I was a mani-pedi walk in with an event to attend that evening. I don't get my nails done very…read moreoften and I prefer to keep them fairly short. The salon is darling. Someone has an eye for design. The three employees who were present were professional and highly competent. I brought my own polish for my toes. I wanted a complementary shade for my fingers. In spite of the hundreds of shades, they have on hand, they didn't have a great match to the toenail polish I brought in. Mia who did my nails, found something close but after a few layers she wasn't completely happy with it (I was actually OK with it.) She found another sheer shade to layer on top to get the perfect shade. I'm very pleased with my custom color! Overall, a fantastic experience. Maybe my best ever experience at a nail salon.

Under new management. The photos from my previous review was in 2022, and I had not been back…read moresince. When I went back again four years later (April 2026), it was a bit disheartening. It is a quiet location which is nice; however, I fear I did not have a good experience and will not be coming back any time soon. My nails were not cared for during the appointment (the acrylic was pulled off in an aggressive manner and hurt rather than soaking it and removing it through the proper protocol that I'm used to), and I felt like the people working were rushing. Possibly new management since April 2026 based on the recent reviews (making this review in September 2026), so it may not reflect the new NEW management.

I've been going to Emily for at least 4 or 5 months now for builder gel, and I honestly won't go to…read moreanyone else. She's incredibly sweet, friendly, and always makes me feel so comfortable during my appointments. Emily genuinely cares about her work and her clients. She takes her time, pays attention to every detail, and always makes sure I'm happy with the final result before I leave. My builder gel manicures last beautifully, I never have issues with lifting or chipping, and my nails always look amazing. Not only is she talented, but she's also such a kind person, which makes every appointment something I look forward to. If you're looking for a nail technician who is skilled, professional, and truly cares about her clients, I seriously can't recommend Emily enough!

I've been going to Tzen Nail Spa in Shoreline for quite a while now, and I can honestly say that…read moreevery visit is a wonderful experience. The entire team is friendly, welcoming, professional, and truly cares about their clients. A special thank you goes to Kim, who consistently goes above and beyond. Her attention to detail, skill, and genuine kindness keep me coming back time and time again. She always takes the time to make sure everything is perfect, and I leave feeling pampered and happy with the results. I also want to recognize all of the amazing ladies who work at Tzen Nail Spa. The salon has such a warm, positive atmosphere because of the incredible team they have built. Whether you're getting a manicure, pedicure, or another service, everyone works hard to make sure clients feel comfortable and well cared for. The salon is clean, relaxing, and professionally run. It's clear that customer satisfaction is a top priority. If you're looking for a nail salon in Shoreline with talented technicians and exceptional customer service, I highly recommend Tzen Nail Spa. Thank you, Kim and the entire team, for always making every visit such a great experience!

I have been getting my nails done and pedi done ,Hands down the Very BEST place I've EVER been to…read moreAndy , Tiffany and My are the kindest and very professional I've ever had I would recommend to everyone this wonderful place . Clean , kind and amazing!!!!!!

I booked a gel pedicure and a dip manicure with design, my friend booked just a dip manicure with…read moredesign. An older woman did my pedicure and accidentally put regular polish on instead of gel -- they offered to fix it but I declined, no big deal. Entire pedicure was very quick and for $39 I wouldn't recommend. Meanwhile my friend's dip removal was left on way too long, and she said her nails started falling apart. Then I was moved to the regular station for my manicure, and the woman was INCREDIBLY slow and drilled way too long and too hard, right on my cuticles. I actually turned to my friend and said "this hurts." After she was done with the basics, the other woman working stepped in to a) fix what she had done and then b) did my design (one nail per hand). We were there for almost THREE hours, but their pricing is the biggest kicker -- nowhere on their website do they have the price of dip removal listed if you're getting a manicure with it. Their website says "Dip removal w/o manicure $20" (which is the highest I've ever seen, I've been to ~10 salons in the area and have never been charged more than $10). We were shocked when we went to check out. My friend's total for just her hands was $77 before tip -- $14 for dip removal (for 4 full nails, and a few that were very chipped), $10 for a design (one nail per hand) and $53 for a dip manicure. My total was $106 before tip -- $39 for a quick pedicure, $14 for dip removal on four nails and a design on one nail per hand, $53 for a dip manicure. This was the most ripped off we've felt in a long while and we're monthly dip manicure girls. Edit: 8 days after the dip manicure and a finger already chipped.

