My wife and I contacted TBR garage three years ago because we bought a vehicle that was not California smog legal. It had a Whipple blower headers. They responded to us fairly quickly on this matter and was able to help us completely get the car smog, legal. The work was wonderful and I have no complaints with the work or the matter of quality. The one complaint that I have in that repair was the communication was horrible. They never return messages only when the vehicle was completed and they wanted payment. I contacted TBR garage in December 2024 to request a service as my vehicle started having noise in the Whipple blower drive. I left several messages with Matt and I did one time get a hold of him and he said he would return my call when he was available to work on it. He claimed that they were super busy and 3 to 4 months behind on customer builds and couldn't fit me in, but he would return my call when he would be able to schedule me I waited several weeks. Tried to call him again no response. I had emailed him no response then I also sent messages through Facebook on their TBR garage no response so out of frustration. This is a period of 4 Months Timeframe
I contacted Whipple and talk to them and they gave me another Whipple authorized dealer to do the work. I contacted them and they were instantly gave me a date to work on my vehicle. They completed my vehicle and I am up and running, I would not recommend this shop as they are horrible and communication and have no loyalty to customers. I feel very disappointed because I consider myself a returning customer with bigger purchases down the road their loss. read more