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    TEC Equipment - Reno

    2.3 (3 reviews)
    Closed • 7:00 am - 5:30 pm

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    RV Country

    RV Country

    (114 reviews)

    Some parts of the purchase of our new Brinkley rv from RV Country were absolutely fantastic but…read morethere were parts that were an absolute horrible experience. We were at an RV Show in March (28 & 29) and that is where we decided to purchase this rig. We pointed out a number of things that needed attention to the rv. We were assured by a number of representatives (& the owner) that all would be good upon us taking possession on April 25. We arrived on Saturday, April 25 at 11:23 and were greeted by a man named Ted... a less than stellar interaction began. First of all, he was the person who did the entire PDI - Pre Delivery Inspection - & unfortunately it seemed that he had never looked at the rv... None of the issues on the outside of the Brinkley were repaired. He was shocked that we pointed these problems out to him. He didn't know how some of the exterior systems even operated. When we moved to the inside and we pointed out several issues, he rudely said "look, we don't fix things ahead of time, you gotta acquire the right, bring it back, and then we'll order parts and fix it"... are you sh!tt!ng me? So the sofa that was broken at the show in March is still broken over 30 days later. The microwave oven that has a blood curdling screech when you open the door is still there, and Ted laughed and said "oh, that's not that bad". So many other things he didn't that day was nonsense. When we went inside to finalize paperwork, Tucker was the man! Very easygoing and knowledgeable. He answered every question, helped with a number of items that had issues. He cares about customer service! Unfortunately, we could go on, but that email will be sent to the owner. He requested that we send him a detailed synopsis of our experiences.

    this will be a revision to my original review... which, by the way, is asked of you to receive a…read morediscount on parts or service when you first arrive for warranty work. It's true we did by our first big boy here and the only reason this review has 2 stars is because of the front office staff and our salesperson, Mike. After that this place is an absolute nightmare to deal with. Our first experience was warranty work where we waited 4 weeks to bring the RV in for them to evaluate. We brought the RV back again in another 4 weeks for them to hold it for 6 weeks... they told us our rig was ready to pick up and when we got there, no work was done... they were only evaluating the work to submit and we'd have to bring it back again for the actual work to be done. Ok, I get it. Let's do that. Months go by and I keep checking on a service date. They tell me they are waiting for approval from REV. I call REV to see what the holdup is and they inform me that my work has been approved for a couple of months now. RV Country claims they never knew. Anyway, we bring it in AGAIN. this time most of the work gets done and for every line item they fix, there are 3 other things the techs broke in order to get the warranty item fixed. I finally bought all of my warranty parts from them so I could do the work myself. The sale ultimately went well. The service is subpar at best and there is zero quality of work. The best one was when they had to winterize our RV because it had to sit for so long, and they forgot to reconnect the washer/dryer. The washer tried to cycle dry and blew the board. RV Country admitted it was their fault but refused to pay for the new washer and told me I could probably have it repaired. The Rig was 6 months old at this time. I have a literal laundry list of trash work I've had to fix because of them. If you are handy at all, do the work yourself. If you are not, I suggest running, not walking, to anyone other than these guys to work on your Rig. It's not worth the hassle and you will find far more pleasure in your RV by finding a better place to do your work. Sorry for the long winded review, I've been holding off on it for a while. We've had our coach 2 years now and I've done the majority of handyman work on my own and couldn't be happier. Oh this just keeps getting better. Years later I'm still finding the amazingly incompetent work performed. In Austin Texas and my awnings ended adjustments and lo and behold, they weren't even prepped after install. Fantastic! While it was at the repair shop, they noticed my coach losing pressure in the airbags very quickly. Come to find out that when RV country did a recall on a line under the coach, THEY CUT THROUGH MY AIR LINES IN TWO PLACES CUTTING THROUGH THE TIES. The other items I've listed are plain ignorant and negligent. THIS however is dangerous. I am advising everyone I know with coaches or interest in coaches to NEVER EVER EVER use RV country. You guys are absolutely lame in every aspect. The only saving grace you have is your front of house employees and the sales person. I only truly hope they find other jobs with someone with more integrity.

    Sonsray Fleet Services - David helped me get parts for my skid steer

    Sonsray Fleet Services

    (2 reviews)

    So being summer, and loaded reefer trailers taking priority, which is totally understandable and…read moreacceptable, I called and was told to come in, drop off my truck for a day or two if I could. I needed to get my APU service and fixed. I think Ricardo was my tech, and this guy was an absolute wizard! They tore my unit apart in search for the issues that I was experiencing throughout the past couple months and couldn't find any. We sat and troubleshooted for about 15 minutes. I then reminded him that I needed a PM service, which at that point he found my issue that was triggering the problems on my tripac. On a totally unrelated issue, upon leaving TK, I blew my AC compressor in my engine bay. I went back in and ask Ricardo to give me some advice, and he brought back another tech that works on trucks, so they gave me a pretty good idea and had start on what I need to get checked out at Peterbilt up the road on the 15th.. It took a little bit of time to get in, but I was just sitting anyways and I live right down the street. I've called this place before, sometimes they're busy, other times they're not. But for the service and professionalism you will get here, it's definitely best to wait if you can. Thank you SonsRay! You know I'll definitely be back, being a local boy! ***DISCLAIMER*** This review is federally protected under Federal Law by way of Bill #EO14149. Removal or alteration of this review by Yelp and/or their affiliates without Expressed consent by it's author is strictly prohibited by FEDERAL law. VIolators will be prosecuted.

    My go to for rental services! They'll treat you like family they are very thorough and knowledgeableread more

    Feed World - Store Front

    Feed World

    (19 reviews)

    Great group of knowledgeable staff, well stocked, and easy to work with. No sleazy sales tactics,…read moresmooth transactions. I've purchased two LS tractors, a trailer, and some towing odds and ends - all quality stuff. The fact they sell taste of the wild is the cherry on top. Thanks for all your help!

    Who would have ever thought that visiting Feed World would become one of the highlights of my…read moremonthly routine. Not me! But over the last few years, this has definitely been the case, for a multitude of reasons. First, they help me take excellent care of my animals with their selection of products. The main reason I go is for chicken feed and bedding, but I can't leave without several special treats for my Riley dog. He loves the big beef knuckle they have, and it's an epic doggie pacifier, good for several hours! For the "ladies" aka the backyard chickens, well they get great stuff from our kitchen all the time, but I decided to spoil em a bit more and picked up some freeze dried mealworms! To say they loved them would be an understatement. Watching the ladies do their chicken thing, and Riley so content brings me great joy and relaxation, and Feed World lets me enjoy these moments. Feed World also provides me a connection to a simpler way of life, a life I find myself daydreaming about often. Every product has a purpose. There's no frills, just necessities of all sorts. I love the fact the store is simple, with bulk bins and hand written signs, with a pretty standard cash register, and just solid knowledge, and truly genuine people behind the scenes! Feed World makes me smile each and every month. It's never a chore to visit. Always a pleasure!

    Keith's Kars - At Keith Kar's Lifestyle RV, So many choices to choose from.  I'm looking at a palomino camper or a small towable trailer. Julie A

    Keith's Kars

    (36 reviews)

    South Reno

    A truly Five Star experience. I came in to see Keith & Dale at Keith Kar's Lifestyle Rv. I am just…read moredeciding if I want a camper for the back of my new Truck or a small trailer. I really enjoyed working with both Keith & Dale. I feel my shopping experience was exceptional and there was no pressure to purchase. I need to come back and look at all of my many choices as well as go to the upcoming sport and RV Show where many of their trailers and RV's will be there for everyone to check out. Thank you to Keith & Dale. I will be back. Shopping for campers & trailers is so fun! That's why I bought my truck. Camping. See you all soon. Julie A

    I have a truck camper that I have had serviced several times at Keith's & they have all been…read moreabsolutely positive experiences. I highly recommend them based on the quality, knowledge & value they provide. Originally, I had my junky old battery replaced with 2 lithium batteries. This summer, I had my leaky broken skylight pulled out & replaced with a much better one. Then, my CO2 detector went dead & they were able to squeeze me in & get that done ASAP. My only regret is I that I didn't originally buy my camper from them. I purchased it at Blue Compass RV in Avondale, AZ. Blue Compass has been a nightmare to deal with every step of the way which is why I am no longer willing to work with them. Thank you Keith's! So grateful to have found your business. I see myself coming back to you for all my camper hiccups.

    Camping World - Reno

    Camping World - Reno

    (217 reviews)

    South Reno

    This review is for the parts department. Husband & I have gone to this department many times and…read morehave always had a great experience. But this last purchase went above and beyond. Shout out to JP, John & Jason for making a big order amazing. They researched the appliances we needed for our RV, not only got an amazing price but also they got it delivered to their store as promised. All three guys were fun to work with and they cared about taking their time to help us out. We love getting what we need for our RV from them. Should shout out to the ladies in this department as well. Don't know their names but as long as we have been going there they have been there and they are always nice and helpful. When my husbands says we have to go to Camping World parts department I go with him because I know we will be seeing "friends" that work their and they all always greet us with a friendly smile and hi happy to see you both again :) We have fun when we are there. Met the manager of that department as well today who was really nice and cares about his customers.

    I would highly recommend checking other dealerships before you sell your rv to this company. This…read moredealership will rip you off especially if you are a senior and they tell you your trailer will not need any repairs. On the final deal we found $2,000.00 in repairs they offer you less for the repairs they found. They tell you repairs need to be done. Our rv had no repairs they made it up to reduce their offer. I will never do business with Camping World. This company lies a lot, don't be fooled by their lies. As being and honest customer and a senior my rv i sold to your company you as a reasonable sales manager should have given me full price you offer me but bogus repairs that where not need at cost of $2000. Your selling staff tells my wife and l the trailer is in wonderful shape. At this point your company owes us $2000. Refund for the bogus repairs that where never done.

    TEC Equipment - Reno - truckdealers - Updated October 2026

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