The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

My Dell desktop crashed and I couldn't access my financial data (and had no backup). Yikes! I…read morecalled Remachines and immediately spoke with Boa -- she was amazing! After looking at my CPU, Boa was able to explain my computer's problem in terms I could understand, was patient with my questions, and ultimately restored all my data. Remachines also conveniently accepted my old PC and peripherals for recycling. I would return to Remachines in a flash if I had further computer issues. Thanks, Boa!

Jerry and Secure PC are the real deal. Knowledgeable, professional and most of all - patient. If…read moreyou use a Windows PC to do your banking, prepare taxes, manage your health records, email your Mother - and who doesn't? - you need SecurePC. McAffee simply isn't enough in these hacker times. Jerry totally helped us out of a security breach situation that could have created mayhem for our personal and professional lives. Thanks Jerry!!

From the owner: SecurePC has been providing professional computer repair services in the Mt. Horeb and Madison area…read morefor over 10 years running. We specialize in computer repair, PC Security and Virus removal, network service and infrastructure design, data backup and recovery services, wireless design, setup and troubleshooting. We service and support many of the leading brands including Apple, Dell, HP, eMachines and Gateway. We have highly trained and certified Microsoft technicians to support your computer issues. Our technicians are dedicated to providing fast and professional service. Why not put your computer issues into the hands of our expert computer professionals?

These computer wizards are amazing, fixed two different computers within seconds. I highly…read morerecommend them, very nice and extremely fast. Thanks for the wonderful service, Mike Harrop

Terrible service. I brought in a server that I simply wanted data transferred over to another hard…read moredrive. Waited 2 weeks. No response. I finally called. They got a more important project in their estimation so they bumped me and never bothered to let me know. Then later finished my project and again never bothered to call. Formatted my external hard incorrectly. Assumed I use a PC. So the hard is useless to me as I can't add data to it or remove data from it. So I call again asking them to reformat my hard drive. They said they would get back to me when they figured out how to do it. They never called back. And I will go back. Horrible service!

As a small business owner I was struggling with finding a trusted and affordable computer support…read morein the area. I was at a spot that I needed to have a reliable computer support as my business works over the weekends. I had several situations when you can't find any computer support over the weekends. I start looking online and I found their pricing very appealing and decided to give it a try - and it exceeded my expectations! I already use them for over a year for all my computer problems and IT issues. I was able to focus on my business' growth.

I am the founder of a nonprofit that has no one to turn to for our website. So I do most of the…read moremodifications myself. Unfortunately, the site had not been updated for quite some time and the php was out of date so I could not update wordpress. I started looking for someone to help me fix these issues and found Plamen. After discussing our issues, he suggested that we redo our website with an updated template and move it to a host that offered a better service. I started to panic because I was not sure who I could get to do all of this work and Plamen said he would help us. He has been very thorough in his approach, has provided excellent guidance, and is truly helping us create a site that will be much more user-friendly when our donors and beneficiaries visit. I highly recommend him and am grateful to have his expertise.

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

I had a photographer's worst nightmare happen to me recently. My SD card failed during upload and I…read morelost about 1600 images from a client's wedding. A wedding is not something where you could just schedule a retake, and it was a really heart wrenching phone call I had to make to a bride and family. I felt so unprofessional and like a failure for this poor client. They were so kind and so gracious to me, and I am forever grateful for the kindness they extended back to me when I told them what happened. They truly made the best of a very crappy situation. It has been so stressful, but I'm breathing a HUGE sigh of relief this morning because I received an email from Gillware Data Recovery with a sheet of thumbnails of the images they were able to retrieve from my card with a very long, tedious, and expensive process. It is worth every penny to deliver on a promise to a client, and a reminder that double writing on a backup card camera is worth the hassle and expense during irreplaceable moments. So, fellow photographers, take note and learn from my mistake! Long story short, if you ever have a data failure, www.gillware.com is the company to call. They are absolute rockstars!

Every time I go to Graphite, they fix my issue quickly and easily. They're great people.read more

I had a MacBook Air (2018) that I tried to "wipe clean" over many frustrating hours. I had spent…read moremaybe two weeks off and on failing at making this computer work and I was screaming about "disks" and "operating systems" before finally caving and asking Apple for help. I could not bring myself to go to the dreaded Apple store, but then I saw that Graphite would take my service issue and thought I would try it! I wish I had just gone here weeks ago they made it so easy. I arrived at 2:20 per my scheduled appointment and my computer was ready within 2 hours. They guaranteed next day, but got it done in 2 HOURS!!! I am over the moon that all my frustration would be solved by $50 and the expertise of Brodie and Isaiah at Graphite -- thank you so much!