Since we moved from Cary to Wake Forest in May until now we've needed to have HVAC service on our…read moreunits three times. These units were originally installed by Services Unlimited when the home was built in 2013-2014 and the original owners, we are the second owners, used them for their maintenance contract work. So we needed help and have met and been helped by Chris, John and recently Rico. These guys are great! Additionally, Trish in the office is customer centered and has been extremely helpful in coordinating the service guys schedules with our mostly emergency needs, especially in this summer heat. Worth noting, these guys are a small company and they can be stretched with responding, so be patient but know they are good people. Highly recommend.

Services Unlimited is proactive scheduling PMs in the Spring and Fall for cooling and heating…read morecheckups. I had to call previously to other HVAC companies to make sure they performed this work. Their mechanics are all courteous, knowledgeable, and efficient. I've not had any call backs. And our two systems have operated well throughout the year.

This is the company that installed the hvac system in my new home two plus years ago. There were…read moresince issues early on due to since equipment failures that were promptly addressed. I have had a service contract with them for two years and an happy with the service. The techs are polite and knowledgeable. They always show up on the date and in the time window agreed upon.

Had an issue with my heat, had to wait for two weeks to have the part come in, which I was OK with…read moreas when they left, the heat was working ( over $2,500). Unbeknownst to me at the time, they flipped (accidentally, I assume) the breaker to my septic. This caused issues where I had to call another contractor to check on that issue. That's when we found the root cause was due to Landen's negligence. I contacted them to try and receive a reimbursement (full or partial)of that fee ($150), which they refused. I then cancelled my annual inspection which was already paid for. They refused to refund that as well. Extremely disappointed is an understatement.

I have a 2023 Frigidaire that stopped freezing properly, so I filed a warranty claim. Frigidaire…read moreassigned One Source Appliance for the repair. While the technicians, Anthony and Matt, were polite and professional, the dispatcher, Kimberly, was unhelpful, dismissive, and displayed a poor attitude. She should not be in a customer-facing role. During the first visit, the issue was diagnosed, and parts were ordered. When the parts arrived, the technician accidentally broke one of them during installation and had to order a replacement. He informed me that someone more familiar with my model would handle the next visit. The next technician arrived but discovered the wrong part had been ordered. Another part was ordered, but again, it was incorrect. This cycle repeated multiple times--three additional visits in total--with the wrong part sent each time. I now have five boxes of parts sitting in my home. When I called One Source for an update, they told me to contact Frigidaire. Frigidaire then called One Source Appliance, who claimed the correct part was on backorder. However, no one at either company seemed to have accurate information. After waiting over a week, Frigidaire informed me that One Source had closed my service ticket--without updating me--despite previously promising to ensure the correct part was ordered and to follow up. When I called Kimberly to express my frustration, she disconnected the call while both I and the Frigidaire representative were on the line. Based on this experience, I cannot recommend One Source Appliance. They need significant improvement in communication, accountability, and customer service. In particular, their dispatcher, Kimberly, should not be handling customer calls.

I was having trouble with my LG Sidekick washer and my LG dryer. Both machines were under extended…read morewarranty with Lowe's. The One Source technician told me I needed to have my dryer vents cleaned, and that was the service provided (although it may be the case)? what was frustrating, is that I was also told he would not service my sidekick washer. My extended warranty protection gave them the model unit and the serial number for my machine before they came for servicing. I waited all day (from 8am to 3pm) to have them come out to basically do nothing.

Arfa was fantastic, came within hours of my call, and fixed the stove right away! The cost was…read morebetter than other places and the service was really professional and great.

Drivers can not operate machinery properly. Texting and driving. Also called the company multiple…read moretimes no answer.

They are always respectful. They do not over charge you. Your equipment will be repaired correctly…read morethe first time.,Family owned business with wonderful Christian values. I would recommend them to anyone!!

Awesome service! House was at 85 degrees when we called Fowler and Sons. Got super lucky - they…read morewere here in less than an hour on a Friday night! They solved the problem quickly. Would highly recommend using them if you have HVAC issues.

Had a washer that wouldn't work. Gave them a call and sent the information on the washer by text…read moremessaging. He suggested that I unplug the washer for 5-10 minutes then replug it in and give it a try. Was a problem with the mother board. It solved the problem immediately. Saved me a lot of $$$

Devon, was very responsive. Came the next business day. The price was quite reasonable and he is a…read morereally nice guy. I would recommend him to any of my friends.

i had an HVAC issue and needed a qualified electrician to assist with the rewiring. unfortunately i…read moreneeded this work accomplished in a short time period. like all the other electricians i called, m-power was booked up, nevertheless ricky asked me to describe the job, and after hearing the issue, told me he'd get back with me to see if he could move some jobs around. he got back with me by the end of day with good news! throughout the whole process he was very communicative and the work his crew did was excellent. on top of this, his pricing was very fair. there are lots of fly-by-night people in the electrical trade, but m-power always presented themselves as both a professional and caring organization. i have no hesitation using them again (i'm already asking for quotes!) or recommending them to my friends. thanks m-power! : )

Responded within a minute and was at my house in 15 minutes. Found the issue (loose wire in a…read moresocket that had nothing plugged into it for the last 26 years, though the house shakes almost every day from the nearby quarry blast) Marcus had it fixed in a matter of minutes and was very reasonably priced. Much cheaper than a house fire. I would highly recommend.

Update to my original posting: The Owner reached out to me today and addressed my concerns around…read morepricing on the initial bill and the estimate of the pending job. I'm satisfied with the outcome of that discussion and have no further concerns over pricing. They earned my business through their effort to make things right. Pros: Prompt response & service Knowledgeable & highly professional Technician Reliable/flexible-Rescheduled appointment to an earlier time slot with no issues Cons: May be cost prohibitive for some In my case: 192.43 Diagnosis fee 779.38 for services rendered: Total cost was 971.81 1) Diagnose garage light fixture not working (ballast/lighting was replaced on (2) units) 2) Estimate to replace a fixture on the outside of home (lighting replaced with a flood light fixture) 3) Estimate for an future install of an outlet in the master bath. Estimate was provided and totaled 868.36 for parts/labor/inspection permit admin fee Summary: I've had other companies out and have experienced poor results. In contrast the work that was performed by the Volt Doctors Tech was done pristinely. I don't recall the Tech's name...he was a quality minded individual...& took great care in performing the work yet worked efficiently (job was completed in under a hour or so).

Bunch of crooks. They asked what kind of car was under my tarp and the price went up due to a…read moreTesla. The quote was over $1000, but negotiated to less than half while still at my house. These guys are a joke and I won't ever do business. Check out this video I captured on my Ring device. https://ring.com/share/6703601590007543697