Chris was supposed to fix the dishwasher in the house that I just purchased. The seller paid him…read moreand he said the job was complete but when I moved in there was an inch of sitting water in the dishwasher and it will not drain or cycle through. I left Chris multiple messages but now his phone is out of service. My realtor tried to call, the seller's realtor tried to call, the seller tried to call and no one has received any response. CHRIS, if you are out there please come fix the project that you started. This is extremely unprofessional and getting ridiculous. I have been waiting for weeks.

I wanted to post about my recent experience with C & G Appliance Repair as a bit of a warning to…read morefolks. First off, there seem to possibly be 2 appliance repair companies with that name. This one lists an address in Timberlake, NC and a phone number of 919.433.7924. On August 19, I had an appointment with Chris to come look at my refrigerator. The ice maker has really not been working since I moved in in May, and the water flow from the dispenser was very weak. He showed up as scheduled, and told me the ice maker needed to be replaced, and that we should also replace the water filter. He had to order parts and would come back the following Tuesday to complete the repair. Now, this is where I acknowledge my own mistake - I paid by check up front for the parts and his initial visit. No need to tell me I shouldn't do that - lesson learned. In any event, I paid him $230. He had given me a window of 2 to 6 p.m. on Tuesday to do the repair. By 5:00, when I had not heard from him, I called and left a message. At 6:00, I called again. No call back, he just never showed. I tried to call several times after that but kept getting voicemail. I finally got a hold of him several days later. He told me he had had a family emergency and was on his way to UNC Hospital and was going to get back to me as soon as he was able. I told him I had been concerned that I got scammed and he assured me that I hadn't. I gave him the benefit of the doubt and told him I hoped that everything was going to be ok with his family. Another week passed. No call from him. The next time I tried to call, his phone was completely offline. The message I received indicates that it was a pre-paid and there were no more minutes on the phone. I tried over several days, hoping he would just reload it, but that has not happened. I am now convinced my $230 is gone. So I am posting a review on Yelp and Google Reviews, and notifying folks on the listservs to which I belong. I will also be filing a police report. I will happily update this message if I hear from him, but I am not hopeful that I will. And I would have happily waited as long as necessary for the repair if he had just contacted me and let me know what his situation was. But now it looks like I will be ordering the parts and doing the ice maker installation my own self. Thanks. - J UPDATE: I have received some additional information and might have been too hasty in airing my suspicions. I did not think I "rushed to judgment", but perhaps 3 weeks is not that long if there is a real health emergency. I will update eventually with details as the situation merits. To be clear, I had not yet contacted the police. I wanted to wait a while before I pulled that trigger. I'm glad I did.

After being ripped off by other appliance repair companies in 2021 and 2023, I found these…read morewonderful folks here and based on their positive reviews, hired them to replace a dead heating element. Harry is a rockstar tech who showed up with the replacement part and had our dryer up and running in under an hour. Fair pricing. Quality customer service. Y'all hire these people whenever your appliances quit on you

Exceptionally professional and competent service at a very reasonable cost. Office staff were…read moreconsistently courteous and knowledgeable, and the technician who handled my repair was prompt and pleasant and completed his work quickly and with excellence. Would not hesitate to work with this company again and have recommended them to others as well.

I met them at QuiltCon and ended up going to their shop after the convention ended, super helpful…read moreemployees and a great selection of Brother and Janome machines and lots of quality thread (and a small selection of fabric and notions and feet).

Staff is extremely helpful. Only sewing shop I do business with. They are fantastic.read more

the good: On the phone they said they'd be able to come right out and fix my dryer! I had already…read moreordered the part, even! the bad: i have my Frigidaire dryer stacked on top of washer. It's very easy to take down. He refused and when I offered to help him-- and I'm not making this next part up, grabbed his toolbox and stomped out of my house. I asked him if he was "Mike Ward," and he said he was. So it's not like you can let someone at the company know what just happened. the recommendation: just don't. there are other places.

Excellent, professional service. Easy to schedule the appointment. Arrived on time / slightly…read moreearly. Investigated the problem and fixed it. Nice guys. Recommended.

Had an issue with our dryer. Doug was the consummate pro - friendly and clearly incredibly…read moreknowledgeable. He finished the job in literally under 10 minutes, replaced the failed belt tensioner with a better engineered tensioner unlikely to fail in the future, and even mentioned what we should do were the dryer to ever become less quick at drying laundry (inspect the ducting leading to the outside as it might restrict airflow over time due to its routing). Unequivocally recommended.

Their technician actually broke my washer today! This was his third time to my house. Last Thursday…read morehe ordered the wrong part and told his boss the part was bad and needed a new one order. He came today to put that same part in and he broke my washer completely and now I have to buy a new one and a new warranty because of his incompetence! Do not use this business!

I found this spot while doing a Google search. I was on the hunt for some disposable bowls. I made…read moreone phone call and fell in love with a lady on the phone. She was so helpful, so kind and she took her time explaining to me exactly what she could offer. Just this patient with me. When I got to the spot, it's very nice. It's very clean and gorgeous products. It's open to the public and they have great showroom hours. I was assisted by a gentleman name Abdul he was just as kind and patient as the lady who had answered the phone. He went above and beyond trying to get me exactly what I needed. Unfortunately this time they didn't have what I needed, but I'll definitely give this spot a try again in the near future as the service was impeccable.

Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Ifix answered our request for service and the tech came out the next day. When they answered back…read morethe starting price was $69.99. The tech fixes the dishwasher which had to be secured back into the cabinet where it was initially installed. Guy fixes it then turns to my wife and I and says" my boss needs me to charge $186 for the service!" My wife says "what about its $69.99" guy then says "ok it $69.99" This is shady BS. Is this guy working on profit for himself, do they not have a structured pricing program. This was and easy job. Steer clear of this company.

Davis did a good job fixing y GE washer quickly. Even better, he diagnosed the repair for my LG…read moredishwasher and recommended replacing instead of repairing since the cost was similar. I really appreciated that. I'd work with PINS again

Very accommodating and helpful. Good service and a very nice technician. A good value for the…read moremoney. Since I wrote this review, I have had my dryer and washer serviced and it went very well. I