I highly recommend Second Generation Tile and Josh and team. I'm very happy with my new backsplash…read more Their workmanship is excellent. Communication was great from beginning to end. Josh got back to me as soon as I left him the first voicemail. He had me send a few photos of my kitchen and the measurements, we talked through it, he quickly sent me an estimate and they started within a couple of days. The price was very fair. They are true perfectionists (like me) and discussed every little detail of the project with me before starting. They worked hard for 4 and half straight days (and over the holidays). Juan did most of the work. He's a master craftsman, a true artisan. They got the job done quickly and exactly as we discussed. The finished product is gorgeous! I'm so glad I found them (found them here on yelp). I want them for all my future tile projects!

Look no further, this is a reputable company with value and quality results…read more I contacted Josh after another guy left me hanging mid-project. I thought I could handle this on my own, but only made it worse. I contacted Josh and sent him a couple of pictures. He was very responsive and non-judge-mental. Josh and his guy came a couple days later and finished the job with some additional adjustments to improve the look of my chimney. No fuss at all. Wish I contacted him from the beginning. I didn't include a picture of how bad my project looked at first to not confuse people, but, it. was. bad! Thanks Josh and his guy for taking care of me.

Victor did a fantastic job tiling our kitchen backsplash and fireplace hearth in Monte Rio. We…read moresupplied seconds tile from Heath Ceramics, which varies greatly in size and glaze, and yet Victor's skills and expertise made both installations look great. He was on time, friendly to work with, and made excellent design suggestions, from grout color to trim. Angel was friendly and fast to respond with quotes and answer our questions. We'll definitely consider Zapa Tile again for any future tiling work.

I cant say enough good things about this company! The crew was absolutely amazing! Beautiful,…read morequality work, exactly what I had envisioned. The guys were always on time, CLEAN, efficient, friendly, and checked in with me (the boss) to make sure everything was absolute perfection. We will definitely be using them again for our future bathroom renovation. Honestly, I'm just blown away.

Adam and crew are the best. I've done small tiling with tile cutter etc (bathroom floor/shower),…read morebut they are seriously legit next-level. I thought about doing the kitchen floor myself (you know... gluing rectangles, no problem), but I am so happy I did not. Our house is a wonky franken-house and the original part built in 1934. He takes extra care in prepping / levelling the floor for the tile and takes no shortcuts. I know this is a literal foundation to a successful deployment. They started and finished the job within the time frame specified and stayed within cost. Adam laid out tiles on the floor to confirm I liked the spacing. He helped with advice on grout aesthetics and tile selection. Porcelain vs ceramic, where to look at and buy tile, etc. They finished in weeks what would have taken me months of night/weekends, not including the blood, tears, and (I assume) divorce. :) I am most impressed with the tile transitions and cuts around walls. Very precise. I told them I was OCD about the bathroom penny tile spacing, but they deployed it perfect. They take the doors off and will cut them shorter if necessary after the tile is in place. They do not typically remove or re-hookup appliances, vanities, toilets, etc. They are several months out, so don't expect to be scheduled in a couple weeks, but you might get lucky if someone cancels. He made sure I procured the tile before he scheduled the date, because shipping these days can be an issue for tile companies (supply-chain). He has tiled everything I need at this house. I can now advertise his services without impacting my own scheduling needs, so enjoy. :)

I can't say enough about Tile Unlimited. Adam is a true professional. I interviewed four local tile…read morecompanies and Adam and Tile Unlimited were the most professional, helpful and solid contractor. From the first conversation through material ordering, scheduling and install, Adam and his team kept me informed about the process and the next steps. Tile is not something that you want to DIY, even if you have other building trade skills. It takes a professional to do it right. Adam is careful and will not schedule the tile install until the site is 100% ready. I appreciate that. Adam will also take the time to stop by prior to install and check on the site and discuss details with you. From the first day of install, I could tell that Adam had worked out the math and had a plan for the layout. Our tile was relatively simple, subway tile, but Adam had worked out the layout both horizontal and vertical, taking into account the corners, plumbing and how the tile ends at the reveals. It's little details like this that make me happy at the end product. I'm happy to discuss Tile Unlimited further! Send me a message if you are interested!

