Monica was fantastic. She booked my wife and I'd first trip to Vegas for our 10 year anniversary. She contacted me to check on me prior to make Sure I had everything I needed. We had just one hiccup that wasn't her fault, the travel from the air port, they required the document and I didn't print it, so she hurried to email it to me again. Throughout the weekend she texted to check in and offer any help if we had questions. I would highly recommend her for any travel needs. The sweetest lady, very helpful. Joe Franks read more

Our anniversary trip to England/Scotland was okay, but it would have been great if Travel by Monica had been more thorough. First, the good items. Travel by Monica arranged for us to have private guides to popular sites, which was fabulous. It most definitely was the highlight of the trip. Second, Travel by Monica arranged for us to have private transfers between locations. Four of Five of these trips were great; the drivers were very courteous and safe. However, one was not, and several times during this trip, we thought he was going to get us killed. However, our main issue with Travel by Monica was the Hotels they selected. Since this was for our anniversary, we expected that Travel by Monica would have reviewed these locations and chosen wisely. However, only two of the five locations were satisfactory; two fell below our expectations, being cramped and needing repairs. Finally, there was one that was a complete disappointment. I have closets in my home that are larger than the room Travel by Monica booked us into. It was unsafe, had visible electrical issues, and badly needed wallpaper, bathroom, and ceiling repairs. We considered changing to somewhere else, but we could not because all our transfers were prearranged at that location. Every time we raised an issue to Travel by Monica during the trip, they had an excuse or blamed us. This was not good customer service. Because of Travel by Monica's, poor customer service, lack of attention to detail, and subpar thoroughness, I cannot recommend Travel by Monica to other travelers. read more

Monica is the best. She has been arranging my travel for years. She always pays attention to the details and gets a great price. Recently I went to Iceland and she thought of so many details I would not have considered. The trip was beautiful and amazing. Our guide was great. We got to see everything including the Northern lights. Thank you read more

Monica and her travel agent Elaina did a great job setting up the honeymoon vacation to thailand. The communication was professional and constant to make sure we were good even while the journey was happening. This is our second trip with their service and we were well taken care of from transportation to activities. We will definitely use this service for our next International trip. read more

I just booked a Father's Day/Birthday trip to Las Vegas for my husband and myself. I was lucky to find Monica from TBM Concierge to handle all of our arrangements. She took care of our airline reservations, hotels and shows. Everything worked out perfectly, and she was in communication with us before, during and after our lovely trip. It is so refreshing these days to work with a true professional, where you know that you're in good hands. I will most definitely give her a call when planning our next adventure! Thanks Monica! Mimi read more

I'm basically a lazy son-of-a-gun, so whenever I plan to make any kind of trip, I always consult with a professional travel agent and let them do all of the work. You name it, Monica can handle it, effortlessly. She makes it seem so easy! She does it all, too. Hotel room reservations, airline bookings, car rentals, ship cruises, package tours or even a complete, two-week honeymoon. She's detail-oriented, as any superb travel agent should be, but what's really important to me, is that after she has booked your travel plans for you, she is terrific on "follow-up," double-checking to make certain that everything is to your complete satisfaction. She knows where all of the bargains can be had (if you are on a tight budget) and she knows who is having a sale of some kind, so she can get you the best-possible deal there is. So, you save enough money to justify whatever commission she charges, believe me. I've already told her that she's my "Travel Agent for Life," and no matter where I'm living and where I need to go, you can bet your last dollar that I am gonna Travel by Monica. So, just why did I choose her, in the first place? Because she is a fully accredited Better Business Bureau business, she has an "A+" rating (the highest possible) and she has had ZERO complaints, in the past 3 years. You can see her BBB report, here: http://www.bbb.org/southern-nevada/business-reviews/travel-agencies-and-bureaus/travel-by-monica-in-henderson-nv-76201 I'm super-picky about how my travel arrangements are handled, and you should be, too. With Travel By Monica, you can relax, knowing that your travel arrangements are in excellent hands. read more

To Whom It May Concern: FYI- This Omni Hotel is FAR from the beach. Plus, when you finally reach the water, there is no swimming near this location. read more

What a wonderful experience. Excellent service and great prices. Can't wait to book with her again. read more

TBM Concierge - Lands End Cabo San Lucas. What a great trip!! - Travel Agents Near Me

We are so grateful for Monica's professional services and advice. She recently booked our honeymoon trip to Punta Cana Dominican Republic and it was AMAZING! The hotel was gorgeous just like the brochure and well above our expectations. They took excellent care of us from the moment we checked in until the time we checked out. We actually called Monica from the hotel and asked her to upgrade our flights home for comforts sake and she pulled it off. We couldn't be more happy. We have booked a second trip to the east coast through her and can't wait. HIGHLY RECOMMEND!!!!! read more

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Monica is absolutely wonderful in ever aspect . Gets lower air fair rates than I can ever find and also assists in every process to the very end . Actually got my money back from the airlines because of the pandemic, which was not an easy task . 100% I would recommend her services to anyone that wants to travel and take all of the headaches out of it . read more

MONICA has been wonderful in helping my husband and I plan numerous vacations. She has spent hours making sure everything was perfect. We had a 20+ day European trip planned for June 2020, which included a cruise and land travel. Due to Covid and travel restrictions, she worked tirelessly on making sure that we received refunds. I highly recommend MONICA and TBM for any kind of travel. She's the best! read more

When I won the OhmConnect Summer Ohm Hour prize trip to Disneyland, Monica and Summer planned out the Disneyland trip for myself and my two daughters (3 and 9). After only a few short calls, Monica and Summer created a travel plan for me and my girls that really delivered. Monica went above and beyond by even helping my parents coordinate a trip to join us on our adventure. She LITERALLY brought our family together and helped us make some amazing memories. The best part is that Monica and Summer sorted through all the details, which left me free to focus on having fun with family rather than working through logistics. I highly recommend her. Her personal care over the details of my trip was remarkable and I knew she (and the travel insurance she arranged for us) had my back during the entire trip in any situation. I would be happy to use her services again. read more

Monica and Mary planned the perfect vacation for my family, 2 adults, 3 teenagers. Our favorite excursion was kayaking in the emerald green waters of Lake Mead. I will definitely use them again for my next vacation. read more

Monica has arranged our family vacations for the past few years. She is truly great at what she does. Our family vacations are less stressful thanks to Monica. She is friendly, cares about her clients, is meticulous, professional, always ensuring her clients have the best experience. Our last planned vacation had to be cancelled due to family illness. Monica went over and beyond to make sure we received our full refund. We plan to use TBM concierge for years to come. read more

My husband and I decided to get married at sea in July, and we could think of no better place than the beautiful Mediterranean. As the details of not only a wedding, but also travel became more complicated, we opted to seek out a travel agent that could make our lives easier. That's when we found Monica. She took care of all of the travel details for our trip and provided us with a wealth of useful information that we were grateful for as first time cruisers. read more

My fiance and I hired Monica to plan our destination wedding. From the moment we met her we knew she was going to be great. The first meeting was casual at Starbucks. She asked us questions we didn't think about when it came to a destination wedding. She gave us a lot of good info and a lot to think about. We really appreciated her insight and pre-planning advice after the initial meeting. Once we picked the destination she was quick to tell us all the things the resort had to offer. The resort we picked was rather new so there was not a lot of info out there yet, but she made sure to inform us about what she did know and kept us updated as new info came out. When it came down to getting a group contract Monica was awesome. She was quick, explained how the group contract worked and was always communicating with us on how it was going and when deadlines were coming up. During the process we had some friends/family issues with booking their rooms. It was a bit stressful to have to deal with the family/friend issues but she was so helpful and kind in dealing with them. It was nice to have someone with her experience on our side helping us during the stressful times. My new wife and I would highly recommend Monica for all your travel needs. She will be our family travel agent for life! read more

I was looking for an impossible flight time at a low price and Monica was fast, efficient with my time, friendly, professional and super helpful. Highly recommended! read more

My boyfriend and I met Monica two years ago when we were planning our first trip to Europe. Even though we had a good idea of what our plans were, we decided to get some professional help. Immediately Monica saw that we were trying to do too much in a 16 day period. Painfully, we eliminated one of the countries we wanted to visit. It was an excellent advice. We still visited five cities in three different countries, but we were able to enjoy all of them without having to pack up and hop on a train every couple of days. the entire trip went perfectly: every flight, train ride, and car service was promptly there for us; not issues or whatsoever with the hotels either. We don't usually write reviews, and unfortunately at the time we didn't. However, we just got back from a second European trip that we booked through Monica. Again, she was amazing! Our trips are more complex than most: several transfers, special requests and room changes. Monica has always gone through for us in regard to our needs. She checks in with us- and does al the leg work when we have a last minute request. There's even a welcome home card waiting for us when we return to Las Vegas. Classy lady who does an amazing job! read more

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Monica helped me with a European tour that was amazing when she first got in the business. Since then my young adult children wanted to visit a friend on Okinawa and see many sights in Japan, she made this happen. Not only was it easy, safe and fun but they saw and did so much in such a short time. Memories of a life time! I would recommend Monica, as now we have her doing all our travel needs and everyone I have referred to her loves her as well! She herself travels a lot and understands your needs! read more

I had a wonderful experience with Monica. I had to take a last minute trip to OH and was desperate to find some reasonably priced air tix and hotel. I called Monica and she found tix for our group of five. This is what really impressed me....she told me I could get them cheaper if I purchase directly through the airline. Monica was not willing to accept my money if she knew I could spend less, elsewhere. That is the type of business integrity that seems to be less and less common. Monica really impressed me and we are definitely keeping her in mind for future travel. Thanks Monica! read more

In today's age with the internet one might think I can be my own travel agent. That's what I thought for a long time only to find out that I was completely wrong.. Let's face it no matter how genius I might think I am I don't have years of experience as a travel agent, keep in mind I've done some traveling. I struggled to get a vacation together for my girlfriend and I and at some point I thought there's got to be an easier way to get this done and make all concerned happy so I looked on my trusty Yelp app and low and behold I found this wonderful travel agent Monica. She proceeded to take all the worry and stress off of my back and truly went out of her way to make sure we had one of our best vacations to date. I will book my travel through her again and again. She really made the difference and it's easy to see that she really loves what she does. Personalized service and expertise, I can't say enough.. Thank you Monica!! read more