Called. 10 minutes later walked in. 10 minutes later I walked oui with a fixed iphone. Dude is…read moresmart, nice, and fast!

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

H&M ended up actually not fixing my phone, but I cannot recommend them enough. I brought in an…read moreiPhone X with a very cracked and pretty unusable screen. Mohammed fixed it quickly and for a good price but for some odd reason, the phone just did not work with any 3rd party screens. Mohammed spent a lot of his time trying to get it to work, but I brought it to Apple and we figured out that only the original screen would work. So he put the original back on and fully refunded me even though he spent considerable time trying to fix the phone. 5 stars for doing the right thing and helping me figure out the best course of action for my phone.

I went with my friend to get his phone screen fixed here on a Sunday. It was fast and well done…read more The guy met us downstairs and unlocked the building for us. 5 stars!

Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Even though my phone was not able to be fixed, UBreakiFix was a good…read moreexperience and I am glad I went. After a short wait, I was able to explain the issue to the technician who clearly explained repair mode and then went to do a diagnostic. The store is small but there are several chairs where you can sit and wait. The technician was patient both in listening and explaining. When I get my next phone, I hopefully won't need UBreakiFix but it is good to know it is there in case I do.

I came to uBreakiFix because my laptop lost wifi connectivity and my cousin said it was due to bad…read morenetwork card. I was greeted by Julio, and I was explaining my situation he suggested he knew what the issue was before I could finish or show him the error message I received. He was fairly certain my drivers needed to be changed. He took my laptop and in less than 10 minutes he returned showing me the problem was fixed. I was skeptical, especially since fixes my cousin and myself performed showed success until reverting back. He charged me $20 (it was $30 but I had a $10 coupon) and said if I had to come back for further service it would be applied to any repair charges. Of course when I got home the wifi was not working again. Upon going back, I was met with someone else whom I had to explain the situation to. He suggested I buy some device to determine what the issue is and go from there. I said no, I'd rather they perform any checks without me having to come out of pocket for it. A few days passed and I called for an update, and they confirmed I indeed needed a new network card. What was supposed to come in a few days turned into a week and a half of me calling for updates until the part finally arrived. When I went to pick it up, they wanted to charge me $120 instead of the $100 I was quoted until I mentioned I already paid $20. They initially told me I'd have to pay $60 for a diagnostic fee as well, but they never brought that up again. I received a 15% off coupon they emailed me after my 1st visit, which they applied. I appreciated them fixing my laptop, but they need better communication/customer service training here.

1-Stop Connect review I recently purchased an S20 Samsung…read morephone, to replace my iPhone 6s - yes, it's been a while since I got a new phone. I went to 1-Stop Connect to help me with the purchase and the set-up. I had been to them before and was pleased with their services, so I went back. Nick and his staff are very welcoming, professional, and knowledgeable. This replacement was a bit of a challenge - apparently, companies aren't too happy when you switch over to the competitor. Nick found me an unlocked Samsung at a competitive price, which I'm also hoping to use overseas. He set up the phone and helped me transfer all my information. Most of it went very smoothly - WhatsApp was a challenge, but he spent the time needed to make it happen. Nick also followed up with me the following day to make sure everything was working properly and he answered a couple of questions I still had. A week later, all the kinks are gone and I'm very happy with my new phone. Thanks, Nick. 1-Stop Connect has become my go-to resource for electronic devices, and I'm happy to recommend them.

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

This business is on the top of my retail and services list. I have used them for some pretty simple…read morestuff, wiping a hardrive, cleaning up my old computer's insides. The are nice, friendly, helpful and are extremely reasonably priced. They definetly go the extra mile in everyway. Yesterday my Android went a bit crazy. Apps wouldn't work, gmail failed. I called Maliq to see about bringing it in. Instead, he walked me through a successful reboot. Always helpful even if he didn't make anything off it. Highly recommend.

Thank you for upgrading my gaming PC. I had an older machine that needed a bios update for a newer…read moreCPU. Computer and Cellular did the update, installed the CPU and ensured proper cooling. Thank you for the excellent price for the time spent.

It's 1am on a Saturday night and my phone display screen randomly starts turning green. With…read moreminutes the whole screen was blacked out. The phone was functioning but unusable. I had to prepare for work on Monday and couldn't afford to not have a phone. Luckily I had my laptop, so I clicked an Apple link to troubleshoot my issue and schedule a repair. Surprised to find that I couldn't even get support for my iPhone without logging in to my Apple account. I quickly logged in only to find that they required a text with a code on my phone. No other way to do it, since I don't have any other Apple devices. I went to Yelp! and looked up some repair places. This place like the others were fast to respond. I went with them because they had the best reviews and seemed like they had the most reputable work. Mohamed was easy to work with, prepared, and knowledgeable. He's straightforward on pricing and can explain the different price points. I decided to go for the highest end replacement screen (OEM Apple refurb). They include a screen protector at that price point. Driving there was tough only because street parking was hard to find and this is on a rainy Sunday morning/afternoon. I would recommend taking the Shaw/Howard metro instead. Literally a straight 2 blocks up the road. The repair happened right in front of me and was fast. Clearly Mohamed is experienced. He's also well mannered and treats clients like a human being which is more than what I can say for some other people running a business. Place was clean, put together, and easy to locate. Literally on corner of 7th street NW and Florida Ave NW. The repair cost me ($180) more than what others quoted me, but I chose the highest of 3 options he gave me ($90,$130, and $180). He even checked that everything worked and was not pushy or rude. Time will tell if this repair last but I'm literally typing this review from my phone; so far so good.

Great service and prices. 100% recommend. My phone was acting up, (over heating, battery was…read moredraining, etc). I went in to get my phone checked out and they immediately knew what was wrong with it (my charging port needed to be replaced) Gave me a quote for free and didn't pressure me to fix my phone. I took my phone to Apple to see if they can replace it prior to getting it fixed. The guy brushed me off and told me my phone was fine. It wasn't until I told him to check my charging port that he noticed it needed to be replaced and told me it would cost $500 to fix.... I went right back to real mobile repair and got my phone fixed for a quarter of the price.

PC Tek intelligently and expertly identified, then quarantined and removed, virus-infected files…read morefrom my Dell desktop computer. PC Tek's owner, Abdel, patiently explained his method, while actually fixing the virus! I came in worried, but left hopeful. This is the 2nd time I've hired PC Tek to fix corrupted software, and both times Abdel has delivered as promised. I can't recommend PC Tek highly enough!​​​

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came…read moreMORE: no phone call, no e-mail... NOTHING If it is a good service then sorry...