Gave me a fair price on a transmission replacement and got it done on time…read more Holding back 1 star because unfortunately there was an electrical issue after the repair. They didn't give up and took a few days to find the issue. But fixed it free of charge. What more can you ask for than to own your mistakes and fix them. They certainly did.

Mike and David gave me a great solution and a fair price for a transmission replacement on my Jeep…read more I'm leaving one star off because the process did take about a month, but during that time Mike kept me updated and handled a lot behind the scenes. Overall, I appreciate their honesty and the quality of the work.

Dave is GREAT! He was very professional. He worked hard to get our truck done quickly and saved…read moreus a lot of $$$$ !!! He did not automatically assume the transmission would need to be rebuilt, he looked at all the options. We called several other transmission shops for assistance and service, they ALL automatically said we would need to rebuild the transmission and ALL were more expensive than Transmission Doctor. He called many times throughout the process to keep us informed of the status. We are very happy with the work he did. I would gladly take any vehicle we own to him, and confidently send anyone to him as well. Additional note - He just called me (2 days after we picked up the truck) to make sure we were happy with the work and that everything was good. I am so impressed with his level of customer service.

Excellent work by honest people. Another transmission place tried to rip us off with a $3000…read morerebuild for our Explorer. We brought it here for another opinion and were told we just needed to replace two ignition coils for $200. Work was done quickly and well, and my husband saw the owners pet project in the garage. Long story short, my husband brought his Viper in for some work, and it too was done perfectly, timely, and at a great price.

When you ask for a specific quote and get a response that clearly tells you they didn't read the…read moredetails, so you follow up to make sure that price he just gave includes what he left out (replacing transmission filter) which he then says, "no" and further responds with some Grade-A BS. It does not take 9-hours to replace an automatic transmission filter... A "faith-based automotive repair franchise" with deceitful behavior is right on par with American religious behavior.

Only place I'll go for an inspection from now on. This was my third stop today. The kwik Kar guys…read morewere fighting with each other, drivers edge said 3 hour wait. In and out of CB in 12 minutes and they didn't charge me the $18.50. What a blessing!!

Had a great experience with Tactical Transmission. I received excellent communication, quality work…read moreand friendly service. I highly recommend Tactical Transmission!

If you are looking for repair work, and dream about a place where they are honest and care about…read morethe customer, look no further.. They really helped me in a pinch and they were reasonably priced.

I had an amazing experience with this auto repair shop! The staff was super friendly and really…read moretook the time to explain the issues with my car. They fixed it quickly and at a fair price. Highly

I cannot say enough good things about this shop and its owners! Sedrick and Charlie were both…read moreamazing to work with. Sedrick gave us a quote and told us all of the information we needed to know and Charlie was the person who did the work on our car. He explained everything he did and communicated fully. He was even kind enough to work with us when our bank was giving us trouble with sending the payment and it needing verification. I will never go to a different shop to get work done!!

Called them with some general questions and about a possible rebuild. Very friendly and…read moreknowledgeable. I haven't had any work done through them yet but great communication.

This place of business shouldn't even have a one star rating. I just called with questions and got…read morethe worst treatment from the manager John. To recap, I'm a parent in Houston TX with a student in Arlington TX. My son's vehicle is having transmission trouble that had already been diagnosed by the dealership. Of course, the price quoted at the dealership was excessive as most dealerships prefer to replace rather than repair. The manager john obviously hates his job and cares even less for potential customers. My call went something like this; Hi I would like to get a price range on a transmission replacement for a 2012 nissan versa. I understand you cant give me anything spec..... He interrupts with you gotta bring it in. I begin again, I understand that you can't give me anything specific without first looking at the car but i'm only looking for..... He interrupts with, I can't tell you anything without looking at the car. I don't know what it needs. I begin again, trying to explain that I'm concerned with whether the vehicle will make it in and that since repair is the most expensive service; if he could give me a part and labor cost for the vehicle type it would be helpful since a transmission repair or even rebuild would be south of that cost; but he interrupts me with, I'd need the VIN. I respond with I have the VIN. I proceed by saying, Sir if you could just let me finish I can explain what i'm asking. He snaps, I can't help you!! So I say thank you and goodbye. I call again as i'm assuming this piss poor service must be someone without any concern for the bottom line of the business, right?? Wrong! When I call back, he answers. I say, Hi John, is there someone else that I can speak to. He responds, I'm the manager here so if you can't talk to me you cant talk to anyone and I don't even want to deal with you now. I say, sir if you would let me finish.... he finishes with, take your car somewhere else and hangs up. Please don't misunderstand my position. I am well aware that total costs for car maintenance can't be quoted BUT labor and parts can be. He is simply inept as a manager and I am happy to take my business elsewhere I just hope someone in real need doesn't run into such a sad representative in the future. Lastly, this is a message to the owner, this person, John, is intentionally sabotaging your business, because there was no reason for him to turn your business and profit away based on not liking the question I asked.

For the second time, I've come by this place and they haven't tried to charge me because there was…read morenothing that needed fixing. I came by because a dealer mechanic has said some things needed repairs, and they assured me that was false, and that all was well. I'll be coming here for oil changes and whatever else my cars need.

Got battery problems taken care of. Personnel were very hospitable. Danny Price. Took very good…read morecare of me, very professional. Oh and the massage chair rocks.

This is my transmission. When I decided not to have them replace it, they put my transmission on…read morethe back seat and gave me my car back. It was there 2 weeks and he kept saying they were putting it back together and I would be notified when I can pick it up. I was charged 612.00 and had to pay this before they would release my car to be towed. My car was there 2 weeks and now it has grease and some other substance stuck on it. They didn't have the decency to try to put it back together and put it back where they got it from. On top of that I wasn't even notified that they weren't putting it back together.

Paid this shop to rebuild transmission for 2007 Toyota Tundra on October 18, 2022. Within a month…read morebegan having issues with the trans not operating properly and making weird noises. Called Joe after this didn't improve and he had truck towed back to the shop for inspection. I was also worried it was leaking as there was "oil" in my driveway. He informed that I had an oil leak and that the trans was fine and that I had to pay him back for the towing which I did. It was true that I had an oil leak but the trans never stopped acting strange and started giving me more issues recently (end of April 2023). It finally got the point where it would not go in reverse and would not shift into upper gears. On Saturday May 13th and friend of mine crawled under the truck and saw a very large leak ocuring around the entire trans oil pan. We then checked the bolts for tightness and none of them were more than hand tight. We took it to Kwik Kar to get fluid put in the transmission because we figured it was low. The following Monday, the 14th, we took it back to Joe. He agreed there were issues with it and that it was leaking but refused to honor his warranty and repair the truck properly. I will be suing him in court. I want me entire $4730.56 paid to him refunded to me immediately.