Called them with some general questions and about a possible rebuild. Very friendly and…read moreknowledgeable. I haven't had any work done through them yet but great communication.

This place of business shouldn't even have a one star rating. I just called with questions and got…read morethe worst treatment from the manager John. To recap, I'm a parent in Houston TX with a student in Arlington TX. My son's vehicle is having transmission trouble that had already been diagnosed by the dealership. Of course, the price quoted at the dealership was excessive as most dealerships prefer to replace rather than repair. The manager john obviously hates his job and cares even less for potential customers. My call went something like this; Hi I would like to get a price range on a transmission replacement for a 2012 nissan versa. I understand you cant give me anything spec..... He interrupts with you gotta bring it in. I begin again, I understand that you can't give me anything specific without first looking at the car but i'm only looking for..... He interrupts with, I can't tell you anything without looking at the car. I don't know what it needs. I begin again, trying to explain that I'm concerned with whether the vehicle will make it in and that since repair is the most expensive service; if he could give me a part and labor cost for the vehicle type it would be helpful since a transmission repair or even rebuild would be south of that cost; but he interrupts me with, I'd need the VIN. I respond with I have the VIN. I proceed by saying, Sir if you could just let me finish I can explain what i'm asking. He snaps, I can't help you!! So I say thank you and goodbye. I call again as i'm assuming this piss poor service must be someone without any concern for the bottom line of the business, right?? Wrong! When I call back, he answers. I say, Hi John, is there someone else that I can speak to. He responds, I'm the manager here so if you can't talk to me you cant talk to anyone and I don't even want to deal with you now. I say, sir if you would let me finish.... he finishes with, take your car somewhere else and hangs up. Please don't misunderstand my position. I am well aware that total costs for car maintenance can't be quoted BUT labor and parts can be. He is simply inept as a manager and I am happy to take my business elsewhere I just hope someone in real need doesn't run into such a sad representative in the future. Lastly, this is a message to the owner, this person, John, is intentionally sabotaging your business, because there was no reason for him to turn your business and profit away based on not liking the question I asked.

Dave is GREAT! He was very professional. He worked hard to get our truck done quickly and saved…read moreus a lot of $$$$ !!! He did not automatically assume the transmission would need to be rebuilt, he looked at all the options. We called several other transmission shops for assistance and service, they ALL automatically said we would need to rebuild the transmission and ALL were more expensive than Transmission Doctor. He called many times throughout the process to keep us informed of the status. We are very happy with the work he did. I would gladly take any vehicle we own to him, and confidently send anyone to him as well. Additional note - He just called me (2 days after we picked up the truck) to make sure we were happy with the work and that everything was good. I am so impressed with his level of customer service.

Excellent work by honest people. Another transmission place tried to rip us off with a $3000…read morerebuild for our Explorer. We brought it here for another opinion and were told we just needed to replace two ignition coils for $200. Work was done quickly and well, and my husband saw the owners pet project in the garage. Long story short, my husband brought his Viper in for some work, and it too was done perfectly, timely, and at a great price.

Dealership wanted twice what Texas Best quoted me and said they couldn't even start the repair for…read moreanother month and a half. Texas Best got started right away and completely rebuilt my transmission in less than a week. My car ran like a new car. They even insisted I bring the vehicle back within ten days to ensure there were no leaks and ran another diagnostic check. GREAT SERVICE FROM A PROFESSIONAL SHOP.

I highly recommend this shop. They fixed serval issues on my old C10 pickup…read more Lloyd and Joe are very knowledge and straightforward. I was called and updated about any additional needed work before it was started so I could approve.

Worst experience of my life. When disassembling my old motor they ruined the distributor gear &…read morethe cam gear trying to remove the distributor. So I bought a new cam.& distributor costing 800 dollars. When they got th new motor in & sent it to be tuned two fuel injectors were pinched & they over fueled the engine. Now I have severe Blow by & oily plugs on a brand new engine. Now I need a complete rebuild . Horrible experience.. Very depressing to spend all that money & not be able to enjoy it . I would not trecommed this shop to my worst enemy. Buyer beware.​​

I had an amazing experience with this auto repair shop! The staff was super friendly and really…read moretook the time to explain the issues with my car. They fixed it quickly and at a fair price. Highly

I cannot say enough good things about this shop and its owners! Sedrick and Charlie were both…read moreamazing to work with. Sedrick gave us a quote and told us all of the information we needed to know and Charlie was the person who did the work on our car. He explained everything he did and communicated fully. He was even kind enough to work with us when our bank was giving us trouble with sending the payment and it needing verification. I will never go to a different shop to get work done!!

I found out about Morrison's Automotive from a Kennedale city worker. It's the business that the…read morecity uses for their vehicles. Amanda in the office was welcoming and friendly. She was expecting me as I had called a few days before coming in. She later called me with the information concerning my car and what was recommended including the total cost. I felt it was a very reasonable amount! Lee is the mechanic and appears to the owner of the business. He's very personable, friendly and accommodating! My mechanic of almost 20 years retired recently; I'm so happy to find one that I like and trust!

They have done automotive work for my family for years and they always do a great job and are…read morealways friendly. We have no reason to go anywhere else, they have earned our trust.

Gave me a fair price on a transmission replacement and got it done on time…read more Holding back 1 star because unfortunately there was an electrical issue after the repair. They didn't give up and took a few days to find the issue. But fixed it free of charge. What more can you ask for than to own your mistakes and fix them. They certainly did.

Mike and David gave me a great solution and a fair price for a transmission replacement on my Jeep…read more I'm leaving one star off because the process did take about a month, but during that time Mike kept me updated and handled a lot behind the scenes. Overall, I appreciate their honesty and the quality of the work.

Had a great experience with Tactical Transmission. I received excellent communication, quality work…read moreand friendly service. I highly recommend Tactical Transmission!

If you are looking for repair work, and dream about a place where they are honest and care about…read morethe customer, look no further.. They really helped me in a pinch and they were reasonably priced.

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer