I just started an insurance policy thru freeway Insurance…read more I want to acknowledge my agency,Darrell Taylor, he has been awesome in the process and i appreciate his efforts to make sure that I am a satisfied customer. I will always recommend him in the future

Gregorio Cadena was such a big help with my car insurance. Greg made everything quick and easy,…read moreexplained things clearly, and got me the coverage I needed at a great rate. Highly recommend!

Small space but looks can be deceiving! It's a smaller…read morelocation that's tucked between a nail shop and an auto parts store so parking is limited but that means the help you receive is much more personal. I worked with Kristina at this location (she used to work in Rancho so it was great to see a familiar face since I've worked with her before). She was helpful with breaking down policy information and was straight forward and to the point with everything I had questions on. You can tell she's a rep that actually cares, cuts through the confusion and is all about pointing you in the right direction. Both times she's helped me I've left feeling seen and understood, which is the most important thing after dealing with life's annoying nuances. Thank you again to Kristina and the Sunrise location, it's always appreciated!

If i could give Cost U Less negative stars, I would…read more Their fees are ridiculous. We set up a ONE TIME ONLY payment plan with them for the "down payment" of $217. Surprise Surprise, they deducted money from our account WITHOUT our consent. Their excuse? "Oh, well, you signed documentation stating that we could withdraw from your account until this is paid in full" When I asked about our payment arrangement, they stated that "it didn't matter anymore, we have the payment." Do not use this service. They lie, steal your money and are extremely RUDE on the phone.

Integrity issues: They lied just to get me to pay more. They said it showed I have a traffic…read moreticket. I have 0 points. No tickets. I'm never calling freeway again.

Jenifer was amazing she help me all the way thru the process thank you so if you need any insurance…read moreshe will get you right

What a shame , these reviews need to be updated! Rigoberto was extremely helpful and found me a…read morepolicy with the coverage I was looking for and a great price! One thing I value in customer service is the patience and how someone explains to me what they're selling. Made the process super easy and fast. Thank you again

Best Customer Service in town! Angel Garcia was extremely…read morehelpful and attentive to my needs. Everyone in the office is extremely professional, they offer customers water and communicate well to there needs.

This place is closed, no notice no nothing. The homeless ran them out. Every day the manager that…read moredrive freeway insurance car would run them away by threatening to call the police which he did quite a few times but the cops didn't do anything. The people that was staying on side the insurance building were a couple and she was pregnant, just people down on there luck I suppose, or whatever the case may be. This freeway insurance manager that drive a company car is a cold heated person, you never know what people are going through, everyone deserves to be treated with respect regardless if they have a home or not. Some / not many cop's got a heart and they drive city cars! This review is for 13th Avenue and Indian school rd. Add on So I just called the location on Indian school rd and all of there call are going to there corporate office so I asked if this location was moving and this man said idk, wow but you corporate,

CARLOS ARAMBURO was able to assist me in getting insurance after i hit 3 other offices that were…read morerude and not assisting me. He was able to find me the perfect quote for my vehicles. Thank you carlos for being super attentive!

Office on 43rd ave review : staff very friendly , immediate service when I went to get insurance…read morewith progressive . Phone number on Google WILL NOT get you directly to the office location , you experience cooperate customer service avoiding your call and transferring to the billing department , then back to customer service . Advice just go to the location instead of being on Hold .

Seriously the worse place to even bother with! Helpless at the same time with what they even try to…read moreoffer.

Yall, if you need auto insurance asap and on a budget, freeway has got you. I called in a panic and…read moreStephanie Nieto helped me out. She took her time. Stayed late explained my options. I got my affordable insurance. Thank you freeway

I'm pretty sure the staff at freeway insurance is racist. They do not hire any race or ethnicity…read moreother than Hispanic. They become argumentative and combative if you request assistance with the simplest of issues like adding a vehicle to your policy. They will tell you they can't hear you, they will tell you you've called the wrong location everything but add the vehicle to the policy

do not ever get ins from them they're crooks and make up charges for extra money for their pockets…read more they do not be on the same page and do not give the customers accurate info. this company is a rip off. Ipaid to have someone removed off my policy, the agent never informed mem of a letter coming in the mail for this request, and when the form was not returned they canceled my policy after i paid my policy for that month. I'm giving 0 stars

The worst ever please do not use this company unless you like bad customer service. Unless you…read morelove being transferred around 10 times to different rude agents. Do not use this company unless you love lies. Please report to the Attorney Generals office. I was unable to make changes on my account because they play phone tag with each other. I got transfered over and over again with no help.