Monday September 28, 2026. I thought I had an issue with my alternator but that wasn't it. A few…read moredays ago, I went to O'Reilly and told them my car wouldn't start. I just purchased a new battery from them. The employee told me that it might be your alternator? Today, I brought my car in to have my alternator replaced. Speaking with the owner, He told me the issue isn't with the battery or alternator. It's with my aftermarket car alarm. For some reason, it is draining my battery. The moral of the story is being honest will pay off. I will definitely return and tell all my family and friends. Thank you!

Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

They made things easy with a nice waiting room and open and consistent communication about the car.read more

They did a great job told me step by step Wat was going on with my 1997 Mercury villager GSread more

Highly recommend this shop! Owner is nice and honest. Quick and easy responses with up front…read morepricing. They offered a diagnostic for $150 and removed the charge after the work was completed. Not to forget they even gave me a discount. They ordered and replaced all parts under 4 hours. They even stayed open late for me to pick up my vehicle!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I called on a Friday because my wife's car A/C wasn't cooling properly, and they were able to get…read moreus in first thing Saturday morning. I dropped the car off at 9:00 AM, and by 11:00 AM they had already diagnosed and fixed the issue. The problem turned out to be an overcharged A/C system, and they corrected it by removing some refrigerant. Their pricing was very fair, the shop operates efficiently, and the entire process was quick and hassle-free. They seem to genuinely care about their work and their customers. I highly recommend them and will definitely return in the future!

James is the best. He cares…read more They all do. I have never been to a better business with great service and big hearts!!!!! So grateful

I highly recommend Fair Auto for alignment. They got me right in, they were very fast and the price…read morewas the best I've found. The young man behind the counter was very kind, responsive and courteous. Thank you very much!!

Had a great experience. Came as a walk in appointment for tire rotation and oil change. Jared got…read moremy car done quickly and even had unique windshield wipers delivered, as mine were broken. Very fairly priced as well. Kindly offered me something to drink while I waited. Would definitely recommend.

We have been taking our two (aging) vehicles here for several years. Dealing with Ramon has been a…read morepleasure. He goes out of his way to keep the costs down, and he and his techs are experts in automotive technology. It can be hard to find an honest, competent auto repair shop but this is one we highly recommend.

I made an appointment a few days ago to get a battery replacement and new engine air filter…read more Green flag#1-The first price quoted was $410. I then received a message from Ramon that he was able to apply some discounts and it went down to $353.65. Green flag#2- I ended up having a family member replace my battery, so I messaged Ramon to cancel my appointment. He reminded me of the engine air filter that I needed replacing-I totally forgot about it! So I kept my appointment. Green flag#3- When I arrived, I was greeted by Ramon. What I thought would take at least 30-45min (they were busy) he went out himself and replaced the filter in less than 5min! Not only that he did it free of charge!! God bless him. I will be taking my vehicle here going forward. I highly recommend you do the same. Great communication, fast service, and amazing mechanics!

Great spot in Sacramento for all car needs. Peter is great,…read morehelpful and knowledgeable. Highly recommend for German car services.

Botched brake repair jeopardized the life of me and my son. When confronted about the negligent…read morework, the owner, Peter became defensive and belligerent. I am sending him a demand letter (see pictures) today and am prepared to follow up with a complaint to the Bureau of Automotive Repair and file suit. Other work was ok, but not problem free. I see that the owner responded to my review. My friend did indeed work on my brakes. He replaced the rotors and the brake pads. He didn't touch the hydraulics. Sunrise Auto did the work on the hydraulic lines for the left front wheel brakes. The failure of my brake system occurred because the brake line work was not properly done. Sunrise Auto placed the flexible brake line where it would rub on the inside wheel well, ultimately causing a break in the line and a failure of hydraulic pressure. As I said, this botched repair job put my son at risk of serious bodily injury or death from traveling in a vehicle with no brakes. Here's my personal message to you, Peter. You evidently ignored my demand letter because I didn't receive payment. The next step is the Bureau of Automotive Repair. And after that I will pursue other legal remedies. I hope the readers of my review and your response will take heed and will take their business to another mechanic who performs reputable work.

Quick to respond and thoughtful about finding inexpensive solutions. Very kind and helpful.read more

Ray was exceptionally thorough and professional when he did our pre-inspection for a vehicle. He…read moresent pictures, videos, and then even took a phone call from me to follow up with questions that I had afterwards. I would definitely recommend to others.

