Great people, honest and reliable. Made me feel like a welcomed customer. Would definitely recommend! read more

Auto Repair Garage - Auto Repair Near Me - Sacramento, California

I came here for a smog check and it was very fast. At mid-day on a Wednesday there was no wait. It took about 10 minutes (2000 and later cars are just hooked up to the OBD II reader, quick visual inspection, and fuel cap inspection). The waiting area is air conditioned and has seating. Service was good as the workers were friendly and efficient. I purchased a Groupon for a smog check for a 2000 and newer car for approximately $26. The mandatory California State smog certificate fee was $8.25. This fee is the same at every smog shop and is paid to the Bureau of Automotive Repair (BAR) to fund the smog check program; it is only paid if your vehicle passes. For a total cost of $34 it was a good deal. At the time of writing, this shop is not STAR certified. Be sure to check the BAR website to obtain an official list of STAR certified shops if you are required to visit a STAR Certified smog shop. This shop also repairs cars and has a four post lift and two post lift indoors. There were various items and a motorcycle under the four post lift so it seems that it is not used much. There is also a two post lift outside. There was a vehicle in the shop with a dealer license plate so it seems that this shop may purchase cars at auctions, repair, and sell them. read more

Auto Repair Garage - Auto Repair Near Me - Sacramento, California

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I drove all the way out here to South Sac as I bought a Groupon for their smog check offer. I needed a Star station. I checked their website and they list they are a Star station and a photo of the logo. I arrive and I was told to wait 15 minutes as the workers were eating lunch in the office space. No worries. Waste the wait and the drive to be told they USED to be a Stat station but for whatever reason lost their status as one. If so, how about removing all mention/photo of Star from your website? Probably too much effort which in turn is a disservice to your customers who rely on you for accurate information to serve their needs. read more

I purchased a Groupon for a smog check based on stellar reviews on the site. When I arrived today to conduct the service, they immediately told me there would be an additional fee. I stated that it should have been disclosed in the terms and conditions that there was additional fees to complete the service. The gentleman assisting me stated it wasn't his responsibility and that they'd never had any issues with people paying the fee. I stated that it was false advertising and that it isn't going business to not disclose this in the fine print of the Groupon. The gentleman then stated that he was refusing to do my service because I was getting worked up. I stated calmly that I was not worked up but that I would not return to conduct business at this location again. I stated I would pay his fee and he proceeded to provide the smog service. To their credit it only took about ten minutes. Unfortunately, the First Gentleman passed me off to someone else to close out my transaction. When he entered the office, he did not look at me or greet me at all. The only words he used were asking if I was paying cash. No thank you. Nothing. Very horrendous customer service. Very misleading Groupon disclosures. Trying to refuse service because I brought an issue to their attention is bad business practices. Do not recommend. read more

Auto Repair Garage - Smog pricing with additional fees listed in front office. - Auto Repair Near Me - Sacramento, California

Friendly, knowledgeable, efficient staff, clean waiting room and shop environment. And affordable pricing.

Took my dad's car for a smog and was in and out under 15mins. Being the first customer in the morning did help with the speediness but everything went well. Will return. read more

Beware this place is not a Star certified smog station . Not well disclosed on the groupon site. Every DMV request for smog check I have ever received has required a Star certified smog station. Group on coupons aren't refundable after 3 days read more

They had my car for approximately 2 weeks for a new catalytic converter and fixed the air conditioner. $2558.70 later. My windows are all jacked up and driver side wont close all the way. My lighter/charger won't even work anymore. I thought it was my cords but somehow the whole system got short circuit. I should had taken my car to FIRESTONE instead. I won't be returning to Auto Repair Garage again. P.S. there labor charges are crazy too. Worker had the nerves to say it was an inconvenience to them too. To keep the car their shop for 12 days. It cost me a lot to uber around town. read more

Auto Repair Garage - Exiting the vehicle it doesn't closed all the way. I called in about it and they said they didn't have anything to do with the windows smh - Auto Repair Near Me - Sacramento, California

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This company doesn't know what customer service is. The owner couldn't give a day about his customers and potential customers. I called to book an appointment after checking if the had an online scheduling system. Even my barber has that. They don't and they weren't open yet, so like many consumers I left a message leaving all of my information and services requested, and asked for a call back. Being a manager in sales and customer service across 3 industries over the last 40 years, I did expect a call back. I followed up just after 5pm, and the owner answered and told me he couldn't schedule me because he closed a few minutes ago. I told him I had called earlier and left a detailed message with a request for a callback and he flatly said "I don't get any messages left during my off hours, only during business hours. I was incredulous. 12 year olds with a cell phone get messages 24/7, but a business doesn't? He didn't offer to call me back tomorrow, he had zero empathy or customer skill. His flat reply was "call me tomorrow during business hours if you want an appointment. When I called the next day, he said since my car was a hybrid, it wouldn't be worth him doing it, he would have to add a large upcharge and I should ask groupon for a refund. I went down the street and found 916 Repair, and auto repair shop that not only fit me in, they did it substantially below what other shops in the area were charging. So I requested a refund through groupon and told them he wasn't going to honor the groupon, he then lied to them and said he is accepting them so they aren't refunding it yet. I am asking groupon to get us on a 3 way call so I can call him out on what he told me. I honestly don't know how this business can survive with this attitude. I highly recommend going anywhere but this place. read more

