Kirk Moncol, the manager at this branch, is the reason we visited this branch. He was managing at…read morethe our closest Boca Raton branch. Mr Moncol has provided vital professional banking assistance to us on more thank one occasion.

SeacoastBank had been my home bank for over 10 years! Both my mom and I have banked at SeacoastBank…read moreand love it. Specifically the Lantana Branch, which always has amazing employees. Ms.Linda has always been there for my mom and I. For example, one time I forgot my account number, I phoned the bank, and Ms.Linda provided it to me within seconds. I'm so grateful to be banking with such a wonderful bank. I highly recommend banking with SeacoastBank . Let them know know that my review sent you! Happy banking!! :)

I would give four 4 as I am partial to my Citi Bank but Monia the bank branch AVP IS SOO AWESOME I…read morehave to give 5 stars. If opening an account and or if you need financial planning advice I highly recommend you giving a call and making an appointment to meet with her to grow your business or personal financial benefits.

I see why this location is rated where it's at. So disappointed at this location. I come in to make…read morea deposit and clearly stated services I needed. I don't have an issue because I needed roll coins but I do have an issue that I was there to make a deposit. How does she withdraw from the account. To busy talking and not truly paying attention to the customer. Never have I experienced what this location did..... Ronett Colley. Please do better. Just don't understand how a teller withdraws money from your account when you clearly making a deposit. Make it make sense.

Made appt about a week ago to discuss investment possibilities. Arrived 5 minutes early. Sat in…read moretheir waiting area for over 20 minutes and was never approached by any employee. Apparently they don't need business. Was a client over 10 years ago at this branch and from what occurred today, their need of doing business hasn't changed.

Great bank . I had to open a new account for our HOA. Keemisha Lindo, the branch manger is very…read morecharming and couldn't have been more efficient and professional.

The Chase Bank on Congress Avenue is always a reliable one to go to. The entrance to the drive…read morethrough ATM is a bit inconvenient to get in and get out from, but besides this, everything else is pretty much a standard bank experience. The inside of the Chase bank is moderately sized and the bankers are professional and friendly enough. You can ask any questions and they will take their time to respond in a respectful way. This location offers plenty of free parking spaces.

I am writing regarding the abusive, provocative, and unprofessional conduct I experienced at…read moreBoynton Beach branch at 4740 N. Congress Ave. location. The treatment I received from the branch manager went beyond rudeness -- it was deeply unsettling and, I believe, emotionally abusive. I was acting in my capacity as the court-appointed administrator of a deceased family member's estate. My family member had maintained a decades-long banking relationship with Chase Bank--extending back to before the J.P.Morgan merger. I am legally obligated, under court order, to complete certain account finalizations and estate-related banking matters. On the days in question, the branch manager interrupted me continuously, spoke over me, and refused to allow me to ask questions or clarify information. Her manner was not only dismissive but also dictatorial. At one point, when I respectfully explained that she could not refuse a court order, she replied, "We will see. We have our own rules and procedures." Such a statement reflects arrogance, disrespect for the law, and a complete disregard for customer service standards. The experience left me feeling demeaned and powerless, and I genuinely felt emotionally abused by her unprofessional behavior. No customer--or especially a bereaved family member fulfilling legal obligations--should be treated this way. The manner in which she handled these interactions left me feeling provoked and distressed. Her attitude and communication style escalated the situation, and I believe she intentionally provoked me into anger -- a reaction that no customer should be driven to during a sensitive, legally required process.

I moved to Florida a little over two years ago and needed to find a new bank. At first I went to…read moreanother Chase branch but I left very dissatisfied with the employees. I came to this branch, located in the Shoppes at Woolbright, and the banker who worked with me was wonderful. He was very kind and didn't rush my decisions. Since then I've continued to use this branch. It is always welcoming and there is plenty of parking. The drive through and walk-up ATM's are great.

It's wonderful to have a local bank that knows us. There's lot of parking in front, a drive-through…read moreATM and friendly, helpful staff. Today I went inside because my ATM card was not working. I was told that new cards were issued and I should have it in 5 to 7 days. I was able to take out enough cash to hold me until then.

I opened an account in New York city 15 years ago and it has been dormant. After many phone calls,…read moreI decided to come in today to see what's really going on. There was a lot of free parking around the corner This Capital One Cafe was very neat organized and inviting. Jessica sat down with me for 20 minutes and helped me update this old account with One. That's giving better interest. She was knowledgeable, very helpful and saved me a lot of time and aggravation. This is a nice branch right in the heart of all the shops and restaurants on Atlantic Avenue in Delray.

A bank that's a cafe? A cafe that's a bank? It seems…read moreconfusing at first, but it's pretty amazing. Think of it as a free open community space to relax, meet friends, work, read, grab a coffee, use the restroom, or yes get some banking questions answered. It's a super modern but comfortable space that's open to use, even if you're not a capital one customer or even buying a tea or coffee or pastry. There are plenty of chairs, tables, stools, and a couple of cozy couches, along with some little cubicles that you can book for an hour or two for meetings or quiet work. The cafe section is run by a fantastic team of baristas that are extremely friendly and personable. They make some amazing drinks, and some delicious baked goods. The rest of the place is run by the capital one team of ambassadors who are quick to welcome you in, ask you about your day, get to know you more, and answer any questions you may have about banking and credit cards. The folks who work here have honestly become some of my good friends, and I always pop in just to chat and see them. They also offer free Money & Life Mentoring sessions. Brittney's guidance has helped me tremendously in managing my financial and also personal life. Think of it as a mix of therapy and financial coaching. On top of the sessions, they're constantly hosting community events, financial workshops, and meet and greets to build connection in the neighborhood. This is one of my must do's in any city I go to, and this one in Delray is my absolute favorite.

horrible service from Gloria and Cidline. Then after being sent all over from emails to phone…read morecalls, Ryan from consumer and small banking operations leaves a message with no extension and hold times about an hour that drops your call.

Quite a hassle opening a bank account here at the Woolbright and S. Federal Highway branch. I tried…read moreto open the account online and they said I had to go into a branch and make an appointment. I arrive five minutes late for my appointment, and the banker took another person ahead of me and I had to wait like a half an hour, then I got notice from the email that they were going to close my account because they didn't have my correct address Again, I had to go to a branch but this time I made an appointment and arrived 15 minutes early. The banker took me right away. He needed to see my ID I'm using the mobile app. It is very easy to use except when you make a bill payment, they don't deduct the money right away. It takes two days for it to show up as a deduction.

Worst experience. I was contemplating moving to a new bank because of horrible customer service but…read moremy usual branch is great. This one is horrible and should be avoided, specifically Tatiana. Don't work in customer service if you don't like dealing with questions. I didn't know how to transfer money from my wells Fargo account to a friend. You can do this with USAA and Navy Federal quite easily so I asked. What I got was a lot of attitude then she told me to take the money out and just gave me cash and called it done. She passed me off to Alberto who was phenomenal and handled my issue with professionalism and kindness. It's times like this that I regret staying with Wells Fargo