had them install a transmission in my vehicle in late May, 2023...process took a long time, little communication from the business, had to follow up many times for updates. paid for the install of a remanufactured transmission with a three year warranty. finally got the vehicle back after several weeks in their shop. In October the transmssion failed. Took it to a transmission shop in New York, told them about the warranty. They called company on the warranty notice but there was no warranty on my transmission. The company had no record of Taylor's Garage purchasing a remanufactured transmission from them for my vehicle. New York mechanic said there was no ID sticker on the transmission which there should be. Taylor's employee told them that it must have fallen off. New York mechanic said they do not usually fall off and said he believed the transmission was rebuilt by Taylor's and that they did not purchase a remanufactured one with a warranty. I was given a Powertorque warranty page that said it was a national warranty but Taylor's said I had to bring it to their shop to have it fixed. I live in Connecticut and it failed in New york. In the process of taking action against them now to recoup the $4,600 I paid them. Employees were nice enough but terrible with communication and ultimately the owner charged me a higher cost for a remanufacured transmission with a warranty but installed a rebuilt one with no warranty that failed five months later. read more