Honest and upfront pricing. I called ahead to check on appointment times for the day of and they were able to get me in immediately. I was charged exactly what i was told on the phone which is usually not the case with auto shops. The staff were friendly and there was a good sized waiting area. There are cameras along the inside which are helpful while you are waiting for your vehicle to be serviced. read more

DO NOT EVER GIVE YOUR MONEY TO THESE PEOPLE! These piece of shit losers were mad about losing money due to the Groupon deal, so they decided to BREAK my oil filter. Overcharged me for a new one. Shady disgusting unethical garbage. read more

They have a Groupon for an oil change for $35. Before I bought the Groupon, I called and spoke to the gentleman and asked when I could make an appointment? I mentioned the Groupon. He said to me, oh, besides the Groupon, taxes, and everything else are another $36. To Clarify, I said, on top of the price of the Groupon? And he said, yes. Really? The taxes and everything are more than the price of Groupon itself? The last time I checked a , "bait and switch " is illegal. Stay away. read more

Good thing I seen the reviews before I came in. I called and the guy was very rude to me. Very standoffish. I ordered a Groupon and in the Groupon it does say please call before your appointment. It might be extra for European models. I have a car that should not cost extra for an oil change so I called. I gave him the name of the making and model of my vehicle. He told me that it would be an extra charge and I said well your Groupon needs to specify that like basically you're using Groupon to get customers but then you're doing a bait and switch and then again he asked me for my vehicle make/model and then I was like well are you not listening? I just told you that info for my vehicle. They should not be on Groupon if unable to disclose the full price. Don't do a bait and switch on people like that's not good customer service and that scammer energy. It's apparent they need the business so why wouldn't you provide the best customer service?? I would not recommend this company at all. Luckily, I reported it to Groupon. Hopefully they get taken off a Groupon and I was able to get my money back. read more

I've been coming here for the past 2-3 years and always have a great experience. OB helped me with a walk-in smog check and had it done in about 10 minutes. Super quick, fair prices, and friendly service. I'll definitely keep coming back! read more

I came in for a smog test this morning, the service was fast and was relatively cheap. They completed my smog in about 15 minutes. After they brought my car out and was paying for my smog test, I mentioned that I was just about due for an oil change. The gentleman working the front desk said that they could have me out in another 30 minutes. He quoted me $70 for the oil change and I then asked, "what kind of oil will I get for $70," he told me that he would give me a full synthetic for that price. My car was ready in roughly 20-25 mins and I received a full synthetic oil change, great deal. I'm for sure going to make this my smog/oil change shop as they are fast and cheaper than the 15 minute oil change drive-thru shops. Will be back! read more

A great family owned garage with excellent service. They have the best prices in town and shortest waiting time. They do honor what they promise you over the phone. I was in and out in 25 minutes with an oil change. I recommend this place to everybody who needs a service. They are good at what they're doing and humble people. read more

Fast efficient service, great customer service, cool comfortable lobby, I would definitely come back here. They even gave me tips on auto services. read more

Auto Repair Garage - My car after serviced smog test - Auto Repair Near Me - Sacramento, California

I had an appointment on Dec. 21st which was very easy and pleasant to schedule over the phone. OB was very kind and professional and a cool dude all around. Took my payment and only afterwards I remember I needed some lights changed. OB was cool about it and gave me a quota for parts and labor immediately. I thought it was a bit steep so he worked out a more suitable price for me which I really appreciated. He also asked me to Zelle him instead of using card so he wouldn't have to charge me for another transaction fee. He went to check up on the work and noticed that one of my lights wasn't out, just unplugged. He informed me and immediately Zelled me back for the part I no longer needed. This level of honesty is, sadly, rare and I thought it was the cherry on top of an already fantastic service. Both the oil change and the lights repair took less than it took me to read a chapter of the book I had since I was ready to spend a good chunk of my morning there. I would be happy to recommend them to anyone and would be happy to drive the half hour from my place because I know it's going to be an honest and professional experience! read more

This place is a complete scam. Bought a Groupon for an oil change, and they charged me nearly $40 when I got there. And they were running late. And lastly, the guy working the front desk was a complete @$$. All he kept saying was "do you want a refund??" And not listening to what I was saying. All these awful reviews speak for themselves. Go support a small business that isn't SHADY. read more

Had a great experience, the representative at the desk OB was very helpful. My smog check was done within 10 minutes. The purchase price was very reasonable. You can ask for more. read more

Very helpful. Would recommend. A place that is fair and not trying to nickel and dime you.