Amy is amazing! Moved here looking for a new nail salon. She is wonderful and truly an artist with…read moregreat technique. My dip manicure lasts 3 + weeks no cracks or chips.

I was in a time crunch and had a broken nail, I asked for them to simply remove & file so I could…read morego on with my day. Two ladies completed a full manicure with Cats Eye finish. I was out the door and looking sharp for my work day with minutes to Amazing 5 stars - courteous, clean and well done!

My first time going there today. Great pedicure. Wonderful people -So welcoming!…read more My toes were painted perfectly. I highly recommend this place for a pedicure.

This WAS THE BEST mani/pedi experience of my ENTIRE life. They literally gave me a legit…read moreshoulder/neck/head massage for free with the service. Everyone was so sweet and friendly! I will literally never use another place now. Thank you Julie and the team! I'm so serious when I say this was an AWESOME experience

I had such an awful experience! First of all this place is outdated all chairs are battered tables…read moreare stained and dirty. They didn't provide towels and made me keep my arms on dirty stained and sticky table. Even when I asked for a paper towel to put under my arm they refused. A lady with name tag Anna was rushing and didn't do her job properly. She was wearing dirty apron and using tolls that wasn't sterilized, I didn't see her clean it before using on me. At the and they charged me $50 for a manicure but they don't have a price list displayed anywhere. I would never come back and don't recommend going to this place to anyone

Horrible! Came here because I got a gift certificate from a friend. I was convinced to do the…read moreParaffin pedicure. The service was rushed, the tools were not clean or sterile and the paraffin treatment was a joke. My gift certificate covered the cost of the pedicure, but Hannah insisted that I needed to pay extra and told me the amount for the tip. She was pointing into my wallet. This was so inappropriate. I will never go there again. I've had much better service and less expensive pedis with clean, sanitary bagged tools. Skip this terrible business!

I took my girlfriend here to get her nails done as a surprise before a wedding event we attended…read more This place was recommended by a friend as I would not know where to go exactly for this stuff. The workers there were friendly and did a great job. The store was clean as well. We were the first morning appointment and they greeted my girlfriend and got started on her nails right away. She got the cat eye nails style and overall she had a good experience there and was happy with the work done! While I can't surprise her again at least we know of a good nail salon in the area!

New owner. Hidden gem. They do design. Highly recommend. Price reasonable. I will be backread more

Updated Review: the owner contacted me and gave me a full refund within hours of my initial review…read more I really appreciate the prompt and helpful customer service. Thank you Cookie Nail Salon for the resolution. Initial review: For my 30th birthday I treated myself to gel x tortoise shell nails. It was my first time in the salon and it's so cute and comfortable. I wish I would've taken a picture of my nails, but just imagine very cookie cutter square nails, not filed well, and the polish was so bumpy like oatmeal. I was so disappointed. I actually went home and removed them as soon as possible. When I asked the front to look at my nails, they told me they were bumpy because of the design. I have been getting my nails done since I was 16 and I never had a nail tech create such a thick and bumpy build up of polish due to a design. I loved the customer service and free first time customer gift. But I will not be coming back.

Not really happy with my 2hr+ appointment just for a pedicure (express, nothing fancy) and a dip…read moremanicure. The top coat started peeling off the day of. She didn't make it smooth, it was bumpy but I was going to just roll with it. Then the top coat on other nails started peeling. And now, less than 4 days later, the polish cracked and broke off .... Not returning. I've paid more here for less quality than other places.

They did a good job on my feet but the washroom was really dirty. There were dirty towels, what…read morelooked like black mold on the base boards, and thick dirt on the top of the floor boards. I can't decide wether or not to go back.

This place is near my home, so I have become a regular customer for pedicures. Helen, who seems to…read morebe the proprietor, speaks English and is very friendly and conversational. This review is an update on my previous one that was negative due my first visit during Helen's absence, when no one that spoke English was on duty. Good service but cash only.