‑reducing valve. It was a straightforward, targeted repair. Instead of focusing on that, Hoffman gave me five quotes: Replace all plumbing (supply and drain) plus the water heater, expansion tank, and pressure regulator: $35,611.00 Replace all supply plumbing plus the water heater, expansion tank, and pressure regulator: $23,874.00 Replace all supply plumbing but not the water heater: $20,365.00 Replace just the water heater, expansion tank, and pressure regulator: $4,800.00 Finally, the work I actually called about (and I had to ask specifically for this quote because it was not given)--replacing the pressure regulator, T&P valve, and expansion tank--dismissively labeled the "bandaid option": $2,180.00 That last number was for the exact repair I had already identified myself. I later bought the parts and did that "bandaid option" on my own for about $150 in materials. Seeing a roughly fifteen‑times markup on such a basic, well‑defined repair, after being talked down to, made it crystal clear they were pushing high‑dollar, out‑of‑scope work rather than providing fair, proportional service. The attitude matched the pricing. Instead of respecting that I understood my system and wanted a targeted fix, the plumber treated me as if I were clueless. The underlying message was obvious: don't just repair what's wrong--let us replace as much as possible for tens of thousands of dollars. About a week later, I received a voicemail from Hoffman asking when I wanted to schedule the work. I called back and explained why I would not be moving forward: the extreme quotes, the mismatch between what I requested and what was pushed, and the fact that I had already completed the repair myself. The person on the phone showed no empathy, offered no apology, and simply said she would close out the call. A couple of days after that, I got a text from the same person, clearly forgetting that we had already spoken: "We'd love to earn your business. What's holding you back from moving forward? If it's the price, we offer financing and may have discounts available. Text me back or call anytime. I'm here to help!" After being quoted up to $35,611.00 for work I never asked for and $2,180.00 for a repair I did myself for about $150, receiving a chipper financing pitch was beyond frustrating--it was insulting. It told me they either weren't listening at all or didn't care enough to track a very clear, negative response. In short, my one‑star review is based on: Extremely inflated quotes: $35,611.00, $23,874.00, $20,365.00, $4,800.00, and $2,180.00 for a $150 repair. A condescending attitude toward the appropriate, targeted repair ("bandaid option"). Tone‑deaf, sales‑driven follow‑up that ignored my explicit decision not to proceed. I did not hire Hoffman Plumbing for this job and have no intention of doing so in the future. If you value honest pricing, appropriate recommendations, and being treated like an informed adult instead of a walking checkbook, I strongly suggest you look elsewhere.

I had the same experience with MC Handyman as noted in Cathy M's recent post. They are nice people,…read morebut do not possess any business acumen. They are frustrating, disorganized and unreliable. Swipe left. These guys are a hard pass.

This is nothing but a handful of knuckleheads with their heads up their keesters masquerading as a…read morebusiness, company, or service provider. They do not show up for scheduled appointments (no call or follow up unless you initiate) and rescheduling is clearly dependent upon their personal convenience. No guarantee they will show up then either. So, unless you enjoy having your time wasted and want to be left reaching for your blood pressure medication along with your favorite alcoholic beverage when dealing with them, AVOID!!!!!

Very nice and fair prices. Reliable and did exceptional work. Very happy with their service..read more

Needed a new kitchen faucet- and some other work in kitchen. He was on time and wears footies…read moreevery time he comes in and out! Respectfully and did a great job.

We've used Red Bear in the past and have always been very happy with their service. On this…read moreoccasion, our air conditioner stopped working, and a technician named Gio diagnosed the issue as a blown capacitor. He promptly replaced it and had our system up and running again. Unfortunately, the very next day, the air stopped working once more. Red Bear responded quickly again, and a technician named Steven diagnosed the new issue as a blown fuse caused by exposed wiring that had likely come into contact with itself. He explained that the damaged wiring was most likely the result of a rodent chewing away the insulation. Both technicians were extremely courteous, knowledgeable, and took the time to explain everything they found and the repairs they performed. Their professionalism and prompt response are appreciated. I would highly recommend Red Bear and their team for their excellent service and customer care. Thank you!

Our 33 year old HVAC system went out and also caused a leak in our ceiling. Because it happened in…read morethe wee hours of the morning we called Red Bear at 7am and within an hour they had a service tech there, and diagnosed the problem. We got a whole new HVAC system that was installed 3 days later. Everyone on the Red Bear team was awesome. Very professional and answered all our questions. This is the most professional company we have dealt with in the 20 plus years we have lived in Carson Valley. Heating, AC, and plumbing they are your team to get the job done. We highly recommend.

I had a leak in my expansion tank, I called Pro Plumbing and they came out very quickly. Curtis did…read morean excellent job and I highly recommend him. Price was very reasonable.

Been a long time customer and ever since Tony sold the company they have gone downhill. I had them…read moreinstall a water heater less than two years ago and recently noticed deep corrosion around the connectors they installed. Called them out and they come out in two days on time but the plumber told me he wanted $190 an hour to do anything. I told him they should honor their work and a least determine the problem and I would pay to fix but he kept repeating $190 hour before I touch the unit. Poor support of their workmanship and you now lost a long time customer

Hartley arrived on time and quickly diagnosed the problem and got the job done. He was…read moreknowledgeable, professional and courteous. And the price charged was reasonable.

Very professional, great guys, quality products, prompt and good value. Highly recommend them.read more

OMG! We did not have hot water! The very morning that they got our request, they sent the most…read morepleasant gentleman... Ezekiel, to fix it. He knew the problem immediately and had our water heater fixed in less than an hour. I can't say enough praise for Tech Plumbing!

Called Tech plumbing about backed-up septic line in my house. Got somebody to come out the same…read moreday and fixed the issue . Technician they sent out ,Curtis , was professional ,courteous and expierienced. There prices are reasonable and they are a pleasure to do business with. Wiil definitely be my go-to plumber for any future issues !

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)