Horrible service, long wait to talk to a representative. I'm beginning the process to move to…read moreonline banking Axos, I recommend doing the same. The people at Wells Fargo don't care about you.

Friendly staff, no wait. Clean and maintained building. The outside is really cool, artsy.read more

Where to begin, I started a chase bank account thinking it…read morewould be the best bank to go through. I was horribly wrong. After opening the account I had to go back into a branch 3 times to "activate and authenticate" my account. Then I call them and file a dispute a month later because I was overcharged. The claim wasn't even open for 24 hours before it was closed and when I called to ask the outcome they said "the merchant said the total is correct so we closed it". They didn't even call me to inform me what the merchant said or that they were doubling down to not lose money. I have a private bank in Texas that is phenomenal and they fight for their customers instead of rolling over and giving up. I will be closing my account soon and taking my business elsewhere.

Had issues adding a card to my apple wallet firstly among other things and doing it online and…read morecalling chase corporate customer service looked me in to the bank. An employee there named JEREMY CAMPBELL approached me quickly, was friendly kind and saw me as a human first not just a customer, treated me well, and helped me even further by showing me how to add a few super helpful things like tracking my credit score and goals on the app instead of me having to do it myself through other finances related apps I use which for me is way better since I like to have it all in one place. He was awesome, and the branch has been great so far in the few months I've been a client. P.S. I used to work in corporate at a big bank competitor and can usually figure this stuff out myself so I really need his help and he was great! GIVE THAT MAN A RAISE CHASE!

Ana at TD Bank on Powerline Road was a fantastic empathic and patient listener when I presented my…read moreawful fraud story. She was efficient and professional and got everything I needed done quickly, closing and reopening my accounts, producing an affidavit for the police department and filing a fraud victim report. Ana was in one word AMAZING.

I don't know what it is with this location but the ATM usually doesn't work and excepting bill or…read moreis completely down. And most the time this location isn't open. Love TD but not this branch..

I've had an account at the South Atlantic Federal Credit Union for over 33 years. There is nothing…read morein the financial world like private banking, and that is the experience of all members at this bank. Small personalized appreciative and responsive banking for the little guy in this day and age is all but unheard of. If you're eligible I highly recommend you open an account.

I give this credit union 5 stars! This experience as well as the last has been nothing but the…read morebest. Great customer service! Julia is great with the paperwork and explaining everything. I have and will continue to use this credit union in the future.

Back to visit Marie, who was pleasant and helpful as last time. Went to try & avoid a $12/month…read moreaccount fee. Bless their hearts, if you keep a $1500 balance, on which you will be paid .01% interest, they'll wave the fee! Amazing to me how little customer traffic there seems to be at this location.

5 Stars I would give it 10 Stars if your rate that way: BEST CUSTOMER SERVICE AND KNOWLEDGEABLE…read more STAFFFIVE STARS VERY CARING AND A PLEASURE TO WORK WITH. I will continue to advise all my neighbors and friends to go to this Boca Raton branch for all their financial needs, They are the BEST!!! Barry Powitz, Boca Raton,FL March 11,2025

Nice, big location right on federal highway with a drive through atm. They have several services…read moreavailable at this location .

After today's experience I thought it appropriate to update my prior review. The bank is quite…read moreattractive, having undergone a complete modern renovation a few years ago. There is sufficient parking and several handicapped spots. What is lacking, critically lacking, is SERVICE! I went to this branch, which is closest to my home, to get a new debit card unlocked as I had keyed in the wrong PIN when attempting activate it. I waited 5 minutes before anyone showed at the podium where customers are checked in. She indicated that I should take a seat and someone would be with me "momentarily". Then she disappeared and there was no one around. One customer was in an office speaking with an employee. After another 8 minutes, someone showed up and asked me what I needed. I again explained what I needed and she asked me for my phone number. The other employee had not asked me for any information. After waiting a total of 20 minutes, humming to myself and showing much greater patience than I usually do, I asked employee #2 whether there was only one person, other than her, working. And she replied "yes". I got up to leave, and she said "aren't you going to wait?", and I replied " I have been waiting for 20 minutes and not much has happened. Why can't you help me? " Well, if you're bored as all could be reading this then you be an appreciate how I felt. She helped me, it took her 2 minutes to do what was needed to be done. I left and noticed a lobby line at the one teller window open. If you've gotta go into a branch, pick one other than this one. Unless you don't care absolutely long waits.