My car had to be towed in. The crankshaft sensor had to be replaced. This is the first time any…read morerepair person has explained in detail exactly what was wrong and how it was repaired. Phillip (in the office) not only explained everything but also provided a detailed service report stating the same. Excellent customer service!

I'm not from this area, so when it came time to do my routine maintenance on my vehicle, I reached…read moreout to AAA first. I've been with them since I first started driving (back in TX) and never changed my membership/insurance since. BIG reason to trust them, right? - WRONG. Let's start off with the fact that I called and spoke with a technician over the phone to coordinate an appointment on my off day. I let him know what I need done (gave my Year/Make/Model, mileage and service code) and booked it for 10am the following morning. I had a code b0 which I identified and confirmed with him that it was an oil change, fluid check and brake inspection/fluid flush. I was told it should take several hours and can choose between morning or afternoon (10am done by roughly noon or Noon done by roughly 4/before close). I opted for the AM appointment so I would still have time do do what I need to do. Appointment day comes and I go to drop my vehicle off. I was given an ETA by the service advisor Phillip Tran of 1pm (when they got back from lunch) since I added SMOG to the b0 service. I was then offered a Lyft to get home until my vehicle would be done (YAY!). So far, so good. As time goes on, I have not heard anything from AAA. At 130pm, I call to check in on my vehicle's status. I was told by Phillip that it is not done yet but he will call me right back with an update. I finally get a call back at 2:19pm and he said there was some sort of delay with other cars being serviced that my new pickup time ETA will be about 4pm. I then get a call around 4:18pm for him to tell me that it took them all day, or so it seems, to identify that my dip stick was broken and they were unable to do the oil change. The icing on the cake was that they said they located and ordered an OEM dipstick from MB El Dorado Hills with a price of $96!! No one communicated to me at all or gave me the option on whether I wanted that or not - realistically, an aftermarket dipstick runs about $10-$15 online. Then Phillip proceeds to tell me they are finishing up my SMOG. Wait, what!? How does that make sense to complete a SMOG if the check engine light is still on because the service was not completed? Who trained these guys? Are they just trying to milk out as much billable hours to customers they think do not know any better? The technician who could not identify the dipstick issue in a timely fashion is listed as Elliott Maxsom. The SMOG inspector that decided to move forward with the SMOG was signed by David Cain. I asked if there was anything that could be done to remediate the situation. Phillip apologized and said that he "zero'd out" the inspection, as if that was a favor to me. OF COURSE that should not be billed - I KNEW it would fail if I did not get the full servicing completed. Who in the car industry does not know that!? The only "discount" I received was a measly $14.50 for being a AAA member. I asked if a supervisor would be able to contact me about my experience and was given a business card of the manager Jeremmy Sanchez. I was told that if I do not hear back by Monday from Jeremmy, to reach out again. Once again, I will lead the communication. We shall see if anything is rectified by Monday. Maybe this is a one-off experience (previous reviews appear that this happens often enough). It does not change my view on my insurance with AAA or my membership for Roadside. This is just beyond disappointing to know that I cannot trust or rely on their repair center.

Really hard to find an honest fair priced mechanic. This place fits the bill for both. Fair prices…read moreon oil changes, tire rotations, alignments. Fair pricing on other services too. Before you decide to go with wherever you're getting a quote from, check this place out.

On April 21, 2025, I took my car to Auto Stop because it was leaking oil. I had been using them for…read moreoil changes and had always been happy with that service, so I trusted them with this repair. They diagnosed the source of the oil leak, and because I have an extended warranty, I went through the warranty process and authorized the repair. Their labor rates exceeded what my warranty would cover, so I paid the difference out of pocket. Unfortunately, this is where my experience went downhill. After the repair, my car continued leaking oil for more than a year. I brought it back multiple times, and each visit resulted in another attempt to fix the problem, usually by adding more gaskets. It became clear that they were taking shortcuts rather than properly diagnosing and repairing the issue. At one point, I discovered they had even stuffed rags around the oil pan. After several unsuccessful repair attempts, Auto Stop finally admitted they could not fix the problem. To make matters worse, during the course of their repeated repair attempts, they damaged the upper oil pan. Their only recommendation at that point was to take the vehicle to the dealership. That's exactly what I had to do. The dealership corrected the original oil leak and repaired the additional damage caused during Auto Stop's failed repair attempts, leaving me to pay for work that could have been avoided. Based on my experience, I cannot recommend Auto Stop. What should have been a straightforward repair turned into more than a year of frustration, repeated trips back to the shop, additional damage to my vehicle, and significant extra expense.