We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

Extremely happy with our service. We have a neighbor 3 doors down from us that does roofing. After…read moregetting everything pretty much set with him, I thought it might be good to just check Yelp and see what else is out there. I called Mueller Roofing on at Wednesday 5pm. Levi called me back within minutes. He ended up talking with me for a good 15-20 minutes explaining everything about his company and what they do, how they charge, and the whole nine yards. After that conversation, I was confident that I wanted to go with Levi. He sent me the proposal/estimate the following morning. I was so impressed with everything at that point, I signed & sent back the agreement form right away. Levi then called me later in the day and scheduled our roofing to be done in the next 2 days. That had to be cancelled the day of installation (due to rain) and it was immediately rescheduled for the day after. All in all, our roof is absolutely beautiful. Service was outstanding. The few times I called Levi's cell phone, he answered instantly greeting me by name. He really made me feel like he appreciated our business. I can say, without a doubt, that Levi & Mueller Roofing will be our roofing company for any of our future needs.

It took more than 4 weeks to get our quote. The quote had nothing included that we talked about or…read morewanted. It seemed as though everything was going to be "Add Ons" that they determined the cost of as they went. The salesman didn't even go onto our roof or inside the attic like the other professional roofing companies did. Very unprofessional from the start. Their salesman had little to no experience & it was terrible from the start. Trying to reach a manager or anyone above the sales rep was difficult to say the least. Do not recommend!

Amazing experience altogether! High quality material, professional crew and the work was impeccable…read moreand done in a timely matter. Thank you for a job well done! Highly recommend

Can not recommend AJ Exteriors highly enough. They do outstanding work. Adam handled a siding…read morerepair job on my house that others wouldn't touch. He did a perfect job. Could not be happier with AJ Exteriors.

they did a fa job I would recommend them to anyone. they explained everything to me what was going…read moreto happen from start to finish. the crew t did the work at ou house were top notch I would rate the crew a solid 10 out of 10.

Just had nine windows replaced. Quote was very competitive. Windows came in sooner that estimated…read moreand Brad brought them out and installed them. Only took two days to complete the job. They look great and operate great. Brad did a wonderful job finishing and cleaned up everything. Very satisfied with price, work, and cleanup.

We had the craftsmen at our house to replace light fixtures, install new ceiling fans, and replace…read moreour old light switches. The guys knew exactly what to do, were friendly and professional, and answered all our questions. They showed up on time and cleaned up after themselves. Glad we found them! Next project we are hiring them to complete is to do some updates in our master bathroom.

Bonaficio just finished installing our kitchen and bathroom hardware as well as all of our…read morecurtains. He then happily went the extra mile and hung my new closet jewelry organizer and the set of wall hooks for our dogs' leashes, just because I asked. He was very friendly and did a tremendous job on everything! Having it all done well, without the headache of my husband having to do it himself, was worth every dime! I highly recommend this company.

This is the third time I have enlisted the services of Savage with my properties and each time…read morethey've provided me with incredible service that was stress free and professional. I recently had my roof replaced and new gutters by Savage roofing and I couldn't be happier with the results. From start to finish, the personable customer service was top-notch-- Daniel and his team were professional, very responsive, took the time to explain everything clearly and answer all my questions. They kept me updated throughout the entire process. Every detail was explained clearly and honestly, with no hidden surprises. The crew showed up on time, worked efficiently, and left everything spotless when they finished. The quality of the work was superb! Quick, painless, and the job looked fantastic. I am in awe of how easy they made it. It's rare to find a company who delivers great work and exceptional service while also treating customers with such care and respect. Highly recommend this roofing company to anyone in need of repairs, gutters or a new roof!

Place promises to be back to cover roof next day leaking bad. No show no Call. Called and called…read moreleave message. No response. Meanwhile house getting destroyed because of teranchal down pours. Finally get answer person said they are no longer with them. Who's that the owner? Isn't that his business? So came out again. The same exact same thing. And never showed to meet insurance agent even had appointment. Never showed so lost my claim and now have claim on record. Now all this down pours the last week destroyed house. Ceiling dropped floor soaked. Now it destroying family room ceiling underneath. Cannot believe came out twice with paperwork never showed to cover roof to atleast slow the rain from damaging everything.Same answer twice there no longer here. Not showing up to meet agent and now have to put money out of pocket to fix all. Now its the roor,ceiling floor,ceiling and a claim held against.

I'm extremely happy with the replacement siding I had installed on my home…read more First while getting the estimate , they offered helpful insight as to the best siding for my home, ( a house built in 1900) when it came to the installation The work crew was great, very professional and hard working. Very good quality materials and workmanship. The work done exceeded my expectations. Also did a great job of cleaning up when the work was completed

I can't say enough great things about R.E. Duchene. They made my roof replacement process…read moreeffortless and efficient. Their pricing and quality of work absolutely cannot be beat. I was quoted by other roofing companies who provided extensive quotes and annoying car salesman tactics. Choosing R.E. Duchene was a no brainer. Jessica and Ryan were an absolute pleasure to work with and the workers that completed my roof did a tremendous job. The best part, they made sure everything was spotless before they left. Any future home improvements I have will be with R.E. Duchene hands down.

Corey was professional, skilled, and quickly got the job done. I'm glad to find someone I could…read morerely on for my roofing needs!

They did great: requested an appointment on Sunday night. They were out Monday morning, and had…read moreeverything done same day. Couldn't recommend them more.

I found JJ Construction through Yelp…read more I would highly recommend JJ Construction. They provided an honest quote. I actually went out and received 4 quotes. While JJ wasn't the lowest, they were the most comprehensive. For example, all of the other quotes quoted the shingles and work, but JJ Construction quoted shingles, tiles, gutters, and all hardware (new fans/vents/gutters). They are highly skilled. They did not rush the project (who wants a roofer who rushes?) and cleaned up every day. Communication was excellent. They installed Class 4 shingles, which lowered my home owners insurance by 20%. The work quality was top notch. I was highly impressed by JJ Construction and I would recommend them to anyone. Thank you Matt, for a great job.

The guys did an excellent job with replacing the siding on my home from installing the insulation…read moreand the house wrap to applying the siding. They were very meticulous with every detail around the house. Cleaned up every day before they left. Voytek always a phone call or text message away if I had any questions or concerns. I would definitely use them again for any other projects in the future.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.