Worst bank in America. No drive thru and only 1 teller…read more It is unfortunate that my company banks there.

Review is late ... but NOT forgotten! I first met Aurora at another Chase Boca location; the day…read morebefore. Unexpectedly, met her again at this location. I was thrilled! Aurora assisted initially with downloading the Chase app so I can make a deposit. Super sweet she is. EXCELLENT customer service, and she invited any questions I had. A pleasure to have her assist again. Truly a great Chase Associate Banker! Many thanks!

Chase Bank is not my primary bank; have no checking or savings relationship with them, although…read moremany of my branded credit cards are issued by Chase. In the last few years, I had the need to deposit funds into my godson's [New York based] Chase Bank checking account when he needed to urgently buy a ticket for some unbelievable reason, like it was his girlfriend's birthday, she was expecting him, and he didn't have any money, even though he was working, cause he bought her an expensive piece of jewelry, blah blah blah. The kid (well, I think he is 27 now) is not a bad kid, just tends to lean toward incredulity, and he knows I am a soft touch, so he hits me up for a "loan", which often is only partly repaid (I guess he thinks its like I am a Government sponsored program with write-offs?!) Well, why this review? Well, believe it or not, if you do not have a checking or savings account with Chase, you cannot simply walk into a branch, with either a check (even a cashier's) or especially CASH, and the correct account number of the person to whom you want these funds credited to, and have them deposited. No, you cannot. Believe me, they will not do it. WHY? Well, apparently there is a lot of money laundering in South Florida, and these money laundering dudes [and chicks?], channel CASH into other people's accounts, as a way of laundering the money, and then it gets further distributed. Long story short, I found, through my well-reasoned Washington DC based training of 20 years, that I was able to work with a personal banker at this branch who allowed me to use one of my Chase branded credit cards as the Chase bank required affiliation, accept my cash, which was used to purchase a money order, and that was then accepted as a deposit to my godson, who wanted to see his girlfriend to give her that birthday present, and just had to fly out THAT night to accomplish all of this, or his life would end. I kept saying to the personal banker, "do I LOOK like a money launderer? And this is only a $300 deposit. If I were laundering money, wouldn't I launder $3,000? $30,000? After awhile, I remembered that line from Shakespeare about women who protest too much, so I cooled it, and allowed him to go through his own rationale and reasoning process. I'm not mentioning who the banker was, and this occurred more than a year ago, and this review was on my list of reviews to do, and Yelp Elite Rob said I was slacking with my reviews, and thus, it is posted here. Now. To recognize GOOD REASONABLE SERVICE! By the way, this is a special branch, like for high wealth clients, and services a lot of clients who live at the 200 East Palmetto Park Road condo, and surrounding areas. It is a JP Morgan Wealth Management Branch, and has very few windows, and lots of desks to sit and talk to staff. It's a cool branch, in one of those faux Addison Mizner designed buildings which Marqus R. likes to criticize whenever he sets foot in Boca. Its actually a handsome building, but that doesn't qualify for a star in this review. Update: The godson broke up with that girlfriend, never paid me back the money I loaned him, and knows I am pissed at him for all the times I jumped through hoops to help him out of a bind, and he shows his gratitude by??

I stopped in here to do some banking for my employer. I am glad they opened a new branch close to…read moremy office. I was greeted immediately by a gentleman, it's always great to be greeted upon entering any type of establishment! The branch itself is modern and beautifully designed with gorgeous crown molding and high arched entrances. The teller was very nice too. She was new so I am sure as time goes on she will be a bit quicker; I loved how friendly she was! The main entrance is in the back of the building and the parking lot is also in the back. In this day and age, you will rarely see a bank without a drive thru. I found this to be inconvenient but not terrible. They are located on Federal Highway just south of Mizner Park, directly across the street from Burger King. Due to security issues this bank does not allow pictures. I took a few of the beautiful molding and modern interior. I was asked not to post them so I wont. I deleted them, but they really showed how attractive the interior is.