The guys that work here were super friendly, helpful and respectful. I first called and the person I spoke to was professional and helpful and went over prices with me. I scheduled an appointment for the following day. I came in the next day to get an oil change and I was in and out sooo quickly. I will 1000% go back to get oil changes and other work with them just based on how I was treated by them. read more

I recommend auto repair garage! Went in for my smog and they were so kind and got the job done quickly. Will definitely take all my cars there to get smog done from now on. Thanks read more

Found this place on Groupon - but when I got to the shop the gentleman at the desk said it didn't apply to SUVs which was a real bummer. I was ready to take the loss, but they honored the Groupon price! I was in and out in 10 minutes, quick and easy. Would definitely recommend read more

Came in with my car that had clicking sound from the steering wheel and I was greeted by this nice man OB helped me out and actually fixed it right away without charging me anything extra and got me back on the road within hours. Highly recommend good prices and def recommend for any repair and also their smogs are cheap read more

Service was great! Super Fast, super Affordable! Ob was professional and helped with my car being smogged! Definitely recommend!

Excellent Service. Quality service. Great Value. I was able to re-introduce myself to this location, from my previous vehicle. They honored a Groupon. They just had me Screenshot the ad. I would Highly recommend "AUTO REPAIR GARAGE". read more

I called yesterday and these got me in the very next morning, making my worries totally disappear! They have great deals on Groupon, very friendly and knowledgeable staff, and an efficient team. I got my oil changed and they got it done in under half an hour, sending me away with a huge smile on my face. I'd definitely recommend this place to anyone who's looking to get fast, good quality work done! read more

This place is great! They were the cheapest oil change I can find! Called for an appointment, got me in the next morning, told me over the phone an estimate and saved me from buying something that wasn't going to work for my car. Service was wonderful and fast! I usually take my car to the dealership which takes over 2 hours. They took less than an hour! Thank you soooo much! We will definitely be coming back! read more

Be aware if you are using coupons such as Groupon with this merchant. As they charge additional fees that are more than the coupon itself.

I was on hold for 20 mins, called again and no answer and called again but went to voicemail! The guy must be working ALONE this Saturday... not a good sign for me to go to his garage! Only had a 4 reviews and they were old reviews, several months ago!. read more

I got my car smogged from the gentlemen who work here and they were all very helpful! I was in and out within 20 minutes and everything went very smooth. Highly recommend! read more

It was my first time bringing in my car alone, so I appreciated the complete honesty and help from their service. They helped me figure out why my brakes were squeeking and making loud noise, all checked out and fixed within the same day for a VERY reasonable price compared to the other garages in the area. Excellent service by the guy in the front too.They work on domestic, foreign, and any car you got. read more

I would give it zero star. I purchased a smog check via Groupon. I carefully checked the fine print to see if SUVS are excluded. None stated. I called to confirm. The owner said SUV are excluded. I told him i checked the the website and it was not stated. He insists not honoring the deal. Bad business. read more

Great service at auto repair garage ! They quickly diagnosed the issue, explained everything clearly, and got my car fixed faster than expected. Fair pricing and no hidden fees. My car is running perfectly now. Highly recommend! read more

Auto Repair Garage - Car in the workshop - Auto Repair Near Me - Sacramento, California

I did my smog check here. Overall decent place and they diligently put air in all my tires for free. A couple of things I didn't like was that the Groupon smog check deal that they had for $25, it doesn't include free retests (and you would have to repay the $25 for another test) - free retests are pretty much universal at most smog check shops. The retail price which offered free retests was $40. The employee told me that he would charge me the discounted Groupon rate whether I pass or fail. Then, I realized...it's just paperwork. You should never charge the Groupon rate if they fail because then you're just unnecessarily ringing up the customer and it's petty. So I made it clear to him, if I fail, charge me the retail price so I get a free retest and he obliged. Fortunately I passed so the retest was a moot topic, and he charged me the Groupon. If a business is charging the Groupon after someone fails their smog, then that's bad business and a terrible policy. I don't think it's incompetence, I think it's somewhat greed so minus two stars on that notion. What I didn't like was they don't make it clear on the Groupon whether or not you have to pay for the $8 certificate. It implies as in most all-inclusive Groupon prices that this is out-the-door deal but it's NOT. The certificate is separate so I paid $33 not $25. They also don't tell about the no retests, you have to ask. I feel like the lack of transparency makes this business somewhat sketchy whether or not they are doing it deliberately. Other smog check shops, I've seen to be far more transparent. This business sorta skirts around transparency and then has you bumping into these inconvenient policies. read more

best customer service took like 10 min for my smog I will go again. Guy at the front desk was very helpful and friendly

Went in for smog, got me in and out very quick guys working there are very nice and would definitely recommend if you need work on your car.

Got an oil change voucher off of Groupon that lead me here. Got my oil change done in 20 minutes and were upfront about pricing and details. Even let me know my car had a pending code to be aware of. Will be coming back! read more

I had a worst experience at this Auto repair garage I gave my car to be fixed they kept it for 5 days and I got it up after one week and the second day all went down the hill whatever they repaired back in the square One and these people are very ignorant and they don't care to call I don't recommend anybody at this place read more