It's been just over a year now that I've gotten my tile installed and I feel like I'm looking at it…read morefor the first time every day! I Love it! I was very impressed by Jose(?) when he first showed up to look at the project and submit a bid - he was so clean-cut, and perfectly groomed. Definitely a professional appearance. On the day of installation, the 2 guys that were to install the tile arrived (on time), and Jose showed up with them. I really appreciated the personal touch and time he took with the guys to go over the details of the project. The installers were very polite and very competent at what they do. I know that some people might say "It's just subway", but with the dark grout, there's really no room for error - any offset tile will catch your eye right away. They cleaned up after themselves and left everything looking as good, if not better (because we have new tile after all) when they left. Many thanks! I would highly recommend!

The best! Hands down the best workmanship I've seen. Love working with them, it's always creative,…read morefun and watching my clients faces when the project is complete is priceless.

John showed up within the time frame he promised. That was a great start..He did a fantastic job on…read moremy rugs..So much nicer, one in general was really bad from my dog..No more smell..looks like new.. Now I can feel better about my home and the upcoming party we are having..I really think the cost was also fair.. I'd definitely call him again for any needs of my rugs or upholstery..

Jon did an outstanding job taking our expensive five year old Room and Board white couch that was…read morecovered in water stains from embarrassing to brand new. It completely made our living room look brighter and fresh. 100% recommend for quality, service and price. Thank you!

Disappointing. Called to check on a replacement part. Woman…read moredidn't know and would check and get back to me. That was two months ago.

I must say that my initial experience was rather poor, as I placed orders for blinds for my new…read morehome, and the person in charge of my order dropped the ball on several occasions. My order ended up being delayed by over 6 weeks and I was upset that I had to be chasing her to get updates instead of having her do her job. I had a long discussion with Michelle, the owner. She heard my frustrations and validated my concerns, and advised me that they would be working on fixing this in the future by hiring personnel who take their job more seriously and are more responsive. That means a lot to me. Mistakes happen, but taking ownership and responsibility and putting in the effort to make things better in the future is all I. An ask for. I will definitely be shipping their store again!

Can only comment on in-store shopping experience…read more Pros: has wide selection of flooring. Cons: does not post or list any pricing on swatches in store-- meaning you have to ask a sales rep to look up the price on any single individual sample. No thank you-- that is Not an easy or transparent shopping experience, and enough of a deterrent that I will shop elsewhere.

Tom and the crew did an excellent job for us. We picked out…read moresome vinyl plank flooring and we are extremely happy with the finished product. The floors look fantastic. The service was outstanding and the installation crew were detailed courteous and hard working. This company is a great choice for your Flooring project. From: Mike T in Novato

Mr. Flores took my call for a very small job (trimming 3/8 inch off the top of a tile backsplash),…read morevolunteered to come out to look the same day, and worked until after 7 PM to finish. Not only all that, but he did a really nice job of it, too. Highly recommended.

From the owner: Client’s satisfaction its always my number 1 goal read more

Madison and Mercy at Ceramic Tile Center (San Rafael) were exceptionally patient and helpful as…read morethey guided me through so many decisions. They advised re: color, texture, design and so much more. Madison, who prepared my order and invoices, was accurate and methodical. Highly recommended!!!

I contacted Ceramic Tile Center in a panic to find a substitute tile for our bathroom remodel…read more (Our chosen tile from another source had been damaged in a truck accident, and would delay the project significantly to re-order.) After a little talk on the phone, I was given an appt the next morning with Annika. When I arrived, she was already prepared with photos of my previous tile, and had ideas on what could be a good replacement. We worked together to finalize a suitable selection, made the order, and had the new tiles ready for pick-up in three days. The tiles we chose were very reasonably priced, everyone was very friendly and professional. I am very satistifed with their service, and the outcome in our new beautiful bathroom. Thank You!

So I needed carpet pretty for a rental and needed it pretty fast ,…read moreWent there on a Monday and Mike was able to show up same day and they actually had the carpet I needed in stock, Brock showed up on time and was very professional and fast. Place looks great . It was a smooth transaction start to finish

This is the place to go for personal service. I only need flooring for a small room, but they…read moregreeted and treated me as if I was ordering for a large building. Maggie and Erica are willing to order samples and have given me great suggestions.